Service desk support jobs in Manila

 ...Good process mapping ability • Proactive, service-minded, and able to multi-task • Good...  ...responsibilities: Experience • Previous Service Desk experience Others • Willing to work...  ...Social Responsibility Program Skills: Delivery Support Implementation Management

 ...prestigious University of Cambridge. We are looking for a Service Desk Analyst who will be a part of the IT Service Desk team under...  ...the Service Desk Team responsible for providing IT services and support across employees of the Cambridge University Press and... 

 ...Manage and provide effective guidance to a team of 15-20 Service Desk Engineers, delivering L1 IT support from head office and remotely Create an inspiring, motivational team environment with an open communication culture Monitor individual engineer performance... 

 ...Provide user support via Phone, Email and ServiceNow automated ticket channels Track,...  ...all incidents and request reported to the Service Centre Monitoring call volumes and trends...  ...Change Management Support all Service desk Incidents and requests to meet Service... 

 ...to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro...  ...Desk objectives Do # Be responsible for primary user support and customer service # Respond to queries from all calls,... 

 ...company we are today. By joining us as a Tier 1 Analyst, IT Service Desk , you will be the first level point of contact for any IT-related...  ...you a very vital role in helping drive growth platforms and supporting operational pillars while striving for long-term value... 

 ...The Service Desk Manager is responsible for managing day to day 24/7 service desk operations. Lead the team to focus on successful outcomes...  ...rapid and successful resolution of issues, availability of support, and reliability of service. JOB DECSRIPTION: Deliver support... 

Responsibilities: Identify ciritical and high priority outages/downtimes Triage, record, and maintain incidents/requests information to aid current and future resolutions Resolve incidents/fulfill requests at first contact Own (single point of contact), escalate...

 ...We are looking for a Senior Service Desk Analyst who can handle complex IT issues and provide effective solutions for our clients. You will...  .... Responsibilities Provide first and second level support for IT incidents and requests, ensuring timely and accurate resolution... 

 ...Are you ready to launch your career in customer service to new heights? Join our dynamic team as a Global Service Desk Analyst, where you'll play a pivotal role in...  ...customers, resolving issues and providing top-notch support. Your efforts directly contribute to their... 

 ...The Service desk engineer is responsible for the successful implementation and deployment of technically complex product solutions in...  ...incident tickets and service requests ~ Performs configuration of supported devices and systems ~ Performs incident and service... 

 ...believe that by being together, we can transform marketing. Join us at Reporting to the Service Desk Manager, the Service Desk Analyst is primarily responsible for supporting the Stagwell network UKG user-base. The Analyst should have a thorough understanding... 

 ...onboarded . Job Summary Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Provide white-glove support to Microsoft customers but not limited SMB, partners and consumers,... 

 ...Job Summary ~ Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical...  ...points for strategic initiatives implementation  Provide support for promotional activities as well as new product launches... 

 ...Job Description The OpportunityAn exciting Service Desk role has become available at one of Australia's most respected global insurance companies. Our client is growing their team of Deskside Support Technicians. You are part of a team responsible for administering... 

 ...Milestone Technologies is a global IT managed services firm that partners with organizations to...  ..., we have a demonstrated history of supporting category-defining enterprise clients...  ...Technologies, Inc. is seeking a Service Desk L1 Technician to assist in the management... 

 ...experienced Senior IT Specialist well-versed in international service desk management, incident management, people management and other related...  ...scaling company’s IT service desk globally, integrating IT support services across their headquarters and 40+ field offices in... 

 ...We have an exciting opportunity for an experienced L2 Service Desk Analyst . Work from home or office based—you choose!Must be willing...  ...Your family is #1. Ours too. We value everybody’s freedom to support and prioritise their home life without apology. ~ Prestigious... 

 ...We are on the lookout for a highly skilled and experienced Level 3 Service Desk Engineer to play a key role in our IT support team. The successful candidate will be the cornerstone in resolving the most intricate technical issues escalated by Levels 1 and 2 support teams... 

 ...Service Desk Administrator page is loaded Service Desk Administrator Apply locations Manila time type Full time posted on Posted 2 Days...  ...the Service Desk Team, you will provide 1st and 2nd line IT support in accordance with best practice to ensure accurate recording... 

 ...inclusive and just employment ecosystem. We support individuals coming from all walks of life...  ...and relevant issues in financial services and technology. Our talented people empower...  ...least 3-6 years of experience as Service Desk Technical Support (L2/L3 Support) Hybrid... 

 ...Key Responsibilities Provide onsite, in-person technical support to all employees via support ticketing system, inbound phone calls...  ...Windows issues Actively coordinate with team members and other service support groups to effectively resolve incidents and requests.... 

 ...vice versa  May require interpretation service during conferences or meetings with counterparts...  ...range of people  Work in a Service Desk setting involving spoken and written...  ...Service Desk, etc.) or project management/support tasks  Work on a project as technical support... 

4 years of service desk, customer service, and support experience with problem solving involving hardware, software, and networks. Minimum 2 years of experience as SD/RDS Lead. Prior Team/Shift Management experience of at 8-10 level 1 agents Good Communications skills –... 

 ...all rooms are clean, tidy, and fully furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain... 

 ...independent, quality information, news and services to individuals and companies around the...  ...are heard and valued. We believe that a supportive workplace is one where employees feel...  ...Responsibilities Provide telephone, remote and desk-side support to the business, both... 

 ...Service Desk Specialist I page is loaded Service Desk Specialist I Apply locations Manila time type Full time posted on Posted 2 Days...  ...systems. Coordinate between employees and 2nd/3rd level IT Support for issues not under the 1st Level scope of the Service Desk Team... 

 ...Duties and Responsibilities: Provide frontline support for both hardware and software issues via telephone or remote assistance in a timely manner Root cause analysis for end user problems Escalating technical support issues internally and externally with manufacturers... 

 ...This service is set to disconnect automatically after {0} minutes of inactivity. Your session will end in {1} minutes. Click OK to reset the timer to {0} minutes. You have been signed out. This service is set to sign out after {0} minutes of inactivity. ~ Attorney... 

 ...Job Title: Director Delivery Consulting (Service Desk)/ Service Desk Director Delivery Job Category: Senior Management Job Type: Permanent Full Time Work Location/ Set-up: Taguig/Hybrid Work shift: Mid Shift/Graveyard Shift Budget: PHP 250,000 Required: 10...