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- ...provider of enterprise-grade conversational AI solutions is seeking a Service Delivery Lead to champion the entire customer journey, from... ...by a knowledgeable team that values collaboration and shared success. With flexible working opportunities onsite in Makati,...
- ...Management and be at the forefront of delivering exceptional customer service. Unlock your potential and make a significant impact by helping... ...participants. You will provide exceptional customer service and share your knowledge of our products and services to support customers...
- ...Job Title: Service Delivery Specialist - SDS Location: Alabang, Muntinlupa (3 times a week RTO -Hybrid) Mode of Hiring: Contract (6 months Extendable) Shift: Shifting Primary Technical abilities: • Breathe of experience in Infrastructure solutions: Datacenters...
- ...Ticket Closure. Mandatory Skills ~Knowledge/exposure on ticketing tools like Service Now, Remedy, Siebel, Clarify, CA helpdesk, VNC, ControlF1, Dame Ware, Net meeting, Microsoft Share point etc ~ Clear understanding of ITIL V3 processes and relationship ~Good...
- ...Job Description Join JPMorganChase as a Fund Services Associate I and become an integral part of our dynamic team. This role offers a unique opportunity to enhance your career by working closely with operations, financial controllers, and external partners. You'll...
- ...The ideal candidate will have strong technical knowledge, excellent communication skills, and a passion for delivering exceptional service. Key Responsibilities: Provide first-level technical support to clients via phone and other channels. Troubleshoot and resolve...
- ...Job Description Join JPMorganChase as a Fund Servicing Manager I and lead a team that is at the forefront of enhancing our operational services in fund accounting and administration. This role offers a unique opportunity to drive impactful change and innovation within...
- ...Position objective/ Job summary: (Brief description of why the position exists or the overall purpose of the job.) The Service Desk Specialist I is responsible for providing 1st level of support to all customers with their questions about any of the supported software...
- ...Job Description Shape the future of tax servicing with us. Join a collaborative team dedicated to delivering high-quality tax solutions... ...Operating Procedures (SOP) and tax reporting policies. Share knowledge and actively develop self and others within the team....
- ...escalate complex issues to line manager promptly when required Share product feedback or issues internally with relevant departments... ...& Process Compliance (10%) Ensure accurate use of customer service systems (e.g., Gorgias, AP21, Shopify, payment gateways). Maintain...
- ...analytics to transform client relationships. This position offers the chance to lead initiatives that enhance client satisfaction and service through strategic data analysis and reporting. Join us in fostering a culture of trust and driving positive client experiences....
- ...Customer Service Representative We are seeking enthusiastic and dedicated Customer Service Representatives to join the team. The ideal candidates will be responsible for providing outstanding customer support and ensuring a positive experience for all clients. Responsibilities...
- ...Job Description Join a client-obsessed team that powers our Commercial Investment Bank with exceptional service and operational excellence. You’ll be the trusted point of contact for a portfolio of clients, solving problems, coordinating across teams, and strengthening...
- ...and promptly resolve client inquiries at the first point of contact or call out to appropriate level for resolution. Be able to service customers on a variety of topics, which can include, but not limited to, providing account transactions details, placing investigations...
- ...looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging environment? As a Fund Servicing Manager III, you will be responsible for managing a team of accountants to ensure the timely and accurate delivery of net asset...
- ...The Account Services Manager’s primary duty is to ensure the needs of the client are understood and satisfied by working closely with... ...part of a dynamic team of specialists who openly and willingly share their knowledge with their colleagues. Work in a corporate...
- ...values. We’re currently looking to recruit a team of high caliber professionals to join us as Officer, Talent Acquisition Services based in Manila, the Philippines . The role-holder will play a crucial role in our Talent Acquisition process servicing, ensuring...
- ...further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries... ...Create robust team environment where skills and knowledge are shared to achieve team and business goals. Brief team members regularly...
216000 Php per year
...all the electronics/semiconductor companies, power plants, pharmaceuticals, government research institutes, academe, testing lab services, and airports operating in the Philippines, top 100 corporations and government institutions. The Role You will be responsible...- ...environment. Be at the heart of global financial operations, driving excellence and growth. Job Summary: As a Collateral Services Operations Analyst within our team, you will manage international securities and escrow in support of clients' derivatives exposures...
- ...further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries... ...achieve business objectives and achieve individual potential, sharing knowledge and experience and providing assistance on referred issues...
- ...dynamic environment where every day brings new challenges and opportunities. As a Transactions Specialist III within Disbursement Services, you will oversee the Accounts Reconciliation or Payee Name/Positive Pay function within Disbursement Operations. You will ensure...
- Responsibilities: Answer incoming phone calls from health care providers (i.e. physician offices, clinics) and identify the type of assistance the provider needs (EG. benefit and eligibility, billing and payments, authorizations for treatment, explanation of benefits...
- ...enables Citi to achieve its day-to-day operational and long-term growth goals, enabling execution of Citi’s strategy by providing services, technical solutions and infrastructure across the bank. We’re currently looking for a high caliber professional to join our...
- ...required criteria for call quality standards. • Maintain customer relations with a high degree of internal and external customer service. • Possess effective problem solving skills to ensure timely problem recognition and resolution. • Adhere to internal...
- ...HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses...
- ...Supports all stages of the sales cycle and customer journey—from prospecting and nurturing to closing, upselling, negotiating, and servicing. Ensures exhibitors complete their dashboards and fully appreciate the benefits of completing their profiles using Atlas....
- ...and governance of Statements of Work (SOWs), ensuring SLAs are met consistently. Manage day-to-day operations, ensuring smooth service delivery according to client requirements and expectations. Identify, resolve, and implement preventative measures for service delivery...
- ...Job Description Join our team as a Trade Finance Client Service Manager, where you will be responsible for the overall success of a Client Service Account Management team. As a Trade Finance Client Service Manager, you will report to a Client Service Industry Segment...
- ...Job Responsibilities: 1. Be responsible for the daily operation and management of the customer service team in the Philippines, formulate service quality standards (SLAs) and monitor their implementation to ensure that service efficiency and customer satisfaction meet...