...customers when a ticket falls outside the scope of a customer support plan.
Managing our support queues, escalating tickets to other... ..., and closing out tickets.
Configuring/setting up our software applications to meet the defined requirements.
Creating or modifying...
...Mercury Gate Final Mile is a Cloud based solution which is supporting First and Last mile delivery. Think about a FedEx delivery truck... ...Qualifications:
Knowledge of Unix/CLI commands, experience with software/website development, SQL/MS Access/Database knowledge....
...assigned to project work performing same tasks.
Requirements and Qualifications:
Roughly 3-6 years of customer facing, technical support experience.
Experience with Transport Management System (TMS) and/or logistics industry experience.
Experience with Mercury...
...JR-12546: Software Engineer | WFH
Cloudstaff is a leading provider of smarter outsourcing solutions, with its cutting-edge technology... .... We take pride in our awesome workforce and we deliberately support their personal and professional development with our specialized...
...Freeport Zone, Pampanga, Philippines, 2023
~IT - Internal Support
~Full Time
We Put the World on Vacation
At Travel +... ...Technology field, providing advanced support of desktops, laptops, software and peripherals both locally and remotely
~ Significant...
...JR-12586: Software Engineer II(.Net)
Cloudstaff is a leading provider of smarter outsourcing solutions, with its cutting-edge technology... .... We take pride in our awesome workforce and we deliberately support their personal and professional development with our...
...JR-12455 - Software Developer - AU Experience
Are you a Software Developer aspiring to be part of an Australian Team If so, this job... ...date with industry best practices and emerging technologies
• Support and maintain existing software applications
• Work closely...
...hosting services. Our comprehensive platform brings together software and technology to provide a fully integrated experience for all... ...candidates who are willing to act as the frontline contact by supporting our various vendor base [i.e., florists, funeral homes] and direct...
...Pampanga
Work Shift: Morning Shift
About the Job
As an IT Support Specialist, you are responsible for handling first level... ...workstations, printers, networks, and vendor specific hardware and software.
You have the following key areas of responsibility:...
...WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO
This position supports customer service, technical support, and customer sales interactions... ...Services needs by providing general and specialized hosting, software, staff, and services.
In 2019 Marlowe Companies Inc. (MCI) was...
...seeking a talented and motivated Python/JavaScript and MySQL Developer to the dynamic team in Pampanga. If you are passionate about software development and eager to learn and grow in a collaborative environment, we want to hear from you!
Responsibilities:
Software...
...Specialist. In this role, you will be responsible for analyzing, refining, and streamlining our customer support processes.
Job Responsibilities:
Setting up the software correctly and debugging why the software did something.
Ability to over-ride client with...
...Diagnose and resolve technical issues by troubleshooting hardware and software problems, network connectivity, and system failures.
Install... ...and software applications.
Provide technical assistance and support to end-users regarding computer systems, software applications,...
...obituary hosting services. Our comprehensive platform brings together software and technology to provide a fully integrated experience for all... ...The TT Contact Center Trainer is a key member of the Customer Support group that leverages their deep contact center leadership...
...About the role: The Support Technician 1 works within our Backup and Disaster Recovery team to provide technical support for backup... ...thinking.
Troubleshoot, diagnose, and resolve hardware and software issues for cloud-based and customer-facing systems.
Provide...
...effectively interact with both technical and non-technical stakeholders.
Bachelor's degree in Computer Science, Information Technology, or a related field.
Experience in providing product support is a plus.
Experience in Software QA is preferred but not required....
...onsite position at The Hideout, Clark, Pampanga.
The Technical Support Representative is responsible for providing advanced technical... ...procedures, or train users in the proper use of hardware or software
Creates and maintains knowledge base articles to foster...
...builders in Australia
Minimum 4 years' experience with Revit software
Able to work unsupervised
Excellent attention to detail... ...us
Competitive salary and benefits package
Friendly and supportive work environment
Opportunities for professional growth and...
...to those we love. Our comprehensive platform brings together software and technology to provide a fully integrated experience for all... ...candidates who are willing to act as the frontline contact by supporting our B2B customers. Support will come in a variety of ways from...
...We are seeking a Remote Customer Support Assistant to join our customer service team. As a Customer Support Assistant, you will play... ...accurate records of customer interactions and transactions using CRM software.
Collaborate with other teams, such as sales, operations,...
...JR-12685 - Jr. Software Developer
Would you like to become part of a US-based business where your expertise as a Jr. Software Developer... ...full technology lifecycle management, including helpdesk support. This client has been in the industry for a long time and is now...
...Performs restoration, re-installation, or reconfiguration of Software, including device driver and network connectivity necessary to... ...or escalate it to the respective internal or external technical support personnel/team by informing the Service Desk, depending on the...
...JR-11836: Technical Support (WFH)
Cloudstaff is a leading provider of smarter outsourcing solutions, with its cutting-edge technology, exceptional people practices, superb employee engagement, and unparalleled work-life balance. We have been recognized and awarded twice...
...Account Managers
Time Management – must be prepared to track their time and complete daily time sheets without fail
Log into software generate report/compare – export to custom folder
Licensing
User billing
Assist customers with setup and maintenance of...
...Work directly with your supervisor to flag and escalate issues
Support drivers in multiple time zones
Ensuring driver satisfaction... ...in Microsoft Office and customer relationship management (CRM) software
Willingness to work flexible hours, including evenings and...
...JOB DESCRIPTION:
The Software QA Automation Engineer will perform both manual and automated testing. This person will perform different types of testing such as, Functional Testing, Regression Testing, Browser and Responsive Testing, Performance Testing, Stress and...
...within 50 KM radius from TTEC Pampanga site
What You Can Expect
Performance bonus opportunity of up to PHP 30,000 monthly
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is...
...the country's largest offshoring solutions provider.
Voice Support Engineer (VOIP), be 100% YOU with MicroSourcing!
A Voice Support... ...Voice Engineering, Systems Engineering, Data Engineering, and Software Development
Effectively and independently take on tasks/work...
...and WebAssembly
• Knowledge of or experience in the professional audio industry.
• Experience in anti-piracy development for software and embedded products.
• Proficiency in embedded Linux development.
• Experience with developing audio plugins.
• Familiarity...
~2F-1 Business Center 9, Philexcel Business Park, Clark Freeport Zone, Pampanga, Philippines, 2023
~IT - Internal Support
~Full Time
We Put the World on Vacation
At Travel + Leisure Co., our mission is simple: to put the world on vacation. With a focus on...