ASSISTANT MANAGER - BPO OPERATIONS
Skill Set / Job
Spec
Job Description
• Responsible for assuring efficient, timely, quality support to customers and internal stakeholders
• Responsible for team management, performance monitoring and related documentation of periodic...
ACCPRO INTERNATIONAL
Pasay
15 days ago
140000 Php
...the Company's onboarding, New Hire Training, and A-Bay playbook requirements.
Assist in the smooth integration of agents into Operations by supervising them via training courses and A-Bay
Responsible for administering training surveys at the conclusion of New Hire...
Manpower Core Group Inc.
Pasay
a month ago
21000 Php
Are you passionate about providing top-notch customer service? We're hiring a Customer Service Representative to join our team in Pasay-Mall of Asia. The position is under the Financial Account.
Your Key Responsibilities:
Assist customers with inquiries, resolve concerns...
Metacom
Pasay
more than 2 months ago
...Oversees the operations in assigned property
Manages and trains a staff of 6-8 persons
Strictly implements Front Office, Housekeeping and Accounting standards set by the Head Office
Ensures targets are met for revenue and unit owner sign-ups
Monitors expenses...
As a Restaurant Operational Manager, you will play a crucial role in ensuring the smooth operation and success of our restaurant. If you have a passion for the food and beverage industry, excellent leadership skills, and a strong background in restaurant management....
...today and experience Life at Visa.
Job Description
Operational Excellence & Client Experience is an innovative team that is... ...approach from concept to sustaining operations. Our Senior Program Managers drive all aspects of that lifecycle, from strategic planning...
...Overseeing salespeople, cashiers, shelf stockers, and other employees.
Managing finances and preparing an annual budget.
Keeping records of expenditure, sales figures, and employee performance.
Evaluating the supply and availability of stocks, and profit-margins...
...JOB SUMMARY
The Host Operations Assistant Manager constantly review service standards within the department so as to ensure full potential of the department is met. He/She effectively schedules and mans the operations to meet the requirements of service expected. He...
...Job Description
Performance Management
Create/Formulate Key Performance Indicators from the Key Results Area which will be used by the team to measure performance.
Monitors daily tasks based on Key Performance Indicators
Ensure all deliverables are sent within...
TASQ Staffing Solutions
Pasay
4 days ago
25000 Php
...solutions to resolve the issue.
• Escalating issues: If a customer's issue cannot be resolved by the call center agent, they may need to escalate the issue to a supervisor or manager.
• Meeting performance metrics: Call center agents may be required to meet performance.
Meta Solutions
Pasay
more than 2 months ago
...video games, and even software. They are currently one of the most used online platforms around the world. Position: Mandarin Operations Manager
Location: Pasay City
Salary: Php 120,000 - Php 150,000
Industry: Shared Services Company/Biggest Online Marketplace...
...celebrate our people!
We are proud of our fun, friendly and supportive team environment
Job Description
The Senior Operations Manager or Channel Manager (CM)is accountable for the overall performance and culture of TSA’s Customer Engagement Centres. They are...
18000 Php
Customer Service Representative for Cargo Services Operations.
Flight monitoring and auditing shipment documentations.
Constant communication with client using email and system messaging.
Qualifications:
· Graduate of any 4-year course with Bachelor’s degree
....
Interpacific Transit Inc.
Pasay
9 days ago
...Qualifications
Bachelor's degree in aviation management, Business Administration, and/or any relevant field.
At least 5 to 9 years... ...(MIAA)3) Aviation Industry e.g. Airport/Hangar and Flight Operations 4) Microsoft Office 365 (e.g. Word, Excel, PowerPoint, Teams)...
60000 Php
We are looking for an IT Manager to be responsible and accountable for the smooth running of our computer systems within the limits... ...Plan, organize, control and evaluate IT and electronic data operations
Manage IT staff by recruiting, training and coaching employees...
Ayuda Business Management solution Inc
Pasay
3 days ago
...subjected to business needs and changes)
Shift Requirement: Required to work on one or both weekends and Public Holidays.
The Operations Manager within the Account Health Support (AHS) Team acts as the primary interface between Amazon and our business partners. We...
Amazon
Pasay
2 days ago
You will be part of our Air Logistics team, adding your operational expertise + skills to the delivery of customer + operational excellence... ...) + support capability creation.
To ensure operations are managed within regulatory requirements, industry standards, management...
...Responsibilities:
As an Operations Manager, you will actively embrace our values while overseeing the day-to-day operational and administrative functions of your assigned cluster within the GSC team. Your responsibilities will include
Resource management...
28000 Php
Caldwell Communications are continuously looking for candidates for our team
Job Responsibilities:
• Communicates with customer on the phone or by way of written correspondence to deal with concerns.
• Resolves customer issues on the first call/contact whenever possible...
Caldwell Communications
Pasay
a month ago
JOB DESCRIPTION
Office and Retail Leasing
Ensure maximum occupancy and revenue of all assigned properties at all times.
Includes management and leadership in leasing, marketing, tenant relations, benchmarking, and other property management-related activities, with...
"The McDonald's Manager promotes utmost support that drives the people, cleanliness, sales, and profit within their restaurant through product and marketing management, which delivers optimum business results for all areas of accountability and achieve excellent business...
..., Team Members, and owners alike.
The Assistant Banquet Manager is concerned with the strategic management of the Banquet, in... ...of team goals.
• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
• Actively promote...
60000 Php
...finance, accounting, or a related field.
5 years of experience in a senior financial position.
A good understanding of financial management obligations, especially statutory obligations and requirements.
Be an analytical thinker with strong investigative and problem-...
DEMPSEY RESOURCE MANAGEMENT INC.
Pasay
18 hours ago
...As a Retail Sales Custodian in IBCOM , you are required to:
Assist walk-in clients,
Display your customer service skills in answering the queries of customers regarding products,
Familiarize the different equipments and wares sold by the company (displayed...
...to ensure properties are well-kept.
Support the process of tenant prequalification to find suitable renters.
Keep the property management system up-to-date with the latest data on properties and transactions.
Assist in the financial management of properties, including...
Cyberbacker
Pasay
13 days ago
Pack store items onto shelves.
Clean the store.
Keep track of inventory.
Create displays for products.
Monitor stock and inventory.
Perform quality assurance of merchandise on a regular basis
1D MANPOWER SERVICES INC.
Pasay
24 days ago
...Primary Responsibility
Client Relationship Management at the Program level
Performance & People Management
Performance Parameters
Client Satisfaction. (20%)
Revenue and costs as per targets fixed. (20%)
Improvement in Quality and Productivity. (20%)...
1. Responsible for operations of front service counter
2. Answering of phone calls, customer enquiries, customer data management and cashiering.
3. Receiving of guests and customers
4. Address customers’ queries and complaints.
5. Introduce and promote product ranges...
200000 Php
...country’s largest offshoring solutions provider.
Internal Audit Manager, be 100% YOU!
Summary of Position
As the Internal Audit... ...Conduct annual SOX audits, evaluating risk across financial, operational, and strategic controls
Document audit findings and SOX...
Manpower Core Group Inc.
Pasay
a month ago
25000 Php
...provider.
Graphic Designer/Pre-Press/Editorial Page Layout Operator, be 100% YOU!
Graphic Designer/Pre-Press/Editorial Page Layout... ...Operator will be directly responsible to the Creative Services Manager and his Supervisors and will direct any queries to them....
Manpower Core Group Inc.
Pasay
a month ago