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- Founded in 1988, we are pioneers in the Philippine tech industry. Over the past three decades, we've driven digital transformation with custom app development, infrastructure, data analytics, and IT security solutions. Today, we lead in technology trends like APIs, cloud...
- ...We are seeking a detail-oriented and customer-focused Service Desk Analyst to join our IT support team. The successful candidate will be responsible for providing first-level technical support to end-users, resolving IT-related issues, and ensuring smooth day-to-day operations...
- ...About The Opportunity This Service Desk Analyst position is a Remote Philippines based role. At Netrix Global, the Service Desk Analyst will provide timely and accurate tier one technical support to all clients generated from calls and emails, as well...Remote job
- ...Line of Business: Services Position Description Service Desk Analyst - Level 1 Services - Managed Service Delivery - Service Desk Vision & Core Values Key Responsibilities • Achieve agreed customer service timeframes for the distribution of...
- • Graduate of any Engineering or any Computer Science related courses • At least 2 years related experience. • Knowledgeable in the ff: - Windows Desktop environment - Basic software installation and troubleshooting - Basic internetworking computers • Strong...
- TASQ is looking for people with service desk trainer experience to work on site in Clark, Pampanga. Benefits: Quarterly performance bonus. Outstanding career development opportunities and fast-track career progression. Enjoy a fair work-life balance. HMO...
TASQ Staffing Solutions
Angeles Citya month ago - ...Key Responsibilities Handle customer questions, incidents and service requests Communicate in the language of the customer by avoiding technical terminologies and jargon Gather information from customer by asking probing questions to analyze symptoms and identify...
- ...Description We are seeking an experienced IT Service Desk & SNOC Analyst to join our team in Southeast Asia. The ideal candidate will have a strong background in IT support and network operations, with a commitment to delivering exceptional service to our clients....
- Service Desk Analyst (Senior) Position Description Want to expand your experience in one of the world's largest IT and business consulting services firms? JOIN CGI PHILIPPINES! • Resolve issues utilizing excellent customer service skills, problem solving skills...
- Multilingual Service Desk Analyst (German) Position Description Service Desk Analyst Job Description: Education requirements • At least a Vocational Diploma, Short Course Certificate Undergraduate, or Bachelor's/College Degree in any field Job Role and responsibilities...
- SUMMARY: Call Center Quality Analyst evaluates our customers’ experience as they interact with our Customer Service Representatives through inbound and outbound calls, email, chat, and social media responses. As they do, they compare it against the Company’s standards...
PH Global Jet Express Inc. Call Center
Pasiga month ago - Multilingual Service Desk Analyst (Swedish) Position Description Multilingual Service Desk Analyst – Swedish Educational Requirements • at least a Vocational Diploma, Short Course Certificate Undergraduate, or Bachelor's / College Degree in any field Job Role...
- ...What are we looking for? At least 3+ years’ experience in a service desk environment or call center. Sound knowledge of supporting... ...documentation requirements. Take on the role of Sr. Analyst in supporting application issue resolution and organizational...
720000 Php per year
...operations consulting and tailored headhunting services, designed to optimize human capital and... ...IT service company, to find a Service Desk Officer who is NetSuite Certified (at... ...Oversee and mentor a team of Service Desk Analysts, ensuring high quality service delivery and...- ...caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest...
- ...POSITION OBJECTIVE / JOB SUMMARY: The Service Desk Specialist I is responsible for providing Level 1 support to all customers for supported software and computing platforms in a professional, courteous, and timely manner. This includes support via phone, email,...
- Multilingual Service Desk Analyst [For Pooling] Position Description Multilingual Service Desk Analyst - Dutch - French - Estonian - German - Finnish - Japanese - Mandarin - Latvian - Lithuanian - Norwegian - Portuguese - Swedish Want to...
- ...improvements based on current risk of components adding professional insight. ~ Effectively managing, developing, and training the service desk team. ~ Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly...
- ...The Service Desk Team Leader is responsible for leading the frontline technical support team to ensure efficient resolution of IT incidents... ...RESPONSIBILITIES Lead and support a team of Service Desk Analysts in daily operations Monitor and report on SLAs, KPIs, and ticket...
- ...Skills Required: Minimum of ITIL foundations certification, higher levels are desirable. Minimum 3 years experience in a Service Desk, IT support role or equivalent. Microsoft Certified Professional (MCP) or Fundamentals certification. Nice to have:...
