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- ...JOB SUMMARY The Post Turnover Support Supervisor oversees the Communication Center responsible for managing all incoming and outgoing client interactions. This role ensures prompt, consistent, and courteous handling of client concerns through emails, phone calls, and...
SMDC
Pasay2 days ago - ...Requirements: Background in Travel, prioritize candidates with experience handling Expedia accounts. At least 2 years of BPO Process Trainer experience is required Handling Expedia account is required Key Responsibilities: Delivering training materials including...
- ...Night shift (no fixed weekends off) Requirements: College Grad With PHRN or USRN license With 2 years of experience as a Process Trainer supporting at least one healthcare account in the BPO/CPO space Job Responsibilities: Significant experience in a...
- ...while elevating customer experience by delivering structured training, coaching, and mentoring to agents on service excellence and process adherence. Responsibilities • Ensure that the process transactions are processed as per Desk Top procedures with customer centricity...
EXL
Pasay2 days ago - Job Description We are seeking a results-driven Industrial Engineer to analyze, design, and optimize client service processes in order to enhance client satisfaction, efficiency, and quality. This role will focus on mapping and evaluating existing workflows, designing...
- ...POSITION: PROCESS, SYSTEMS, AND BUSINESS ANALYSIS MANAGER (HEADCOUNT - 3) RESPONSIBILITIES: Process Excellence & Optimization Review, analyze, and improve business processes to increase efficiency, quality, and consistency. Identify gaps, risks, and improvement...
SM Prime Holdings, Inc.
Pasay3 days ago - ...The Process Analyst drives process excellence by leading Lean Six Sigma initiatives and fostering a culture of continuous improvement. The role oversees the end-to-end execution of the Process Excellence Program, ensuring measurable and sustainable operational impact...
SM Supermalls
Pasay2 days ago - ...profit and contributes to implement EMEA Operations Finance innovations and projects. What will I be doing? The Accounts Payable Supervisor is responsible for the efficient operation of the hotel’s Accounts Payable department in charge of Accounts Payable in all...
- ...deliver client-set requirements. The job focuses in transferring process knowledge and its related skills essential to accomplish tasks... ...consistent and professional communications skills with supervisor, manager, operations management, peers and trainees/agents...
EXL Service Philippines, Inc.
Pasay3 days ago - ...Job Summary: The FOP Supervisor is responsible for overseeing the arrival and delivery of shipments, processing payments, and managing all financial transactions related to importation. This role ensures the accuracy and timeliness of tax and duty calculations, manages...
SM Retail
Pasay16 hours ago - JOB RESPONSIBILITIES: Analyze requests for the creation of policies or guidelines. Interview and coordinate, as necessary with concerned departments to gather all the necessary inputs in the creation of the policy or guidelines. Effectively follow the company...
SM Prime Holdings, Inc.
Pasay2 days ago - ...Job Purpose: Business Process Manager leads the strategic business process, reviews and improvement initiatives, and delivers innovative software development products aligned with management’s goals and direction. Responsibilities: Implement the OE Framework...
SM Supermalls
Pasay2 days ago - ...About the Role We are seeking a highly qualified Process Excellence Senior Manager to join our team. The ideal candidate will bring strong expertise in Six Sigma methodologies, a solid background in the BPO industry, and proven experience in driving operational excellence...
EXL Service Philippines, Inc.
Pasay3 days ago - Responsibilities System Access Authorization Telecommunications Audit & Dispute Resolution Asset Accountability Governance Financial Validation Process Oversight Ad Hoc Support
Ace Hardware Philippines, Inc.
Pasay1 day ago - ...taking responsibility for the end-product. Positions at this level are expected to significantly improve the day-to-day activities/processes. Manages and oversees the implementation of short-term activities within the team. Decisions are of an operational nature...
TP
Pasay4 days ago - ...To ensure accurate period closure and reporting of financial results. To manage the planning, budgeting, forecasting & reporting processes at business unit level. Responsibilities Ensure that budget targets and guidelines are cascaded to the assigned Business...
SM Retail
Pasay4 days ago - ...Responsibilities: 1. Compensation and Benefits : Computes and maintains accurate payroll of the stakeholders, ensure accuracy of payroll processing and resolve payroll disputes after payment. 2. Talent Acquisition: Lead and manage the recruitment process and onboarding...
SHEIN
Pasay16 hours ago - ...projects Conduct User Acceptance Testing (UAT) for merchandising-related projects and change requests from Business Units Document processes and conduct user training prior to system rollouts Perform special projects and studies related to merchandising, physical...
SM Retail
Pasay2 days ago - ...government agencies requirements within deadline ~ Income Tax Returns ~ VAT Returns ~ Withholding Tax Returns ~ Assist in preparation and review of annual budget ~ Management of handled property expense thru compliance with set procurement and disbursement process...
SMDC
Pasay2 days ago - ...Job Purpose: The Accounting Supervisor shall assist and support the Inventory Accounting Manager in managing and leading the Business... ...transactions which affect inventory accuracy. Handles the review of processed inventory adjustments, daily monitoring of Inventory System...
SM Retail
Pasay16 hours ago - ...The Commission and Incentives Supervisor is responsible for overseeing and managing all aspects related to commissions, incentives, and cash advances of the sellers. DUTIES AND RESPONSIBILITIES: Reviewing of budget request/liquidation endorsed by SRM Staff....
SMDC
Pasay4 days ago - ...employee advances, and travel requests. Participates in regular audits, prepares accounts payable management reports, works towards process improvements and automations processes. Ensures compliance to company policies and collaborates with cross-functional departments....
Aviation Partnership Philippines
Pasay16 hours ago - ...primary role of the job is to educate and produce competent staff to deliver client-set requirements. The job focuses on transferring process knowledge and its related skills essential to accomplish tasks needed for production. Essential Functions I. Classroom...
EXL Service Philippines, Inc.
Pasay3 days ago - ...DUTIES AND RESPONSIBILITIES # Review and endorse created tickets with complete/required attachments to the processing unit. # Handle escalated concern from CS Assistants. # Coordinate with other concerned units in resolving clients concerns # Coordinate with appropriate...
SMDC
Pasay2 days ago - ...About the role Join SM APPLIANCE (STAR APPLIANCE CENTER, INC.) as a full-time Business Process Analyst based in our Pasay City Metro Manila office. In this strategic role, you will be responsible for analysing and optimising our business processes to drive efficiency...
SM Appliance Center
Pasay3 days ago - Company Description THE SAME GREAT HOTEL EVERYWHERE YOU GO Microtel by Wyndham is an international chain of limited service hotels under Wyndham Hotels & Resorts. It has 300+ properties worldwide including 14 in the Philippines (located in Acropolis Quezon City...
Microtel Development Corporation
Pasay2 days ago - ...Accounting Supervisor will provide overall support in the daily accounting operations of Finance by monitoring the accuracy and timely submission of the accounting and financial statements and other reports and providing quality accounting service to the entire organization...
SM Supermalls
Pasay16 hours ago - ...with cross-functional teams to ensure services have effective business response plans. Support the evolution of incident response processes, playbooks, and tools through feedback and participation in improvement initiatives. Engage in training and development...
- ...as the leadership team. They would also back up the Operations Supervisor which would include but is not limited to the supervision of... ...improvement, troubleshooting, and/or implementing a more efficient process. This includes but is not limited to knowledge of...
- ...internally and externally. Maximize all opportunities in the process of closing a sale; service existing cruise bookings booked... ...required to perform any other job-related duties assigned by their supervisor or management. QUALIFICATIONS, KNOWLEDGE, AND SKILLS...
