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8 - 14 $ per hour
...POSITION SUMMARY: Become a key player in shaping unforgettable experiences in luxury hospitality. We are looking for a Reservation Coordinator who embodies the understanding of luxury, operates with a service-minded ethos, and is willing to do whatever it takes...Remote job- ...including forecasting and allocation. ● Maintain optimal reserves, safeguard capital, and monitor counterparties (banks, PSPs,... ...financial insights, and key account management. ● Monitor client tickets and financial inquiries, resolving issues that impact...
- ...You'll do Support customers through diverse channels: tickets, email, and video, managing a diverse range of issues from simple... ...at dbt Labs? Check out our DEI page here . dbt Labs reserves the right to amend or withdraw the posting at any time. For employees...Remote job
- ...and state highways. Preparing TMP’s for new subdivision development and building construction or maintenance that affect the road reserve. Site inspections and meetings with contractors before drafting TMP’s to ensure client requirements are met accurately. TMP’s...Remote job
6 - 7 $ per hour
...any issues that pop up during their stay—all while keeping things running smoothly behind the scenes. You’ll also support the Reservations Manager with a variety of tasks that keep our operations humming. We're looking for someone who’s dependable, upbeat, and takes...Remote job- ...scheduling meetings, and organizing critical project documentation. Support the administrative aspects of functional tools (e.g., Ticketing systems, internal documentations) used by the BA team Help coordinate communication and documentation exchange between the...
- ...Requirements: Proven project management experience, preferably in IT or MSP environments Strong experience with Autotask (ticketing system and billing platform) - this is essential Proficiency with Microsoft Outlook for calendar management and scheduling...
- ...quiet, distraction-free remote setup — wherever in the world you call home. Technical Proficiency: Skilled in using and managing ticketing platforms, Zendesk, Gorgias, soft phone systems such as Five9, CRMS and Excel/Google Spreadsheet. Your Key Competencies and...Remote job
- ...the performance and customer experience of the current hero product and future core products. Analyze reviews, returns, support tickets, and NPS to identify product, packaging, or instruction improvements. Propose and execute improvements to product specs,...Remote job
- ...phone calls, texting, and email. Interact with booking platform representatives (Airbnb, VRBO, Expedia, etc.). Manage guest reservations – alter reservations, redirect/relocate guests, assist guests with unit-related issues (e.g., AC, Wi-Fi, parking, where to put...Remote job
- ...maintainability. Your code will go live quickly, be used by real customers, and evolve based on real feedback. You own problems, not tickets When you take on a feature, you’re responsible for it end-to-end: understanding the problem, proposing a solution, implementing...
- ...explain Central’s AI capabilities and integrations Manage full inbound pipeline: demo requests, follow-ups, feature updates, support tickets Deliver technical product support and training to help customers maximize value from AI integrations Drive customer...Remote job
- ...between 3:00 AM-9:00 AM PST. Schedules are planned in advance and rotate across the team. Responsibilities: Effectively manage ticketing queue to ensure timely and accurate responses back to customer inquiries Work with clients’ technical teams to troubleshoot and...
1000 - 1500 $
...guest relations, property management, supporting sales and marketing, as well as handling administrative and personal tasks. Reservations and listings are managed using the Track Property Management System. Rather than working in one narrow silo, this role provides...Remote job- ...from concept to production and ship real features that users rely on. This role is built for an engineer who thinks in products, not tickets, and is comfortable owning both the technical and experiential sides of what gets built. You will work across the stack, with a...Remote job
- ...align on best practices. Analyze inventory aging reports to identify potential excess and obsolete inventory, maintain appropriate reserves, and track disposal and write-off activity. Support audit activities by preparing schedules, rollforwards, and detailed...Remote job
- ...needed. What You’ll Be Doing: Serve as the first point of contact for Tier 1 customer support inquiries via phone, email, and ticketing systems Investigate, troubleshoot, and resolve issues independently when possible, escalating to Technical Support or...Remote job
- ...prevent recurrence of incidents Develop, conduct and perform detailed analysis to identify trends and root cause using our internal ticketing system Perform call reviews and develop plans to further development Negotiate and prioritize work incidents [urgency vs....Remote job
- ...inventory counts and cycle count processes. Analyze inventory aging reports, identify excess or obsolete inventory exposure, maintain reserves, and report on disposals/write-offs. Support audit requests by preparing documentation, schedules, and rollforwards....Remote job
- ...customer inquiries primarily via email Provide empathetic, clear, and professional support to customers Use Zendesk to handle tickets efficiently and accurately Ensure timely responses and high customer satisfaction Maintain consistency in tone, quality, and...Remote job
- ...Prepare and analyze monthly invoices and manage collections processes. Handle new user provisioning and oversee internal IT ticket management. Manage cloud platform optimization and internal system “bloat” reduction. Maintain ownership of client and team databases...Remote job
- ...Build rapport and ensure clients feel valued, supported, and heard throughout their journey Handle incoming inquiries, support tickets, and scheduling requests promptly and professionally Client Onboarding & Product Adoption (30%) Assist new clients during onboarding...Remote job
- ...Communication tools: Gmail, Slack, Zoom CRM or helpdesk systems Preferred: Zendesk, Freshdesk, Intercom, or similar tools Ticketing systems for support and escalation tracking Notion or Airtable for documentation Benefits Compensation Package...Remote job
7 - 7.5 $ per hour
...tracking and escalating maintenance requests as needed. Your role will involve promptly responding to guest inquiries, managing reservations, and coordinating with our on-site staff to ensure a seamless and memorable experience for every guest. With your strong...Remote job- ...Customer Support & Issue Resolution – 50% Serve as the first point of contact for Tier 1 customer inquiries via phone, email, and ticketing systems. Investigate, troubleshoot, and resolve issues independently when possible. Apply critical thinking to determine...Remote job
- ...support for Windows systems and commonly used applications such as Microsoft Office and Adobe Monitor, manage, and resolve helpdesk tickets, escalating issues when appropriate Maintain technical documentation, troubleshooting guides, and knowledge base articles...Remote job
- ...located at the edge of the Last Unexplored Frontier in the Sulu Sea, just south of Palawan. Nestled in the heart of a UNESCO Biosphere Reserve, the resort offers an unparalleled experience, blending world-class service, accommodation, and facilities with a strong commitment...Remote job
- ...the performance and customer experience of the current hero brush and any future core products. Analyze returns, reviews, support tickets, and NPS to identify product and packaging improvements. Propose and execute changes to product specs, packaging, instructions,...Remote job
- ...today, we're the world's leading open hotel commerce platform, supporting 44,500 hotels in 150 countries - with over 100 million reservations processed by SiteMinder's technology every year. About The Senior Frontend Engineer Role… In this role, you help us build...Remote job
- ..., Metrics & KPIs Own and manage core customer support metrics, including but not limited to: Refund rate CSAT Cost per ticket CTO (Contact-to-Order / Contact-to-Outcome) First response time Resolution time Use data and reporting to identify trends...Remote job