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- ...patients after discharge and complete TCM assessments Review medications, discharge plans, and identify risks Coordinate follow-up care and referrals Escalate clinical concerns to U.S. providers Document all interactions in the EMR Support care...
- ...• Monitor, update, and organize incoming leads from multiple sources • Ensure timely lead response, tagging, assignment, and follow-up processes • Support agents with CRM usage, training, and troubleshooting • Track performance metrics and generate productivity reports...
