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- ...Overview The Program Manager, Shared Services provides leadership and direction across small, specialized teams delivering services in financial services, accounting, engineering, and IT support for clients in Australia and the US. This role focuses on developing...
- ...Discover your 100% YOU with MicroSourcing! Position: Service Delivery Trainer Location: Ortigas, Pasig Work setup & shift: Onsite | Day Shift Why join MicroSourcing Youu0027ll have: Competitive Rewards: Enjoy above-market compensation, healthcare...
- ...regulatory compliance. This role oversees team performance service delivery and resource allocation while maintaining high standards... ...UK public holidays. Enhanced maternity and paternity including shared parental leave and adoption leave Flexible working: We...
- Job Requirements: Willing to work onsite in Makati or Pasig Open to shifting schedules Available for a 1-day onsite hiring Job Qualifications: Option 1: No experience required; HS Graduate / K12 Graduate Option 2: 1 year BPO experience with at least...
- ...The Client Services Coordinator (CSC) plays a key role in supporting global Account Managers by ensuring seamless execution of branded merchandise programs across multiple markets. This position requires strong coordination, organization, and communication skills to manage...
- ...We are looking for a dedicated Customer Service Agent to be the face of our corporate brand. If you thrive in a fast-paced environment and love helping global customers this is the perfect role for you. This is our primary opening available right now. If this sounds like...
- ...is vital to the business and our customers. The role requires an individual that has a passion for providing exceptional customer service while operating in a high paced environment. Key Accountabilities/Responsibilities The responsibilities include the following...
- ...your chance to grow your career with the largest and leading independent fuel company in the country - join us as our next Technical Services Coordinator! What is this role about? This role is responsible for overseeing and coordinating technical service requests...
- ...chance to grow your career with the largest and leading independent fuel company in the country - join us as our next Permitting Services Specialist! What is this role about? This role will acquire regulatory clearances, permits, and licenses for the operations of...
- ...affordable and accessible to book lovers across Sweden. Position Overview We are seeking a friendly, solution-oriented Customer Service Representative to join our team. In this role, you will serve as the primary point of contact for customers via email, handling...
- ...Requisition Number: 103628 Service Technician Associate Location: This is a hybrid opportunity. Our office is located at 10th and 11th Floor, Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605 . Insight at a Glance...
- ...with 400+ clients. Your Role: As an Operations Supervisor, you will: Operational Oversight: Manage daily service levels, SLA compliance, and data accuracy while forecasting task volumes and managing team workflows. Compliance & Auditing:...
- ...Provide first-level solutions for IT-related issues via phone, email, or ticketing system. Log, track, and manage incidents and service requests using a ticketing system. Perform basic troubleshooting for hardware, including desktops, laptops, printers, and peripherals...
- ...step of the process. Key Skills, Qualifications & Experience Prerequisite Skills: Previous experience leading a customer service team or environment. Strong leadership skills with a hands-on approach to support and lead by example Well-developed interpersonal...
- ...IT Service Desk Officer Key Responsibilities: Network Support: • Configure and troubleshoot network connectivity issues. System Support: • Provide support for Microsoft 365, Windows 10/11, Apple computers, mobile devices, and printers. • Install, configure...
- ...Position: People and Partnership Client Service Lead Location: Ortigas Work setup & shift: Onsite / Nightshift / Dayshift The People and Partnership Account Manager is responsible for overseeing the operation of the assigned clients and ensuring the quality...
- Customer Service Representative Position Description The role Facilitates the prompt and effective resolution of requests or issues... ...candidates will enjoy these benefits when you join CGI: • Share Purchase Plan (SPP) • Profit Participation Plan (PPP) • Provident...
- ...experiences in every Grab journey. Get to Know the Role As the Service Delivery Head you will be responsible for designing governing... ...delivery Team Leaders and BPO partners towards a common and shared goal. Champion inclusion collaboration and talent mobility...
- .... Your responsibilities will Include: This is a customer-oriented role, involving end-to-end coordination with third-party service providers to ensure seamless service execution, while also serving as a Tier 2 technical support resource for escalated or complex...
- ...About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology... ...media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at...Remote job
- ...We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets...
- ...We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets...
- Senior CS Agents handle everything junior agents do, plus complex cases, edge scenarios, and escalations. This role requires judgment, policy interpretation, and ownership of difficult tickets. Senior agents also help maintain support quality and consistency. ...
- ...Job Responsibilities 1. Conduct multi-channel service quality inspections, including calls, emails, and tickets, for the assigned customer service team to ensure communication complies with corresponding business operation standards. 2. Regularly produce quality analysis...
- Role Overview Junior CS Agents handle inbound customer emails and tickets related to orders, shipping, and general support. This role is focused on fast, accurate responses and following established processes. You are the first point of contact between the customer...
- ...Performance, Talent, Technology) to resolve client challenges and drive outcomes. Requirements Minimum 5 years’ experience in client services, account management, BPO, SaaS, or a related environment. Proven ability to manage multiple client accounts concurrently and...
- ...Description: CSR is primarily responsible for providing customer service support according to the scope of work and service level... ...during the Recruiting and Hiring process. We work with one shared purpose: to deliver on the promise of technology and human ingenuity...
Accenture
Pasigmore than 2 months ago - ...Get to Know the Team The Service Excellence & Experience team is the engine of operational excellence for Grab Support. Our focus... ...-engineering automation in Customer Experience/ Operations BPO Shared Services and In-house Operations with multiple stakeholders or...
- ...Requisition Number: 102853 Service Desk Representative Sr Location: The role will be a hybrid position located in Pasig, Philippines... ...Desk L1, Enterprise Field Services, and SMEs to acquire and share knowledge and resolution paths. Be AmbITious: This...
- ...ABOUT IQ-EQ We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25 jurisdictions...
