Location: UP Technohub, Quezon City (Onsite)
Schedule: Flexible
Qualification/s
— Obtained a Bachelor's Degree
— At least 1+ years experience either Service Desk or Application Support
— Must have experience with AWS or Azure
Nityo Infotech Services Philippines Inc.
Quezon City
2 days ago
30000 Php
LOCATION: QUEZON CITY AND CEBU, PHILIPPINES
JOB TITLE: SERVICE DESK ANALYST
The purpose of this role is to the first point of contact for... ...is maintained as per SoW with respect to TAT, SLA & hits
6. Manage all queries or escalate if not resolve as per the defined...
BEST CAREERS AND OPPORTUNITIES
Quezon City
a month ago
25000 Php
Job Responsibilities:
● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
...
Metacom
Quezon City
more than 2 months ago
...at Mighty Lynx Solutions Inc. We are looking for a Technical Service Desk who will be assigned here at Northridge Plaza Congressional Quezon... ...• Strong analytical and problem-solving skills
• Ability to manage multiple support requests and prioritize accordingly
•...
Mightylynx Solution Incorporated
Quezon City
a month ago
...the country's largest
provider of offshoring solutions.
Service Desk Analyst , be 100% YOU with MicroSourcing!
Job... ...including hardware, software, and
~ network problems.
~ Incident Management: Manage and prioritize incidents based on
~ severity and impact...
120000 Php
We are Hiring for IT Service Desk Lead | Earn up to Php 120,000 + Peripherals Provided | Online Process Only
- At least 2-5 years’ experience... ...are resolved through a time manner.
• Participating in management meeting for the concern of customers
.
Job Requirements...
JK Network Services
Quezon City
more than 2 months ago
...our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1... ...appropriate timescale seeking support from higher level analysts or managers as needed.
What Are We Looking For in This Role?
Minimum...
...for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million... ...Provide leadership to the Global Service Desk team to ensure proper levels of customer... ....
Ensure that incident and request management procedures are adhered to by monitoring...
...for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million... ...Provide leadership to the Global Service Desk team to ensure proper levels of customer... ....
Ensure that incident and request management procedures are adhered to by monitoring...
Global Payments
Quezon City
5 days ago
16000 Php
...course
- With at least 6 months or 1 year of experience as a Service Desk or similar role
- Knowledgable about the ticketing system
-... ...other IT units or groups in coordination with the Incident Management Team.
- Monitor and update the status accordingly as deemed...
Systemantech Inc.
Quezon City
more than 2 months ago
...calls and e-mails received via ITG Help Desk hotlines and mailbox.
• Logged all request... ...groups in coordination with the Incident Management Team.
• Monitor and update the status... ...necessary.
• Receives and handles requests for service, following agreed procedures.
•...
...for phone calls, emails, chats, and self-service tickets from Home Credit employees regarding... ...to appropriate support groups.
• Manage user accounts such as password resets, access... ...above working experience as IT Service Desk or Technical Support
• Experienced working...
...interactions and issues using the ConnectWise ticketing system.
Manage user accounts within the domain, including adding and deleting... ...and request expectations within the schedule defined by the Service Desk Manager.
Collaborate with clients, team members, and...
120000 Php
Position: Service Desk Lead
Company Industry: IT Company
Salary: Php 70,000 - Php 120,000
Work Location: Quezon City
Work Schedule... ...Relevant work experience
• Advanced Service Desk Resolution Management and the likes
• Program Project Management
Recruitment...
JK Network Services
Quezon City
more than 2 months ago
...Job Description:
Essential Job Functions:
• Offer foundational technical support in infrastructure services, providing assistance in routine tasks.
• Assist with infrastructure projects and assignments.
• Participate in basic monitoring and routine troubleshooting...
28000 Php
...motivated and customer-oriented individuals to join our team as Call Center Agents.
List of vacant positions: (HIRING)
Customer Service Representative
Technical Support Representative
Sales/Retail Representative
Travel and Hotel Associate
Healthcare Specialist...
Orbit Teleservices Pasig-Ortigas
Quezon City
27 days ago
...Thai Service Desk Support
Company Profile: This American advertising company is widely used. It's a platform allowing customers to post... ...Language assessment
Final Interview with the Hiring Manager
Job offer
Register and Apply Now!
Please send your resume...
...Nezda is looking for IT Service Desk Analyst.
Qualifications:
Graduate of IT, Computer Science or any related courses.
With at least 1-3 years experience as IT support technician, IT service desk or technical support.
Job Description:
Responsible in providing...
...The Service Desk Engineer is the first line of support services to our customers via telephone, remote control software, or through on-site... ...of urgency while acting in a professional, calm manner and manage appropriate and realistic expectations to maintain overall client...
RFA, Inc.
Quezon City
1 day ago
The Service Desk Team Lead is responsible for maintaining Team KPIs, team ticket flow and completion, maintaining personal KPIs, and team... ...Team Client Satisfaction
•Direct report to Service Desk Managers
•Team training and growth
•New Engineer training and coaching...
...Job Summary:
We are seeking an ambitious Level 2 Service Desk Engineer to join our dynamic team. As a vital part of our Service Desk... ...team, communicate effectively both verbally and in writing, and manage multiple priorities with changing demands.
Strong problem-...
Sourcefit
Quezon City
4 days ago
...an American outsourcing company that provides Information management, customer service management to its clients. Information support is not limited... ...markets and healthcare Position: French Service Desk Analyst
Industry: BPO Company
Location: Eastwood, Quezon...
...The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives.
Remote multi-language support for user community of an international business...
16000 Php
...Qualifications:
At least 1 year of Front-Desk or Customer Facing experience
College... ...enforce and maintain outstanding customer service
2. To provide proper coordination... ...d. Liaises with the Customer Relations Manager to resolve customer complaints, concerns...
TASQ Staffing Solutions
Quezon City
more than 2 months ago
-To provide excellent customer service to external and internal clients by answering calls in a timely manner, dealing with inquiries... ...inquiries in a professional and courteous manner.
-Monitors and manages training and conference room reservation.
-Assists HR/Admin...
MEC Networks Corp.
Quezon City
a month ago
21000 Php
Your Key Responsibilities:
-Assist customers with inquiries, concerns, and issues about credit card management.
-Provide exceptional service through clear and empathetic communication.
-Ensure accuracy and efficiency in resolving customer queries.
Needed Qualifications...
Metacom
Quezon City
9 days ago
21000 Php
Are you thrilled about delivering outstanding customer service? We're looking for a lively Customer Service Representative. They will... ...with inquiries, concerns, and issues about credit card management.
Provide exceptional service through clear and empathetic communication...
Metacom BPO
Quezon City
14 days ago
...welcome guests in a professional and friendly manner.
Answer phone calls, emails, and inquiries in a prompt and courteous manner.
Manage room reservations, cancellations, and modifications.
Perform administrative duties.
Process payments.
Required Skills:
With...
Gratitude Philippines
Quezon City
more than 2 months ago
...Summary of This Role
Receives and responds, via telephone, email, chat or SMS to technical customer service requests, inquiries and problems. Utilizes various databases to select the best processing method and explains the solution to the client in order to resolve...
Greater Giving, Inc.
Quezon City
1 day ago
...Job Description:
He/She is responsible to manage total network operations of service centers in Haier, making sure both direct and third-party service center provide the fastest turn -around time and best experience for Haier customers. As one of the service leaders...