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- ...Qualifications: Excellent Communication Skills Understanding of support policies and procedural guidelines. Strong organizational... ...call center experience with at least 6 months in handling a technical account (hardware or any computer-related troubleshooting)...
- ...As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while... ...advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as,...
- ...standards. Manage assigned facultative portfolio: account setup, process risks and invoices, reconcile technical entries, and follow up as required. Reconcile... ...when needed. Maintain accurate records and support audits and internal controls. Contribute to process...
- ...Description: Duties and Responsibilities: A successful candidate will provide customer and technical support through phone, chat and email requests. He/She will independently identify, troubleshoot, document, categorize and replicate customer problems and escalate...
- ...computing industry, where you will build your technical skills as well as learn from top subject... ...customer advocate, the technical account manager will help organizations understand... ...products. You will provide ongoing support and technical guidance to help plan and...
- ...priority Validation and evaluation of technical and or operational information... ...Perform first level deskside and application support Triage, escalate, resolve requests and... ...applications Active Directory (AD) user account management: Solid work experience in creation...
- ...act across every customer touchpoint—from support conversations to shopping experiences to... ...Role We're seeking an exceptional Technical Support Engineer to join our Customer Experience... ...what problem. Everyone gets premium accounts (ChatGPT, Claude, Perplexity Pro, Cursor...
- ...expectation will still undergo approval of our clien t. Specific Job title/Position: Finance Systems and FP&A Support Analyst Graduate of Bachelor's Degree in Accountancy or Finance or related course Willing to work ON-SITE in Pasay: Hybrid (3 -4 days ONSITE per MONTH)...
- Operations ~ Davao, Philippines Technical Support Representative Join us as a Technical Support Rep! Use your tech skills to resolve... ...performance, and Relentless pursuit of improvement Accountability - Act like an owner, take pride in our work, Measure...
- ...process transformation companies in the world Apply now as a Technical Support Engineer here in Sutherland. Sutherland serves marquee... ...-solving skills, the ability to learn from doing, personal accountability, and a positive and professional attitude ~ Strong desire...
- ...Technical Support Professional Clark, Philippines (Onsite) Full-Time JPC - 19967 Summary: Accountable to provide technical support to a dedicated customer base. Seeks to resolve computer software and hardware issues while ensuring customer satisfaction....
- ...Job Title: Technical Support Representative (Gaming) Work Arrangement: Full Onsite - Double Dragon | Shifting Schedule We're seeking... ...email, chat, and social platforms Troubleshoot technical, account, and gameplay-related issues across multiple platforms Escalate...
- ...organization. We're seeking skilled and customer-focused Technical Support Representatives to provide technical assistance and troubleshooting... ...(CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software...
- ...We are looking for a detail-oriented and proactive Technical Operations Support/Coordinator to support our client's operational processes during US daytime hours (Philippines night shift) . This role is primarily operational and client-facing, focused on ensuring continuity...
- B2B Technical Service Agent Job Summary: B2B Agent will be responsible for assisting our business customers with technical issues related... ...will be essential in delivering exceptional technical support and ensuring customer satisfaction and issue resolution. Additionally...
- ...Join a pioneering team as a Technical Support Representative for a US Payroll Account in Quezon City. You will play a crucial role in providing outstanding service to our clients by leveraging your technical expertise and customer service skills. Key Responsibilities...
- ...About you ~2–5 years experience in customer support, engineering, product management, account management, or project/project-operations roles. ~ Background in Australian B2B or Enterprise SaaS is advantageous. ~ Experience troubleshooting complex issues and supporting...
- ...handling of sensitive medical data and prioritizing data privacy. Role Description This is a full-time remote role for a Technical Support Specialist. The Technical Support Specialist will provide technical assistance and troubleshoot issues faced by clients,...
26900 - 36200 Php
...customers 'stay connected' with all aspects of their everyday technical life. This will include supporting customers over the telephone with various applications... ...Must have experience with voice support programs/account Skills and Attributes: Passion for customer...- ...Discover your 100% YOU with MicroSourcing! Position: Technical Support Engineer Location: Remote Work setup & shift: Work from Home | Night Shift Why join MicroSourcing Youu0027ll have: Competitive Rewards: Enjoy above-market...
- .... We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Technical Support Engineer is a technical expert responsible for resolving moderate to complex customer issues within a skill-based routing model...
- ...are looking for a detail-oriented and proactive Associate Professional Technical Support to join our Sales Journey team. This role supports both email and customer interactions focusing on account activation onboarding and coordination with sellers and partners. The...
- ...Technical Support Engineer (Level 2/3 Customer Support) At Sugbo Logic Systems Location: Cebu Business Park / Cebu City (On-Site) Shift: Overnight 9 PM to 6 AM (US East Coast daylight hours.) Sugbo Logic Systems is looking for someone who can make the impossible...
- ...Provide technical support to end-users on hardware and software issues. Investigate, diagnose, and resolve technical problems in a timely manner. Install, configure, and maintain computer systems, printers, and peripherals. Document and track support requests...
- ...Description: Duties and Responsibilities: Provides customers with basic technical support in preventive maintenance, troubleshooting and repair services on equipment models carried by the company. Performs timely repair service on equipment models carried...
- The purpose of the role is to help Asurion's customers 'stay connected' with all aspects of their everyday technical life. This will include supporting customers over the telephone with various applications, networks and technologies. The role will also undertake proactive...
30000 Php
...Role Description This is a contract, on-site role for a Technical Customer Support Representative, located in BGC, Taguig. The representative... ...Resolution: Follow standard troubleshooting procedures for account, access, and password issues. Utilize available...- ...Role Title: Technical Support Representative (Deep Technical / IT Specialist) Type: Full-time | Remote/On-site Department: Technical... ...approach to troubleshooting. High ownership and accountability for resolving issues end-to-end and following up with users...
- ...Science and BS Computer Engineering Relevant experience on technical support Preferably with knowledge on ERP solutions, IT security... ...for all ticket activities Organize and maintain customer accounts by recording account information Assist the...
- ...Fresh graduates / entry level applicants are encouraged to apply Full time positions are available Requirements: Skills: Good Communication (listening, verbal, written), Computer/Technical Literacy, Adaptability/Flexibility, Fast Learner...