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- ...by-step solutions. Ensures customer concerns are handled efficiently and professionally. Key Responsibilities: Handle technical support calls. Troubleshoot basic technical issues. Guide customers through solutions and procedures. Document technical concerns...
- ...JOB DESCRIPTION The Chat Support Representative will provide fast and accurate customer support through live chat and messaging channels. The successful candidate should be organized, capable in the relevant field, and able to work professionally with the assigned team...
- ...JOB DESCRIPTION The Email Support Representative will resolve customer concerns through clear, complete, and professional email correspondence. The successful candidate should be organized, capable in the relevant field, and able to work professionally with the assigned...
- ...Description Provide excellent customer service and support via various communication channels. Assist customers in troubleshooting and resolving issues with products and services. Maintain accurate records of customer interactions and feedback. Collaborate...
- ...Learn About New Products and Services • Develop Customer Service Solutions • Bachelor’s Degree • Proven experience as Chat support or similar role • Customer service • Computer literacy • Problem-solving skills • Organization skills • Good attitude...
- ...JOB DESCRIPTION The Customer Support Representative will manage customer support cases that require investigation, follow-up, and coordinated resolution. The successful candidate should be organized, capable in the relevant field, and able to work professionally with...
- ...JOB DESCRIPTION The Technical Support Representative will troubleshoot customer hardware, software, connectivity, account, or device issues through guided support. The successful candidate should be organized, capable in the relevant field, and able to work professionally...
- ...Provide first-level technical support for hardware, software, network, and system issues (in-person, phone, or remote). Install, configure, and maintain computers, printers, operating systems, and software applications. Diagnose and resolve problems related to desktops...
- ...systems and CRM tools. (Preferred but not required) ~ Amenable to working onsite at Double Dragon, Pasay. ~ Shifting schedules to support 24/7 customer operations. ~5 months project-based ~ Availability to work evenings, weekends, and holidays as needed. Fixed...
- ...software, hardware, network, email, and endpoint issues. • Perform approved account resets, installations, configurations, or remote support actions. • Escalate incidents with complete diagnostics and business impact information. • Maintain ticket updates, knowledge...
- ...documentations. Escalating queries and concerns when necessary. Job Requirements: Previous customer service, call center, or support experience preferred but not required. Strong verbal and written communication skills. Ability to remain calm, professional,...
- ...Description Provide technical assistance and support for incoming queries and issues related to IT systems. Diagnose hardware and software problems, and implement effective solutions. Maintain and monitor computer systems and networks to ensure optimal performance...
- ...Technical Support Representative We are looking for a talented Technical Support Representative to join the client's team and provide exceptional customer service to their clients and partners. In this role, you will support clients by troubleshooting a wide range...
- ...Requirements Educational Qualifications: High School diploma or equivalent. Experience Level: 0–2 years of experience in customer support. Skills and Competencies: Strong communication and interpersonal skills. Responsibilities and Duties: Ability to handle...
- ...complimentary manicures for waiting guests, noodle acrobat performances, and high-tech automated kitchens in some location. POSITION: Brand Support Executive INDUSTRY: Food Service Industry (Restaurant) WORK LOCATION: Pasay WORK SCHEDULE: Dayshift SALARY: Php25,000-...
- ...Support sales team by providing technical assistance and product knowledge. Address client technical queries and ensure solutions align with their needs. Collaborate with the R&D team to relay feedback and improve product offerings. Maintain an in-depth understanding...
- ...international travel account. Assist customers with reservations, booking concerns, account inquiries, and general travel-related support. Provide accurate information and resolve customer concerns professionally. Deliver excellent customer service while meeting...
- ...We’re looking for an experienced Tier 3 Technical Support professional with strong SaaS and eCommerce background to support our B2B clients. Responsibilities: Handle Tier 3 technical support and complex issue resolution Support eCommerce platforms (Amazon, Shopify...
- ...our Philippines operations for one of our key clients. This role is ideal for a seasoned leader with deep expertise in Technical Support and Operations , and a passion for delivering operational excellence, organizational growth, and exceptional service delivery ....
- ...technical concepts related to the product. Qualities and Traits: Proactive attitude and willingness to learn. Responsibilities and Duties: Able to work collaboratively in a team environment. Working Conditions: Office-based with some remote support as needed....
- ...-established BPO company that is well-committed in providing business outsourcing needs to its clients Position: SaaS Technical Support Specialist Company Industry: IT Company Work Location: MOA Pasay City Work Schedule: Night Shift (1x-2x a month RTO) Salary...
- Manage large amounts of incoming calls, chats, and emails Generate sales leads Identify and assess customers’ needs to achieve satisfaction Built sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate...
- ...Processes requests for quotations and other business transactions and prioritize necessities. Provides administrative support on marketing related tasks to optimize marketing activities including system maintenance on Open Bravo. Assist in acquisition, analysis and...
- ...Description Provide technical support during the pre-sales process to address customer inquiries. Collaborate with sales teams to understand customer requirements and tailor solutions accordingly. Conduct product demonstrations and presentations to potential clients...
- ...Royal One Project Support - Project Based Position Summary: The Royal One Project Support (ROPS) team is responsible for supporting our loyalty program by providing timely, accurate, and professional administrative assistance. This position is a temporary contract...
15000 - 40000 Php
...professional, we may have an opportunity that matches your skills and career goals. Key Responsibilities Voice / Customer Support Roles Handle inbound and outbound customer inquiries professionally. Provide accurate information regarding products, services...- Customer Service Representative Job Summary We are seeking a professional and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for assisting customers, resolving inquiries and complaints, and providing exceptional...
- ...Description Provide technical support to the sales team and assist in achieving sales targets. Collaborate with clients to understand their needs and tailor solutions accordingly. Conduct product demonstrations and presentations to potential clients. Assist...
- ...for Work From Home, Hybrid, and Onsite positions. Available Roles: • Voice Accounts • Non-Voice Accounts (Chat and Email Support) Key Responsibilities: • Respond to customer inquiries and provide accurate information • Resolve customer concerns in a professional...
- ...Company profile: A leading IT/BPO provider that specializes in finance and accounting, healthcare support, and customer experience services, enabling international clients to streamline operations and enhance business performance. Position: Technical Support Agent...