Service desk analyst jobs in Manila

 ...problem solving skills • Good process mapping ability • Proactive, service-minded, and able to multi-task • Good interpersonal skills •...  ...duties and responsibilities: Experience • Previous Service Desk experience Others • Willing to work in shifts • Able to work... 

 ...publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge. We are looking for a Service Desk Analyst who will be a part of the IT Service Desk team under Core Technology - Service Management in our Manila Office. The role... 

Responsibilities: Identify ciritical and high priority outages/downtimes Triage, record, and maintain incidents/requests information to aid current and future resolutions Resolve incidents/fulfill requests at first contact Own (single point of contact), escalate...

 ...Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do # Be responsible for primary user support and... 

 ...driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Tier 1 Analyst, IT Service Desk , you will be the first level point of contact for any IT-related incidents or requests.  By working in an ITIL-aligned... 

 ...creative edge. We believe that by being together, we can transform marketing. Join us at Reporting to the Service Desk Manager, the Service Desk Analyst is primarily responsible for supporting the Stagwell network UKG user-base. The Analyst should have a thorough... 

 ...We have an exciting opportunity for an experienced L2 Service Desk Analyst . Work from home or office based—you choose!Must be willing to work flexible hours. When you join Yempo, you’ll receive the following fantastic benefits: ~ Highly competitive salary – paid... 

 ...related issues quickly and efficiently Connectivity, sign-on, or Windows issues Actively coordinate with team members and other service support groups to effectively resolve incidents and requests. Maintain standard SLA response rates for outstanding issues... 

 ...This service is set to disconnect automatically after {0} minutes of inactivity. Your session will end in {1} minutes. Click OK to reset the timer to {0} minutes. You have been signed out. This service is set to sign out after {0} minutes of inactivity. ~ Attorney... 

 ...mission: delivering independent, quality information, news and services to individuals and companies around the globe. It's the cornerstone...  ...Duties and Responsibilities Provide telephone, remote and desk-side support to the business, both locally and globally when needed... 

 ...provider of wealth management technology and services for financial institutions around the...  ...for a committed and competent IT Service Desk Agent to become the new member of our Global...  ...of work experience as an IT Service Desk Analyst or comparable role ~ Experience in... 

 ...Flexibility Are you someone who thrives on providing top-notch customer service and wants to play a pivotal role in the global retail sector? Our client invites you to join their team as a  Service Desk Analyst . In this position, you'll have the chance to indulge in your... 

 ...Job Title: Multilingual Service Desk Analyst (Polish/Norwegian) Category: Service Desk / End User Services Main location: Taguig (Onsite) Salary: PHP 70,000 - 80,000 Employment Type: Full Time Want to expand your experience in one of the world's largest IT and... 

 ...Leaving the Country! Step into an enticing opportunity in the IT services industry offered by our client, where global possibilities...  ..., you have dedicated hours entirely for yourself. As Service Desk Analyst , you will be at the forefront of providing efficient and... 

 ...growth and measurable return on marketing investment for 1700+ clients worldwide. Overview Reporting to the Service Desk Manager, the Service Desk Analyst is primarily responsible for supporting the Stagwell network Maconomy user-base. The Analyst should have a... 

 ...qualifications in order to comply with local requirements • Someone with Training, Quality, and Reporting background in the Global IT Service Desk - BPO industry, with excellent communication, technical, and people skills • Ability to communicate effectively with audiences... 

 ...Responsibilities: Manage and provide effective guidance to a team of 15-20 Service Desk Engineers, delivering L1 IT support from head office and remotely Create an inspiring, motivational team environment with an open communication culture Monitor individual... 

 ...Oversees the delivery of IT services to end-users/ clients Reviews processes/ procedures for enhancement to ensure consistent high-service...  ...to the position With five (5) years IT operations as Service Desk Manager or equivalent function Willing to undergo trainings... 

 ...Are you ready to launch your career in customer service to new heights? Join our dynamic team as a Global Service Desk Analyst, where you'll play a pivotal role in delivering outstanding customer experiences. This is an opportunity to Build a career journey in the world... 

 ...prioritise, and monitor all incidents and request reported to the Service Centre Monitoring call volumes and trends to identify...  ...including Problem and Change Management Support all Service desk Incidents and requests to meet Service Level Agreements (SLAs)... 

 ...years process improvement experience in FS or banking industry Minimum of 2 years’ experience in Enterprise Software / Solution / Service Sales Experience Have strong partnerships and relationships with senior stakeholders in the FS industry. Have positioned winning... 

 ...The Service Desk Manager is responsible for managing day to day 24/7 service desk operations. Lead the team to focus on successful outcomes. Take overall accountability for incident management and request fulfillment. Apply ITIL Service Management concepts such as Incident... 

 ...Job Description The OpportunityAn exciting Service Desk role has become available at one of Australia's most respected global insurance companies. Our client is growing their team of Deskside Support Technicians. You are part of a team responsible for administering... 

 ...should be willing to relocate to Philippines once onboarded . Job Description: Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Provide white-glove support to Microsoft... 

 ...THE CLIENT: A leading and award-winning Australian IT services and solutions provider, Data#3 Limited (DTL), is focused on...  ...Enterprise Toolset Provide escalation support for Service Desk Analysts through Queue Management, Knowledge Review, and Quality... 

 ...Candidate should be willing to relocate to Philippines once onboarded . Job Summary ~ Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Account Management  The Consultant... 

 ...international development finance institution, and they are looking for an experienced Senior IT Specialist well-versed in international service desk management, incident management, people management and other related duties. We are looking for a strategic IT professional who... 

 ...Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology,...  ...Overview Milestone Technologies, Inc. is seeking a Service Desk L1 Technician to assist in the management of IT operations and application... 

 ...Job Description - Service Desk Specialist (24000099) Service Desk Specialist Firm Summary White & Case is an elite global law firm...  ...systems.They are also regarded as mentors, guiding the Service Desk Analysts to properly resolve issues, and ensuring that any new process... 

 ...We are on the lookout for a highly skilled and experienced Level 3 Service Desk Engineer to play a key role in our IT support team. The successful candidate will be the cornerstone in resolving the most intricate technical issues escalated by Levels 1 and 2 support...