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- ...wants you to grow and succeed. What you’ll do Serve as the first point of contact for customers seeking assistance via ticketing system on timely manner. Post sales order management and invoicing support. Gather and document relevant information for escalation...
- We are mass hiring for Call Center Agents as prior in our Metro Manila sites! Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY! Responsibilities: • Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary...
Sapient Global Services
Pasig8 days ago - ...wants you to grow and succeed. What you’ll do Serve as the first point of contact for customers seeking assistance via ticketing system on timely manner. Post sales order management and invoicing support. Gather and document relevant information for escalation...
- ...itinerary changes using GDS tools (e.g., Amadeus, Sabre, Galileo). • Provide professional and accurate assistance via email, chat, or ticketing systems. • Ensure high levels of customer satisfaction and compliance with service standards. • Accurately update booking...
Orbit Recruiter PH
Pasig9 days ago - Jumpstart Your Career with Us - Be the Difference We're Looking For Customer Representative Are you ready to grow, shine, and make an impact? We're on the hunt for motivated, reliable, and enthusiastic individuals who are eager to start or level up their careers. If you...
Grand Bellsoft
Pasig14 days ago - A Ticketing Agent Representative is responsible for managing and resolving customer inquiries submitted through ticketing systems, email, or chat platforms. The role focuses on providing accurate, timely, and professional responses while ensuring customer satisfaction....
Caldcom
Pasig8 days ago - Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Travel Representative in our Metro Manila Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now! Responsibilities: • Answer inquiries from clients...
Sapient Ph
Pasig12 days ago - We are looking for experienced Online Assistants to join our Hotel Reservation team. In this non-voice role, you will assist customers via chat and email with hotel bookings, changes, and inquiries. Key Responsibilities: • Handle hotel reservation inquiries, booking...
Orbit Recruiter PH
Pasig9 days ago - Handle incoming customer calls related to ticket inquiries, reservations, and cancellations. Guide customers through the online ticketing system and troubleshoot any technical issues. Forward complex or unresolved concerns to the relevant department or supervisor for...
PH Telesys Solutions BPO
Pasigmore than 2 months ago 28000 Php
...cancellations for guests and partners. Offer precise details on room availability, pricing, amenities, and policies. Process reservations efficiently and without errors. Address customer concerns and escalate more complex issues when necessary. Achieve performance...Telesys BPO Hiring Solutions
Pasigmore than 2 months ago- What You Will Do: - Respond to customer inquiries via phone, email, or chat promptly and professionally. - Provide accurate information about products, services, and company policies. - Resolve customer complaints and issues efficiently, ensuring customer satisfaction...
OTele Hires
Pasiga month ago - For regular employees, we offer an industry-leading benefits package that includes: Competitive Salary 13th Month Pay HMO with 3 free Beneficiaries on Day One 20% ND Maternity/Paternity Leave Opportunity for rapid career growth for Top Performers Retirement/Life...
Caldwell Communications
Pasiga month ago 28000 Php
We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE. Job Responsibilities: • Demonstrate professionalism and patience when interacting with customers. • Address ...Telesys BPO Hiring Solutions
Pasigmore than 2 months ago- ...with construction to ensure the unit is unoccupied during saturation and available for sale. -Blocked Inventories/Units reserved by a client C. Reservation -Check and verify client requirements submitted during reservation -Encode client and unit...
- ...assumptions where necessary, and provide updates on project progress. Operational Oversight: Follow up with report engineers to ensure tickets, documentation, and project status updates are current, accurate, and aligned with our delivery standards. Communication:...
- ...including Level 1 and Level 2 technicians, within a follow-the-sun support model. Monitor real-time queues, backlog, and aging tickets to ensure operational stability and priority alignment. Serve as the designated escalation point for after-hours, overnight, and...
- ...Clients Arrange and assist in meetings, conferences and other office functions Assist in making travel arrangements and reservations Oversees and manages the overall upkeep of the office including office equipment machines household improvements and pantry...
- ...eliminate recurrent incident load as root cause is discovered. Serve as a subject matter expert to junior teammates performing ITSM ticket management, and act as an escalation point for tickets that cannot be resolved at another tier. As a network SME, partner with...
- ...availability, pricing, defects, return rate, opportunity, etc. Daily AMZ Marketplace cancellations. Respond to AMZ customer tickets in portal. Ebay Weekly check on Seller Central for unshipped orders. Daily Ebay cancellations. Respond to Ebay customer...
- ...SIP and PBX related voice faults on Vodia, Audiocodes, and Sonus/Ribbon platforms. Manage customer correspondence through the ticketing system, escalating and responding within SLA. Raise and escalate faults to upstream carriers and engineering team members....
- ...with a customer-centric mindset. Tools: Familiarity with support management tools and software, such as CRM, billing systems and ticketing tools (ideally SAP tools and applications) Communication Skills: Excellent and fluent English communication skills (verbal and...
- ...engagements; able to lead autonomously to successfully deliver customers’ desired business outcomes. Proficiency with Google Suite and ticketing system (e.g. Intercom, Linear). Ability to manage time and work effectively within a fast-paced, changing environment that is...
- ...With above-average to excellent written and verbal communication skills Ability to analyze trends and data Background in ticketing tool (ServiceNow/Zendesk, etc.) is a plus Excellent customer service skills Requirements: Skills: (Not...
- ...the Managed Services team, ensuring clients receive fast, accurate, and consistent support. This position is responsible for strong ticket coordination, clear communication, and effective operational support. The role focuses on promptly answering and triaging...
- ...service integrity, improving patient experience, and supporting client retention. This is a cross-functional role requiring full ticket ownership — from enquiry to resolution. Key Responsibilities 1. Patient Support • Respond to patient enquiries via email,...
- ...them proper support, and then, radical idea, let them do their jobs. So what’s this role really about? You’re not just another ticket jockey. As a Senior Support Technician ( we call this role a Client SME here ) , you’ll be the go-to technical brain for your...
- ...monthly and quarterly sales targets. Manage and coach the sales team to follow the complete funnel discipline (lead → test drive → reservation → release). Ensure CRM accuracy, proper follow-up, and pipeline tracking. Support local marketing initiatives including...
- ...driven by our Group purpose, to power people and possibilities. Job Description The IT Support Engineer (Level 2) works tickets, escalations, and project tasks as assigned by the service dispatcher, handling intermediate to advanced technical issues across...
6000 - 7200 $ per year
...Summary: Join our team as a Technical Support Representative, providing exceptional remote support. You'll review and update support tickets, troubleshoot issues, and ensure prompt resolutions while documenting processes. Ideal candidates have technical support experience...- ...Manager and Operational Specialist to ensure project goals are accomplished. This includes client satisfaction, expected number of daily tickets, time, communication with clients and management and sales. Works independently to resolve most project coordination conflicts....
