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- ...leading Technical Support, Customer Support Operations, or Client Experience teams ~3+ years managing Team Leads, Team Captains, Supervisors, or frontline support leaders ~ Experience supporting SaaS, technology, AI, or highly technical products ~ Strong experience...
- ..., documented, tracked, and resolved. Ensure proper and timely escalation of unresolved or complex issues to internal teams or supervisors Maintain detailed documentation of customer interactions, transactions, comments, and complaints. Stay updated on product and...
- Work Arrangements • Work Location: Baybay City, Leyte • Work Shift: Mid-shift (1:00PM-10:00PM) • Work Set-up: On-site Job Description ● Supervising the day-to-day operations of the department and staff members. ● Hiring, training, and evaluating employees and taking...
