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- ...adherence to KPIs, SLAs, and quality standards. Partner with support functions (HR, WFM, Training, Quality, IT) to drive operational... ...opportunities for growth, innovation, and value creation. Represent the organization in strategic discussions and governance meetings...
- ...right place. Join SolarWinds and grow with us! The successful candidate will be responsible for providing world-class customer support for our global customers, utilizing our award-winning network management software. The candidate will be responsible for...
- The Support Representative II plays a pivotal role in delivering exceptional customer service across the full customer lifecycle from onboarding to retention within a fast-paced SaaS environment. This role requires hands-on technical support experience and a deep understanding...
- ...services. Expertise in troubleshooting, problem-solving, and clear communication will be essential in delivering exceptional technical support and ensuring customer satisfaction and issue resolution. Additionally, B2B Agent will drive service-to-sales outcomes by presenting...
- ...JOB OBJECTIVE: This position is required to perform basic and advanced support for alarm management and to professionally handle, monitor and process refrigeration and HVAC alarms, including but not limited to: diagnosing, interrogating, troubleshooting via connecting...
- ...Additionally, B2B Agent will drive service-to-sales outcomes by presenting new solutions as applicable. Key Responsibilities Customer Support: Answer incoming calls, and other communication channels promptly and professionally. Support business customer billing inquiries,...
- ...: Address customer concerns, troubleshoot problems, and provide appropriate solutions to ensure customer satisfaction. Customer Support: Identifying customer needs and helping customers solve their issues. Reporting: Analyzing and reporting product malfunctions Handle...
- ...Your career in tech support starts here. Step into a role where you'll sharpen your technical skills, solve problems with confidence... ...: December 8, 2025 Job Summary: The Technical Support Representative is responsible for providing basic technical support to...
- ...BPO organization that delivers customer experience, technical support, sales, and back-office services for leading brands worldwide... ...This is a full-time on-site role for a Client Support Representative, located in Metro Manila. The Client Support Representative will...
- ...About the Role We are seeking highly skilled Medication Support Representatives to join our remote care coordination team supporting U.S.-based behavioral health providers. This role ensures accurate medication management, timely communication with pharmacies, providers...
- ...practices with business goals, working closely with management to support the workforce. Responsibilities include advising on HR... ...high-profile cases, including customer escalation cases, and represents the organization in court if needed. Performance and Talent...
- ...experts delivering impactful solutions every day. Job Summary: We are seeking a proactive and technically skilled Tech Support Representative to provide Level 2 support across hardware, software, network, and cloud-based systems. This role will involve resolving...
- ...Highlights Competitive Salary Yearly Performance Appraisal HMO with dependents on day 1 Job Description Technical Support Representatives are the dynamic and highly driven TSRs of TCS. These bright and energetic professionals work the phones with enthusiasm and...
- ...investors, including Founders Fund, Khosla Ventures, and General Catalyst. We're looking for an entrepreneurial and motivated Business Support Specialist to join our team and play a pivotal role in delivering exceptional support to our customers. This role offers the...
- ...Technical Support Representative About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by...
- ...Medtronic systems. Responsibilities may include the following and other duties may be assigned: Provide front-line care center support to patients and handle escalations from Associate Care Center specialists (1st to 2nd level escalation), as applicable by using...
- ...Job Summary Technical Support Representatives are dynamic and highly driven TSRs of TCS. These bright and energetic professionals work the forms with enthusiasm and accuracy and go beyond satisfying customer queries and concerns. Responsibilities and Duties...
- Your potential has a place here with TTEC's award-winning employment experience. As a Technical Support Representative working onsite in Novaliches , you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team,...
- ...The LexisNexis Customer Support Representative role is acquainted to handle calls, respond to emails, and chat support in corresponding to the issues of customers. More to this, such will cater product and service information to customers, suggest and administer programs...
- ...Indicators (KPIs) such as response time, customer satisfaction scores (CSAT), and chat volume goals. Team Collaboration: Work effectively with team members and other departments (e.g., logistics, sales, tech support) to ensure a seamless and unified customer experience.
- As a Workspace Technical Support, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your typical day will include collaborating with team members, analyzing system performance, and providing solutions to...
- ...Customer Support Representative (Footwear Retail Account)19/F Robinsons Summit Center, Ayala Avenue, Makati, PH Earn up to PHP 25,000/month for this position Qualifications: A bachelor's degree, diploma, or equivalent in any discipline At least 1 year of...
- ...Job Objective: This position is required to perform basic and advanced support for alarm management and to professionally handle, monitor and process refrigeration and HVAC alarms, including but not limited to: diagnosing, interrogating, troubleshooting via connecting...
- ...assistance to user via chat and email, assisting with the resolution on basic customer issues Collaborate with Senior Technical Support to resolve customer technical issues Manage and work support tickets via Salesforce Identifying and categorizing issues,...
- ...The Role: Job Responsibilities: Handle phone support for Csr or IT-related concerns (hardware, software, and connectivity issues) Deliver clear instructions and effective troubleshooting steps to customers Provide excellent customer service and ensure timely resolution...
- ...globally expanding, industry-leading organization. Are you tech-savvy and enjoy helping others Join our team as a Technical Support Representative and assist customers with troubleshooting and resolving technical issues. To be considered for this role, you must...
- ...have driven innovative thinking and bold transformations molding us into the company we are today. By joining us as a Representative I Technical Support you will have the opportunity to exhibit your customer service skills and build a positive relationship with our...
- ...YOU with MicroSourcing! Position: Customer Service Representative Work setup & Shift: Hybrid | Night Shift Site: Global... ...well- organized, with a demonstrated history of excelling in support and escalation management in a B2B SaaS environment. If you possess...
- ...integral part of business, the Customer Experience team is the connection point between our customers and the broader business, supporting our customers with all their requirements including assisting them with their queries and helping them to learn how best to use our...
- ...bigger than ever. The opportunity to improve health on a global scale stands before us. Meet The Team As a Technical Support Representative at Dexcom, you will be interacting with patients, parents, caretakers for people affected by diabetes that use Dexcom...