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- ...The Role: Job Responsibilities: Handle phone support for Csr or IT-related concerns (hardware, software, and connectivity issues)... ...Provide excellent customer service and ensure timely resolution of technical issues Accurately document cases and follow escalation...
- Job Type Full-time Description As a Technical Support Representative , your main role is to provide technical/service assistance and answers... ...or add on. Requirements At least 1 year relevant experience in TSR Willing to do onsite work and night shift
- ...Technical Support Representative (TSR) Location: Shaw Blvd, G Business Hub Mandaluyong. Full-Time | Customer Support | SaaS Industry Moatable Inc. is seeking a proactive and customer-focused Technical Support Representative to join our growing team. As part...
- ...Highlights Competitive Salary Yearly Performance Appraisal HMO with dependents on day 1 Job Description Technical Support Representatives are the dynamic and highly driven TSRs of TCS. These bright and energetic professionals work the phones with enthusiasm...
- ...delivery. Escalating customer feedback as required. Escalating technical issues to the relevant parties when needed and following up... ..., ideally within a Customer Service or Helpdesk / Technical Support role. You possess excellent interpersonal as well as written...
- ...techniques. Escalate complex or unresolved issues to higher-level support or engineering teams when needed. Guide customers on product... ...for both voice and written channels. Basic understanding of technical concepts (networking, system setup, software basics). At DXC...
- ...the success of a globally expanding, industry-leading organization. We are seeking a motivated and customer-focused Technical Support Representative to join our dynamic team. In this role, you will be the first point of contact for customers nationwide, delivering...
- ...with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,... ...of all cases. Provide consultative support to Sales Representatives on the Deal Desk process via email, video conference, internal...
- ...clear documentation. Escalate complex issues to higher-level support or engineering teams as needed. Install, configure, and... ...CompTIA A+ foundational IT support skills. Ability to explain technical issues to non-technical users. Customer service orientation...
- ...Responsibilities: Handles customer calls and troubleshooting technical issues related to Networking devices. Maintains first call... ...all other aspects of customer service. Position and sell pro support contracts to customers if their product is within 120 days from...
- ...New Year, New job alert! Web Design Davao is URGENTLY HIRING for Technical Support Representatives JOB QUALIFICATIONS: *Strong computer technical support background (Microsoft 365 knowledge is a big part of this) *Great English communication skills (verbal and...
- ...Hybrid Work Setup Equipment Provided Day 1 HMO Life Insurance POSITION OVERVIEW The core mission of the Technical Support Representatives is to provide timely, correct, and complete technical solutions (basic to advanced) to client users via call, chat,...
- We are looking for a Technical Support Representative to help increase troubleshooting capacity, reduce backlog duration, and improve time to resolution for customer impacting issues. This role plays a critical part in delivering timely and effective support to our customers...
- ...success of a globally expanding, industry-leading organization. We're seeking skilled and customer-focused Remote Technical Support Representatives to provide technical assistance and troubleshooting support for a variety of clients across industries. In this role...
- ...Work Setup: On-Site at The Hideout, Clark, Pampanga The Technical Support Representative is responsible for providing basic technical support to customers who are experiencing technical issues with their products or services. This position will use technical knowledge...
- ...inclusive environment where you are empowered to do your best and be innovative Start making an IMPACT! The Role: Technical Support Representative What will you do: Provide expert technical support and troubleshooting for product installation, activation,...
- ...RESPONSIBILITIES • Provides desk-side assistance in resolving technology support issues. • Performs installations, repairs, upgrades, backups... ...security for the desktop environment. • Communicates highly technical information to both technical and nontechnical personnel. •...
- The purpose of the role is to help Asurion's customers 'stay connected' with all aspects of their everyday technical life. This will include supporting customers over the telephone with various applications, networks, and technologies. The role will also undertake proactive...
- ...Doing Provides desk-side assistance in resolving technology support issues Performs installations, repairs, upgrades, backups and... ...security for the desktop environment Communicates highly technical information to both technical and nontechnical personnel Recommends...
- ...Job Title: Technical Support Representative Location: Cebu, Philippines Job Type: Full-time, Onsite Company Overview CSV Now, recognized for its talent acquisition expertise with Silicon Valley startups, is expanding into the BPO industry to deliver customized...
- ...success of a globally expanding, industry-leading organization. We are seeking a tech-savvy and customer-oriented Technical Support Representative to provide first-level support for technical issues in our contact center. You will assist customers with troubleshooting...
- Detail‑Driven Solar Professionals Wanted! If you excel at accuracy , technical problem‑solving , and delivering top‑tier customer support , this role is for you. ClearSource is seeking a Technical Project Review skilled in permit preparation , system...
- ...mission is to enable businesses to thrive with unparalleled support, and our vision is to set the highest standards of... ...-site role for a Database Operations Support Specialist (Technical Support Representative) located in Manila. The primary responsibilities include...
- ...offers services to merchants, consumers, and issuers. RESPONSIBILITIES: You will: Resolves client and/or merchant technical support issues relating to point of service (POS) products, including, but not limited to, dial-up card swipe terminals, and provides...
- ...requests Communicate in the language of the customer by avoiding technical terminologies and jargon Gather information from customer by... ...or request Escalate ticket to the appropriate level 2 support team and ensure ticket hand off, whenever applicable Log the...
- ...are bigger than ever. The opportunity to improve health on a global scale stands before us. Meet The Team As a Technical Support Representative at Dexcom, you will be interacting with patients, parents, caretakers for people affected by diabetes that use Dexcom...
- ...philosophy—it’s the foundation of who we are and what we do. As a Technical Representative, you’ll embody this mantra every day, delivering... ...a people-first culture that values your contributions and supports your aspirations. Hustle: Thrive in a dynamic, fast-paced...
- Be part of an exciting TSR account and take the next step in your career! We're looking for passionate and dedicated individuals to join our batch. Position: Technical Support Representative (Voice) Account: International Home Appliances Account Location: Onsite...
- ...Job Summary We are looking for a detail-oriented Tier 1 Technical Support Representative (Non-Voice) to provide first-level technical assistance to customers via chat, email, and ticketing systems. This role focuses on resolving common technical issues, delivering clear...
- ...Job Summary The Level 1 (L1) Technical Support Specialist serves as the initial point of contact for IT support, responsible for handling common user issues and performing basic troubleshooting. The role focuses on achieving first-call resolution by utilizing established...