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- ...Position Overview: The Team Leader will be responsible for managing and overseeing the activities of a team of CSRs, ensuring that each individual performs at par with the standards set by the company and the client. Some main responsibilities are as follows:...
- ...TEAM HEAD- RESOLUTION MANAGEMENT Key Responsibilities: Ensure Quality Resolutions: Oversee and validate the resolutions provided by Fulfillment Units/Officers, ensuring they are timely, complete, and appropriately aligned with customer concerns. Case Review...
BDO Unibank
Cebu15 hours ago - ...Summary: We are seeking an experienced and results-driven Team Lead to oversee daily operations, drive team performance, and... ...domain, and possesses strong leadership, coaching, and performance management skills. Key Responsibilities: Supervise and...
- ...Position Overview: The Team Leader will manage administrative and support operations to ensure efficiency and compliance with company policies. This role requires excellent organizational skills, attention to detail, and the ability to coordinate with multiple departments...
- ...Position Overview: The Team Leader will be responsible for managing, leading, and overseeing the activities of a team of CSRs, ensuring that each individual meets and exceeds the standards set by the company and the client. Some primary responsibilities are as follows...
- ...for hiring, training, retaining and developing their respective team members. Responsible to lead the effective and profitable results... ...and maintain a positive leadership presence at all times: “Manage by Walking Around.” Responsible for daily call monitoring to provide...
Alorica
Cebu4 days ago - ...SENIOR CLINICAL CODING TEAM LEADER Key Responsibilities: Lead and mentor clinical coding analysts, serving as the primary escalation... ...'s degree: in Nursing, or any Medical or Health Information Management or a related field. Proficient in using coding software,...
- ...We are looking for a motivated Team Leader with strong leadership, communication, and analytical skills, experienced in customer care... ...Medical Billing or RCM is preferred. Key Responsibilities Manage daily team activities, resource planning, and performance management...
Virtual Staffing Solutions
Cebu2 days ago - ...hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture... ...skills Goals of this role: Ensure smooth management of a team and achieve the goals set by the company. Be a role model...
IONOS
Cebu11 hours ago - ...JOB MANDATE Responsible for driving the sales team and its source channels (i.e. branches, brokers, direct clients) in meeting sales and profitability targets while pursuing sales strategies and programs, coordinating with support units and closely monitoring sales...
BDO Unibank
Cebu4 days ago - ...IN-HOUSE TEAM LEAD Job Mandate Primarily responsible for managing a team of 10-15 Customer Service Officers that may be responsible for providing customer services through incoming calls, emails, personal messages in social media or fax messages. Monitors performance...
BDO Unibank
Cebu15 hours ago - ...monitoring, and supervising their assigned portfolio. This role ensures team efficiency, quality, and adherence to operational standards... ...goals. Facilitate effective communication between management and team members. Conduct regular coaching sessions to support...
HGS Offshore Staffing Solutions (HGS OSS)
Cebu4 days ago - ...Quality Assistant Manager oversees the QAs process to ensure we meet the company standards and client/customer expectations. Responsible in monitoring and improving quality procedures, leading a team, and collaborating with different stake holders and client. The role...
EXL Service Philippines, Inc.
Cebu2 days ago - ...Potential. Build The Next Generation Of Leaders As an Account Manager, you’ll be out and about visiting our customers, wherever they’... ...as you’ll manage your own diary while being part of a friendly team. We’ll give you lots of responsibility, including your own portfolio...
- ...General Function: Manage team handling Inbound Calls for policy servicing & updating client system with changes required for multiple insurance policies. Support client’s strategy by driving service excellence through effective management of an inbound customer contact...
EXL Service Philippines, Inc.
Cebu4 days ago - ...Based in Cebu and reporting to the Manager, Internal Controls Assurance, this role will lead Global Internal Controls Assurance (ICA) testing... .... Whilst supervising his/her respective controls assurance team, he/she is also expected to provide support across all teams within...
QBE Group Shared Services Centre
Cebu4 days ago - ...Be part of our growth! We are hiring Medical Coding Team Leads for our ongoing ramp this quarter. I. Inpatient Coding - Team Leads Must have an active nursing license with CIC or CCS certification With at least 2 years in inpatient coding, preferably in DRG...
Cotiviti Philippines Inc
Cebu4 days ago - ...Location: Cebu (Onsite) Availability: Immediate joiners preferred Job Summary: The Operations Supervisor (Team Leader) will lead and manage a team of sales agents within a BPO/call center environment. This role is highly focused on driving sales performance...
Qualfon
Cebu4 days ago - ...Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and... ...through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience,...
- ...hiring an expert-level National Customer Experience & Reputation Manager to own, protect, and grow WindshieldHUB’s online reputation... ...• Collaborate with Customer Service, Dispatch, and Management teams Required Qualifications • 3+ years in customer experience or...
- ...Accounting Manager will do the following: Manage monthly, quarterly, and annual close processes Review and approve journal entries and balance sheet account reconciliations Prepare and review financial statements in accordance with GAAP Oversee general ledger...
- ...plays a key role in ensuring smooth payroll processing, strong team performance, and seamless onboarding experience for external employees... .... Background in Accountancy, Finance, or Business Management is ideal. Strong proficiency in MS Excel and PowerPoint for...
The 360 Companies
Cebu3 days ago - ...The Case Management Nurse Manager is responsible for overseeing the daily operations of the Case Management department and leading a team of Case Management Nurses. This role involves ensuring efficient care coordination, managing healthcare costs, and maintaining high...
- ...Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay... ...Function/Department: Operations Reporting to: Team Leader Role Description: The Associate / Sr Associate -...
- ...Time Employment Type: Full-time What You’ll Do As a Project Manager, you will play a key role in driving successful Salesforce project delivery by leading cross-functional teams and ensuring seamless execution from planning through implementation. Key...
- ...Palmpay Philippines is looking for Area Sales Managers to join our team in the Visayas Region. Locations are the following: Region 6 - Negros Oriental, Negros Occidental, Iloilo Region 7 and 8 - Cebu, Leyte, Bohol, Samar Key Responsibilities: Supervise...
- ...work that actually excites you? We are looking for an Office Manager / Project Coordinator to lead and strengthen administrative operations... ...) Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more! Let’s Talk If you’re thinking “this...
- ...for the innovation economy. Job Description JOB DESCRIPTION I. JOB TITLE Position: Internal Audit Senior Manager (Cebu work location) Department: Internal Audit Office Section: Internal Audit Office Area of Coverage: CHQ, Satellite...
- ...Analysis Software (SAS), or other programming languages. This is the team for you. As a Merchant Fraud Operations - Fraud Associate... ...preparedness for changes implemented and will serve as interim manager when the team manager is absent. Job Responsibilities...
11 $ per hour
...remote position. PERMANENT DAYSHIFT, REMOTE Operations Manager (ICIRT/ISO Certified – Australia) Hoop Hours: 9AM-5PM Sydney... ...role in a growing business ✨ Collaborative and supportive team environment ✨ Clear processes and structured systems ✨...
