...Oversees the delivery of IT services to end-users/ clients
Reviews processes/ procedures for enhancement to ensure consistent high-service... ...to the position
With five (5) years IT operations as Service Desk Manager or equivalent function
Willing to undergo trainings...
Global Quest Consulting Group, Inc.
Metro Manila
2 days ago
21000 Php
● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
METACOM EASTWOOD
Metro Manila
a month ago
~ At least two years of IT technical support or service desk experience
Additional Job Description
Provide first level IT support to internal TELUS employees and handle the resulting incidents or service requests using the incident management and request fulfillment...
TELUS International.
Metro Manila
2 days ago
...shift schedules 8x5 work week or 12x3 work week
Your Profile
•
2 years providing technical operations center support as Service Desk
• Monitoring Support experience is a plus
• Working knowledge of Desktop Support, O365 requests and User Access Management...
The Service Desk Manager is responsible for managing day to day 24/7 service desk operations. Lead the team to focus on successful outcomes. Take overall accountability for incident management and request fulfillment. Apply ITIL Service Management concepts such as Incident...
...Candidate must have completed college or bachelor's degree or 2 years in college no back subjects.
Amenable to work ONSITE in BGC Taguig
2 years or 24 months Service Desk experience
Willing to work shifting schedule.
Can start
ASAP
Must be able to provide TOR or Diploma...
~ Required experience: At least two years of IT technical support or service desk experience
...Flexibility
Are you someone who thrives on providing top-notch customer service and wants to play a pivotal role in the global retail sector? Our client invites you to join their team as a Service Desk Analyst . In this position, you'll have the chance to indulge in...
...Responsibilities:
Manage and provide effective guidance to a team of 15-20 Service Desk Engineers, delivering L1 IT support from head office and remotely.
Create an inspiring, motivational team environment with an open communication culture.
Monitor individual...
...Leaving the Country!
Step into an enticing opportunity in the IT services industry offered by our client, where global possibilities await... ..., you have dedicated hours entirely for yourself. As Service Desk Analyst , you will be at the forefront of providing efficient...
...Job Summary:
The Level 2 Service Desk Engineers responsibilities include resolving customer queries recommending solutions and guiding users through features and functionalities. To be successful in this role you should be an excellent communicator whos able to earn...
...BASIC FUNCTION
Position Overview
The IT Service Desk Representative is responsible for support of all desktop hardware, software, and telecommunications equipment. As the IT Service Desk Representative, you are the front line in support of Insight Customers and...
...The client is a specialist solutions provider with over 23 years of experience in managing... ...communications and collaboration technologies. Our services help drive down costs, increase IT... ...# Weekly reviews with the Service Desk Manager (based in the UK) with respect to...
...IT related concerns. Provides first level support and customer service on company supported computer applications and platforms.
EDUCATION... ...oral and written)
Knowledge, experience and training of Help Desk and customer service practices is a plus.
ITIL or Six Sigma...
...with Our International Client!
Witness a career odyssey filled with limitless possibilities as you step into the role of IT Service Desk Manager here in our team. Beyond a mere job this position offers an exciting journey that promises to elevate your professional...
...Responsibilities of Service Desk Analyst includes but are not limited to:
â–ª Be part of the Noble's IT ServiceDesk and handle user contacts via phone/ email/chat regarding
IT incidents and requests.
â–ª Document user contact in the ITSM suite (ServiceNow) appropriately...
...but also enriches your life outside the office. As a 1st Line Service Desk Technician youll be at the forefront of customer support... ...will be working with our client InHealth Limited the largest specialist provider of diagnostic and healthcare solutions in the UK. Guided...
...of achieving equilibrium between professional and personal life and weve crafted this role with precisely that in mind. The IT Service Desk Analyst I is responsible for providing remote firstlevel support to users of desktop laptop phone printer and mobile technology...
...; it provides a transformative experience! Our client in the IT services industry is currently offering an exciting opportunity that opens... ...day.
Job Description
As a Team Leader IT Service Desk you will serve as the primary point of contact for all service...
28000 Php
...Call Center Agents.
List of vacant positions: (HIRING)
Customer Service Representative
Technical Support Representative
Sales/Retail Representative
Travel and Hotel Associate
Healthcare Specialist
Financial Associate (PRIO)
Telemarketer
Content Moderator...
Orbit Teleservices Pasig-Ortigas
Metro Manila
a month ago
...Responsibilities:
Provides professional customer service by responding to the clients' issues and concerns; handling customer inquiries... ...INTERNATIONAL INCORPORATED is a service and maintenance
specialist and equipment provider mainly concentrated on the Retail...
...your own life. And be part of our client s exciting journey in the global outsourcing business!
Job Description
As a Service Desk Analyst you will take on the crucial responsibility of delivering firstlevel technical assistance to all users addressing...
...Join the Customer Service Revolution in Marketing and Advertising - Make Your Mark Globally Without Packing Your Bags!
We're seeking a Customer Service Specialist to join our client’s global team, where you can leverage your skills and passion on a worldwide stage...
...facilitate smooth transitions for employees undergoing job changes, ensuring proper documentation.
Manage and oversee employee services such as clinic services and other administrative needs to support employee well-being and productivity.
Provide administrative...
As a Power BI developer at Profitability Partners Australia, your primary role will be to deliver business intelligence services, lead BI software development, and present Power BI reports. You will transform raw data into cohesive, valuable reports capturing meaningful...
Profitability Partners Pty Ltd
Metro Manila
6 days ago
...Division IT Finance and User Services Division, ITD
Location
Date Posted
Date Posted... ...The position of Principal IT Specialist (User Services) is assigned to the IT Finance... ...and the user journey on the IT service desk (AskIT) and other digital channels. You...
Asian Development Bank
Metro Manila
4 days ago
...organization and planning skills
• Must have good problem solving and analytical skills
• Professional, enthusiastic and customer service oriented
Job Description:
• Respond to customer's email and resolve tickets with minimal back message history.
• Manage and...
...Graduate as Bachelor's Degree in any related course.
*With 2years experience is a preference
*Knowledge and competency in validator specialist principles.
*Working knowledge of DOE and Statistical analyses
DUTIES AND RESPONSIBILITIES
*Ensure all required documents...
Anzhitay Construction Supply Corporation & Telecommunication
Metro Manila
4 days ago
Qualifications:
Graduate of ECE, EE, IT, or any related course.
Proficient in MS Office
Effective in written and oral communications.
Experience in sales in Structured Cabling Systems or IT Solutions is an advantage
Willing to travel to any part of the country to...
Dempsey Resource Management Inc.
Metro Manila
11 days ago
123 Php
...improved products based on the direction of sales and marketing.
Improve existing packaging to optimize cost, improve quality, or improve shelf life.
Work with the product development specialist to create a suitable packaging structure based on the product properties.
Dempsey Outsoursing Inc.
Metro Manila
9 days ago