Technical IT helpdesk jobs in San Juan

Qualifications: • Minimum of 3 years of directly related experience in this field. • Preferably 3 years experience specializing in IT/Computer - Network/System/Database Admin or equivalent. • Bachelor's/College Degree in Engineering (Computer/Telecommunication), Computer... 

Job Responsibilities: ● Follow standard operations and procedures. ● Recognize and escalate priority problems in accordance with Client standards. ● Ensure one call resolution prioritizing customer satisfaction. ● Perform basic troubleshooting when necessary. Qualifications...

∙ Minimum 3 years’ experience specializing in managing Technical Support or equivalent. ∙ Minimum 5 years’ experience with Hardware/Software troubleshooting especially on Microsoft Products ∙ Candidate shall have deeper understanding on Desktop Engineering, tools, and... 

• Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users. • Answers simple to complex questions about installation, operation, configuration...

 ...specific request or incident if applicable - Log & monitor status of IT Infrastructure related Requests and Incident in the ticket...  ...related field - At least 6 months experience as an IT Servicedesk or Technical Support Representative is required - Good in verbal and written... 

 ...BE PASSIONATE in becoming a reliable resource in the field of IT Helpdesk? Can you BE ONE.HELP MANY in adhering to our IT policies, standards...  ...REQUIRED EDUCATION AND EXPERIENCE ~1 year or more Technical support or IT Service Desk experience ~Experience in handling... 

Responsible for managing and monitoring of company server, firewall, PABX, CCTV and Internet, minor trouble shooting of desktop computers and ensure that the company implemented systems are configured correctly and running efficiently. Qualifications: Graduate of BS...

-Identifying hardware and software solutions. -Troubleshooting technical issues. -Diagnosing and repairing faults. -Resolving network issues. -Installing and configuring hardware and software. -Speaking to customers to quickly get to the root of their problem. -Providing... 

Responsibilities: Provide 1st Technical support, service restoration, fulfillment of service requests, and advice to users ensuring the...  ...Qualifications: At least 1- 2 years of work experience in IT Service Desk/ Tech Support process providing support for Laptops... 

 ...Empower Your IT Career: Join Our Team and Make Technology Work for Everyone We are seeking a proactive IT Help Desk Level 1 to...  ...service requests using the Jira ticketing system. Offer Level 1 technical support and troubleshooting over phone and web. Implement and... 

 ...increase depending on business needs) Schedule: Shifting (Mostly night) Qualifications: — Preferred 1 - 2 years of Service Desk / Technical support lead role experience. — Can start immediately — Relevant knowledge in computer hardware, operating systems, applications... 

Your Key Responsibilities • Answers phone calls and provides important information/ assistance to clients. • Checks mail, fax and internet mail to provide customer assistance. • Manages computer/on-line guidelines for the purpose of responding to customer queries.. ...

 ...Job Opening IT Helpdesk Job Industry Outsourcing/Offshoring Job Type Full-Time Experience Level Associate...  ...Collaborate closely with end-users to deliver prompt and reliable technical support for hardware, software, and network-related problems... 

 ...customers solve their issues. Analyzing and reporting product malfunctions Update our internal databases with information about technical issues. Qualifications: Relevant experience with technical customer support with international customers Experience... 

 ...user issues. Patience and empathy stand out as valuable attributes. Proficient in independently analysing and resolving simple technical problems, employing a logical and methodical approach to issue resolution. Adept at documenting support activities through ticketing... 

 ...Technical Support Analyst Do you have experience in IT Services? Are you passionate about the chance to bring your experience to a world- class company that...  ...technical support to end-users  Monitor the Helpdesk / Service Center system and respond appropriately... 

Job Title: IT Helpdesk (Helpdesk Technician) Client Industry: IT Services Provider Location: Quezon City, Philippines (Onsite) Shift...  ...and in this role you will play a crucial role in providing technical assistance and support to our clients, ensuring the smooth operation... 

 ...productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a...  ...Are you ready to dive into the dynamic world of ClickUp as an IT HelpDesk Analyst? Join our innovative IT team in the Philippines and become... 

 ...FOR IMMEDIATE HIRING!!! Job Summary: To provide technical support to users in an efficient and accurate manner. Which will be considered as the firm’s front liner and will solve basic technical problems and provide support for all assigned areas. The goal is to make...