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7 $ per hour
...working independently in a remote environment while collaborating with providers, nurses, and internal teams. Experience with RingCentral or similar communication platforms is a plus. Benefits What We Offer We believe great people do their best work when...- ...complex issues and complaints, including monetary disputes and refunds Manage customer profiles and interactions accurately using RingCentral What you bring ~1–3 years in customer service or client care ~ Travel industry experience is a plus ~ Familiarity with...
- ...Prepare and manage weekly work schedules, adjusting for absences and training. * Monitor and evaluate team performance through RingCentral call analytics and email activity to ensure service standards are consistently met. * Conduct regular call and email coaching sessions...
DTW Philippines OPC
Makatia month ago - ...regularly to accommodate exceptions such as sick leaves, vacation days and training sessions. * Generate weekly call reports from RingCentral to make sure service levels are being met, while identifying any anomalies (both positive and negative) that can be used for...
DTW Philippines OPC
Makatia month ago - ...aren't just taking messages; you are building the entire back-office infrastructure—mastering phone engagement, Google Workspace, RingCentral, and data organization to power a 3,000-patient mobile practice. You’ll take the lead on: Day-to-Day...
- ...U.S. healthcare insurance processes Patient follow-up and care management Office Ally or similar healthcare platforms RingCentral or similar patient communication systems Ideal Candidate The ideal candidate combines hands-on clinical knowledge with strong...
- ...resolve miscalls and missed customer calls to ensure proper customer follow-up. 5. Tools & Channel Administration • Co-manage RingCentral and HubSpot user accounts. • Monitor and assign Amazon Seller Central messages. • Update and maintain QA-approved email...
- ...candidates previously connected to Sutherland (case-to-case basis; must have at least 2 years gap) ~ Not qualified if with experience in RingCentral, Avaya, or Cisco Recruitment Process: Initial Interview Program Interview Client Interview Additional Notes:...
- ...SIP, RTP. Hands-on experience with packet analysis tools (e.g., Wireshark). Familiarity with platforms like Zoom Phone, RingCentral, MS Teams, WebEx , or similar. Strong communication skills with the ability to simplify complex technical concepts. Comfortable...
- ...troubleshooting VoIP/SIP-related issues and packet captures using tools like Wireshark. Familiarity with UCaaS platforms (e.g., Zoom Phone, RingCentral, Microsoft Teams, 8x8, Cisco WebEx, etc.). Excellent communication and customer service skills with the ability to explain...
900 - 950 $
...'ll Work With The organisation uses a variety of platforms, including WellSky Personal Care, Monday.com, Google Workspace, RingCentral, Microsoft Office and caregiver messaging platforms . Previous experience with these exact systems is advantageous but not...- ...support environment with shifting priorities. Preferred (Not Required): Experience working with UCaaS platforms such as RingCentral, Zoom Phone, 8x8, or Microsoft Teams Voice. Basic familiarity with SIP protocol and QoS principles. IT certifications (CompTIA...
- ...connected to Sutherland but case-to-case basis. Candidate must at least have 2 years from the time they last worked in Sutherland); RingCentral, Avaya, Cisco - not qualified Job Responsibilities/Scope of Work: B2B - Account Management • Encourage clients to...
- ...Experience with the following is beneficial, but training can be provided for the right candidate: Housecall Pro Syncta RingCentral QuickBooks – basic/minor use Microsoft Office Google Workspace / GSuite CRM and online reporting portals...
- ...Professional Services Operations Analyst Say hello to possibilities. It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little information about us, we’re the $2...
