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- ...Position Summary: The Tier 2 Agent, Crew Support is a fast paced and diverse role, which requires an analytical forward thinking individual. Position requires a high level of multitasking and the ability to change direction instantly. Individual must possess a “can...
- ...Makati and is NOT a shipboard opportunity. The Silver Concierge Agent is an office-based role responsible for delivering exceptional... ...identifying opportunities to enhance the guest experience and support revenue growth. This role plays a key part in improving sales conversion...
- ...A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing? As a Reservation Agent, you will serve as the first...
- Freelance Sales Agent St. Peter Freelance Sales Agent How to be become a St. Peter Sales Agent? What are the St. Peter Sales Agent requirements? Join our growing team! *This is a freelance work, part time job, no quota is required *You can sell in your areas...
- ...a direct consumer outreach sales organization, where the sales agent is the first point of contact for guest calling into our contact... ...customer service experience. Work within the global sales and support teams for the achievement of customer satisfaction, revenue generation...
- ...service. Coordinate and monitor the work product between Tier 1 Agents and resolution partners. Continually review internal... ...to ensure operational efficiency. Work closely with Senior Support by communicating Team’s expectations; planning, monitoring, and...
- ...Job Title: Expert – Business Development Support Job Location: Manila The Expert – Business Development Support, OMS provides centralized, high-quality support for non-strategic and non-customer-facing activities within the Business Development process for Ocean...
- ...We are seeking Collections Agents to join a growing team at MOA Pasay. The ideal candidate will be responsible for contacting customers to collect outstanding payments, negotiating payment plans, and maintaining positive relationships to ensure timely recovery of debts...
- Bachelor’s degree in Tourism, Hospitality Management, and other related courses. Effective communication skills with proficiency in the English language Fresh graduates are encouraged to apply.
- ...Customer Support Specialist | Full-Time | Remote Apply here: About the Role We are looking for a Customer Support Specialist to manage the creation, tracking, and resolution of customer tasks within our records retrieval platform. This role is the primary point...Remote job
- ...We are looking for a detail-oriented and customer-driven Sales and Customer Support Associate to join our client's team. This role focuses on assisting customers with inquiries, resolving concerns, and ensuring seamless service, while also driving sales through product...
- ...will require innovative thinking and willingness to create and support ideas. 2. Responsible for ensuring staffing, call routing, service... .... 5. Responsible for assisting management, supervisors, agents and the Workforce Planning Team in scheduling time off as well...
- ...across our Global Travel Services (GTS) call centers. This role supports reporting, analytics, forecasting, and tool development that... ...workflows. 3. Supports ongoing analysis of guest behavior, agent performance, call volume, and travel services operations to guide...
- ...productivity targets. Oversee the day to day sales activities of agents under his/her leadership. Set sales targets for sales agents... ...conducted by agents are within company standards and in support of company values. Implement marketing and promotional campaigns...Remote job
- ...Operations, t he incumbent, among other responsibilities, will support the Group Operations in day-to-day operational, settlement and... ..., rollovers and trade settlements with Borrowers, Facility Agents, Custodians ~ Liaison with Transaction Administrator to reconcile...
- ...our Manila Center. Position Summary: Drive innovation and support call center and customer service operations. This position... ...and vendor partners to identify gaps and trends associated with agent schedule adherence. # Supports special projects to ensure they...
- ...faring and possible communication and resolution with our airline vendors. This position is essential for the support of back-office Ticketing & Tariff Agents as well as Analyst for Ticketing and Tariff GBO in a high-volume environment. The Ticketing & Tariff Supervisor...
- ...Ensures each crew member receives appropriate level of support and guidance to create an exemplary onboarding experience... ...teams (Talent Attraction, Crew Assist, Scheduling, Visa, Port Agents, School, Authorized Referral Sources and RCM Manila) when...
- ...encouraging the outside-in view. Digital Finance, People, Workplace & Support Digital Finance, People, Workplace & Support - People and... ...- Exchange Hybrid Environment, Teams, M365 Copilot and Copilot Agents, OneDrive, Defender, Viva, etc. Proficient in automation,...
Vestas
Pasay13 days ago - ...About the Technical Support Agent The Technical Support Agent is responsible for diagnosis, troubleshooting, escalating to the engineering team, and handling escalations from the tech support team. The areas of technical support for our wireless and Power Over Ethernet...
- ...Profile Supervises daily tasks of complex business, technical support, or production teams. Sets team priorities to ensure timely... ...KPI reports. Coaches front-line supervisors and tier 2 or 3 agents to enhance performance. Gives processes and business updates...
- ...Job Responsibilities: Keep a close eye on real-time queue and agent activities across various business lines to ensure smooth... ...overtime and voluntary time off to maintain peak staffing levels. Support agents with straightforward troubleshooting and meticulously document...
- ...audiences. ~ Databricks experience preferred. ~ Experience with big data preferred. ~ Experience analyzing conversational IVR and Agent assist technologies preferred. ~ Experience analyzing Generative AI and LLM systems preferred. ~ PowerBi experience required....
- Key Responsibilities: Respond to customer inquiries via chat, email, or messaging platforms Provide accurate information on products, services, orders, or accounts Resolve customer concerns professionally and efficiently Document all interactions and transactions accurately...
Telesys
Pasay11 days ago - ...dates Reviews daily and monthly productivity goals to ensure adherence to schedule and department objectives Investigates travel agent/guest complaints on bookings, produce, service, billing, air, credit, or pre/post vacation experiences. Examines booking history,...
- ...and BPO since 2002, providing world-class, omnichannel customer support across industries such as telecommunications, finance, e-... ...comprehensive training and strategic partnerships, they empower skilled agents to deliver seamless, complex interactions while driving...
- ...Increases • Paid Training and Paid Time Off • Fun Company Events and Team Celebrations What You'll Be Doing: • Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice account • Maintain accurate and updated records in our...
Grand Bellsoft
Pasaya month ago - ...International Accounts Key Responsibilities: As a Non-voice Agent, you'll be at the forefront of customer interactions, proactively... .... Facilitating communication between customers and internal support to drive timely resolutions. Ensuring customer satisfaction through...
- ...sales experience Must have experience as a Supervisor or Team Leader Demonstrated talent for coaching, developing, and mentoring agents to unlock their full potential. Outstanding communication skills that inspire collaboration and create a dynamic, engaging team...
- ...Regularly track vital performance indicators (KPIs) within the Management Information System (MIS), such as call and chat volumes, agent availability, and adherence to service levels. Establish and oversee real-time alerts for any variations from set performance benchmarks...
