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- ...the work product between Tier 1 Agents and resolution partners. Continually review internal application systems, procedures and processes to ensure operational efficiency. Work closely with Senior Support by communicating Team’s expectations; planning, monitoring,...
- ...timely completion. Coordinates work activities with other supervisors. Makes decisions based on policies, procedures, and business... ...internal management for department initiatives and discussions for process improvement. Participates in communications with the client...
- Supervises shift operations, ensuring service standards, dining readiness, and efficient guest handling. Supports manpower planning, coaching, and daily execution discipline.
- ...Requirements: Background in Travel, prioritize candidates with experience handling Expedia accounts. At least 2 years of BPO Process Trainer experience is required Handling Expedia account is required Key Responsibilities: Delivering training materials...
- ...Contract Processing Specialist | Full-time | Remote Eastern Standard Time (EST) Includes one weekend day (e.g., Tuesday–Saturday or Sunday–Thursday) Apply here: Qualifications B2–C1 level English proficiency (written and verbal) Proven experience in...Remote job
- ...POSITION SUMMARY The Ticketing & Tariff Supervisor is responsible for analyzing, identifying, and actioning all tickets with potential... ...offices. The candidate will be responsible for identifying process gaps that cause service failures and financial loss for immediate...
- ...College Education (No back subjects) Required Experience: ~ Minimum 2 years in the BPO industry with at least 2 years as a Process Trainer in a life insurance or a healthcare insurance LOB Responsibilities: Training Delivery: Conduct new-hire training...
- ...workarounds to overcome issues. • Partner with other HR team members to resolve operational issues. • Suggest improvements to processes or systems • Liaise with HRIS team, vendors, and all stakeholders to ensure projects are implemented according to requirements,...
- ...solve for problems and challenges Ability to work without supervision. Functional Knowledge ~ Comprehensive understanding of processes, procedures, systems, and concepts. Business Expertise ~ Ability to coordinate team efforts to achieve overall company and...
- ...~ With minimum of 2 years of College Education (No back subjects) Required Experience: ~ At least 1 year experience as a Process Trainer plus 2 years Retirement Services (required) preferably retirement services in the same role Responsibilities: Training...
- ...fixed weekends off) Requirements: College Graduate With Active PHRN or USRN license At least 2 years experience as a Process Trainer Job Responsibilities: Significant experience in a call center or customer service training role, with a proven track...
- Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity...
- ...services, orders, or accounts Resolve customer concerns professionally and efficiently Document all interactions and transactions accurately in the system Escalate complex issues to supervisors when necessary Meet quality, productivity, and customer satisfaction standards
Telesys
Pasay24 days ago - ...-Bachelor’s degree in Business Administration, Hospitality Management, or any related course -With experience as managerial or supervisor level in customer service (restaurant), operations, training, or related field is an advantage -Strong communication and interpersonal...
Dempsey Resource Management , Inc.
Pasay16 days ago - Job Summary The Marine Travel Supervisor oversees daily travel operations and ensures efficient coordination of crew and corporate travel... ...and efficient travel arrangements. Manage end-to-end travel processes, including flight bookings, hotel reservations, visa...
Blaseek
Pasaymore than 2 months ago - >Procurement >Sourcing of new vendors and suppliers and can negotiate to offers/prices. >Contract: 6-month project-based >Fan of Japanese food or Japanese culture would be preferred. >Extensive experience in procurement >With strong negotiation and communication...
RCX Recruitment Inc.
Pasaya month ago - The Implementation Process Expert (Accounts) responsibilities include the handling of the financial records of the client which refers to overseeing accounts and managing invoices. Part of the role is to assist with the general day-to-day tasks within the finance department...
Compliant Business Processing Philippines Inc.
Pasaya month ago - ...Onsite (MOA Pasay) Non-Negotiable Requirements: At least 2 years of BPO outbound sales experience Must have experience as a Supervisor or Team Leader Demonstrated talent for coaching, developing, and mentoring agents to unlock their full potential....
- Operations Supervisor Duties and Responsibilities: Basic Purpose: Manage sales professionals, including training, developing, motivating... ...related to system issues, customer situations, or process questions. • Ensure consistent execution of sales strategies,...
Neksjob Corporation
Pasaya month ago - ...customer service while ensuring smooth and accurate reservation processes. Key Responsibilities: Handle inbound hotel reservation... ...accurately in the system Escalate complex or urgent issues to supervisors when necessary Meet quality, productivity, and customer satisfaction...
Telesys
Pasaya month ago - ...supervision, project management, or operations is an advantage Strong leadership and decision-making skills Knowledgeable in project processes, documentation, and coordination Excellent communication and interpersonal skills High level of integrity, professionalism, and...
Dempsey Inc.
Pasay19 days ago - ...: Bachelor’s degree in Business Administration, Hospitality Management, or any related course With experience as managerial or supervisor level in customer service (restaurant), operations, training, or related field is an advantage Strong communication and interpersonal...
Dempsey Resource Management Inc.,
Pasay23 days ago - ...requirements. Monitor supplier performance to ensure quality and cost objectives are met. Manage and coordinate the procurement process, including ordering, receiving, and invoicing. Analyze market and delivery systems to develop and recommend strategies for cost reduction...
DEMPSEY
Pasaya month ago 15000 - 22000 Php
Alorica MOA Pasay is looking for BPO Call Center Agents to start immediately. See the qualifications below. At least 18 years old or above. Onsite Application and shift At least high school graduate Good English Communication Skills Computer Knowledge. ...Alorica Philippines
Pasay10 days ago- ...delivery of goods/services. The incumbent is responsible for processing high volume of orders depending on scope assigned . Essential... ...to perform any other job-related duties assigned by their supervisor or management Education, Experience, Knowledge & Skills...
- ...FUTURE STAFF NEED PLANNING: Responsible for assisting management, supervisors, agents and the Workforce Planning team in scheduling time off... ...there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more...
- ...Ensure accuracy is maintained ~ Flag any challenges in the operations to the immediate supervisor in a timely manner ~ Coordinate with stakeholders for improvements in the process Required Skills/Abilities: ~ Bachelo r´s degree (any) . A degree in logistics...
- ...position has minimum supervision. This person is responsible for processing and supervising periodic payroll accurately and timely. This... ...to perform other job-related duties assigned by their supervisor or management. Other special projects as assigned Performs other...
- ..., meet goals assigned by management, and optimize the selling process through a scripted Sales Process. ~ Communicate and interact... ...to perform any other job-related duties assigned by their supervisor or management. QUALIFICATIONS, KNOWLEDGE, AND SKILLS ~...
- ...Developed proficiency within a range of analytical or operational processes. Completes assignments and facilitates the work of others.... ...Acts as a lead, coordinating the work of others, but is not a supervisor. Works autonomously within established procedures....
