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- ...in Singapore and two delivery centers in the Philippines. Software QA Analyst Kickstart Your Global Career – We’re Hiring! We are... ...our expanding team. In this role, you’ll contribute to the quality assurance of insurance product configurations and system integrations...
- ...complex processes for accuracy, and confers with management on process improvements and implements change. Responsibilities Quality Assurance, Quality Control and Continuous Improvement The Quality Specialist is responsible for reviewing, confirming, and reporting...
- ...in Singapore and two delivery centers in the Philippines. Software Engineer Trainee (C++) Kickstart Your Global Career – We’re Hiring... ...with senior developers and project teams in delivering high-quality solutions. Apply Object-Oriented Programming (OOP)...
- ...Job Description The Customer Due Diligence Analyst plays a critical role in ensuring that all customer applications meet legal and... ...organizational Customer Due Diligences while upholding internal quality benchmarks and regulatory integrity with the highest level of quality...
- ...complete monthly deliverable and tasks Qualifications Preferably College Graduate Overall 7 to 9 years of BPO experience Must have at least 3 to 5 years of work experience as a Transformational Quality Manager Preferably Greenbelt / Blackbelt Certified...
- ...and two delivery centers in the Philippines. Product Support Analyst Kickstart Your Global Career – We’re Hiring! We are seeking... ...Junior-level Candidates: ~ Minimum of 2 years’ experience in QA, software testing, or a similar role, ideally within the insurance or...
- ...calls and other contact methods including chat and email • Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners) • Participates in calibration sessions/call listening...
Concentrix
Iloilo4 days ago - ...business. Maintains compliance to reporting requirements set by the customers that will help meet quality standards. Extract and collate data from call accounting software and database (i.e. Avaya CMS, Five9, SQL). Prepare and distribute specially designed MIS...
TELUS Digital Philippines
Iloilo20 hours ago - ...their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Quality Coach in Iloilo (on-site) , you will be part of our team of game-changers who are powering the brands of the future in the...
Concentrix Philippines
Iloilo3 days ago - ...Established in 2008, they adhere to Australian Standards, providing innovative solutions and 24/7 emergency support. The Finance Analyst will assist with debtor management, invoice follow-ups, and reporting while developing practical skills in credit control,...
- ...Position Summary The senior analyst will be a core member of the Financial Planning & Analysis (FP&A) team, responsible for key... ...budget and forecast. ● Variance Analysis: Draft detailed, high-quality variance analysis commentary explaining key movements in...
TELUS Digital
Iloilo2 days ago - ...such as equipment and room reservations. Required skills + qualities (Technical skills): Bachelor’s degree in any field At... ...) call center experience specializing in Admin Executive, Data Analyst and / or Marketing and Sales roles. Google Workspace (Docs,...
TELUS Digital
Iloilo2 days ago - ...Ubiquity is hiring for a Senior Accounting Analyst to consolidate financial statement preparation and reporting, accounts receivable and accounts payable ledgers, payroll processing and compliance with laws and as a part of the fast-growing BPO company, you will be part...
- ...Role Description This is a full-time on-site role as a Training and Quality Manager. The Training and Quality Manager is responsible for monitoring and evaluating inbound and outbound calls, developing training modules, designing and implementing training programs,...
Concentrix
Iloilo20 hours ago - ...Role Purpose The Systems & Operations Analyst acts as the primary architect for ThinkPac’s operational efficiency. Unlike a traditional... ...tasks. Automation Initiatives: Research and implement software tools and integrations to automate repetitive data tasks....
WrkPod Careers
Iloilo2 days ago - ...EDUCATIONAL QUALIFICATIONS ~ Undergraduate in college is accepted RELEVANT EXPERIENCE With 1-year experience as a Real Time Analyst in a BPO setup Good spoken & written English communications skill Computer proficient and can navigate the computer with...
IGT Solutions
Iloilo1 day ago - ** Experience in handling a Collections account is required ** The Supv Training and Quality assist with the analysis, scheduling and implementation of all classroom training in support of client programs to ensure superior workforce preparation. This position is...
Concentrix
Iloilo1 day ago 26900 - 36200 Php
...Educate: Identify customer needs and educate them about their devices and software by staying updated on the latest tech trends. Deliver Exceptional Service: Ensure every interaction meets our quality standards, aiming for the highest customer satisfaction to drive our...- ...representatives Monitor team performance, conduct regular quality checks, provide coaching, and generate productivity and performance... ...English communication skills ~ Proficient in billing software and Microsoft Office Good to Haves Experience...
- ...approach meets and exceeds their expectations for delivery and quality Ensure proper resource allocation and cost management across... ...functional leadership to Resource Planners, Schedulers and Real Time Analysts Qualifications Bachelor’s degree in business,...
Confidential Company
Iloilo1 day ago - ...development (back end and front end in C++, C#) Testing and quality assurance (manual and in-house tools) Insurance product analysis... ...operations support Ensure the delivery of high-quality software and services by implementing robust processes, KPIs, and quality...
- ...strategic and operational support to the team in schedule creation and optimization. Manage, mentor, and develop a team of WFM analysts, ensuring productivity, capability enhancement, and skill development. Oversee headcount management, attrition tracking, and Avaya...
IGT Solutions
Iloilo4 days ago - ...abilities Excellent communication and vendor management skills Proficiency in MS Office and familiarity with facilities management software Key Competencies Problem-solving and attention to detail Ability to work independently and collaboratively Customer...
- ...solving skills, with the ability to interpret financial data and provide meaningful insights Proficient in the use of accounting software and spreadsheet applications Excellent communication and interpersonal skills, with the ability to work collaboratively with...
- ...skills and proven ability to deliver organizational projects within designated timelines Roles & responsibilities: • Serve as an Analyst on the identification and interpretation of trends and insights with respect to the overall operational effectiveness of the...
Sagility
Iloilo4 days ago - ...Develops and maintains the train-the-trainer program. Assists non-technical team members on projects and helps them recognize software program features. Designs, updates, and conducts organizational training. Coordinates new hire training, up training and recursive...
- ...with common vaccines, vaccine schedules, and patient eligibility guidelines ~ Experience with EHR/EMR systems and scheduling software ~ Strong attention to detail and data entry accuracy ~ Clear communicator, both written and verbal Good to Haves...
- ...accuracy, and conformity to company policies. Monitor individual Team Members' statistics for Attendance, AHT, Productivity, and Quality. Recommend and apply corrective measures for Team Members who do not meet minimum performance metrics. Assign reports or...
- ...begin with a hands-on assignment for approximately two years to support the Site Manager and gain hands-on construction management and quality control experience. Upon project completion, you will transition to our Manila Head Office to work on a broader range of technical...
- ...with a hands-on assignment for approximately two years to support the Site Manager and gain hands-on construction management and quality control experience . Upon project completion, you will transition to our Manila Head Office to work on a broader range of technical...
