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- ...Position Summary: The Ticketing & Tariff Associate Analyst role is a subject matter expert in front and back-office processes. This position is key to identify and communicate system and process improvement opportunities in back-office agency functions that will drive...
- ...supervisory experience in customer service, call center, or property management setup. 3. Excellent verbal and written communication skills. 4. Strong problem-solving and conflict-resolution abilities. 5. Proficient in Microsoft Office and CRM or ticketing tools....
SMDC
Pasay3 days ago - ...monitor the progress and closure of Microsoft Dynamics 365 (MD365) and Property and Residents Integrated Systems (PARIS) post-turnover tickets under the following subcategories: Copy of the as-built plan or unit layout/key plan Service of External Property...
SMDC
Pasay3 days ago - ...This position handles inbound and outbound calls, emails, and tickets up until the time the guest sails. Agent is responsible for selling... ...products on all Sales calls and correctly creating accurate reservations. Servicing existing reservations according to guest...
- ...possess in-depth knowledge of global travel processes, including ticketing, reissuing, changes, cancellations, and GDS operations. This... ...-related voice calls and provide end-to-end support for reservations, modifications, and travel advisories. Create, modify, and...
EXL
Pasay2 days ago - ...with engineering procedures for other incidents. • Perform any other reasonable duties and duties as assigned. • The department reserves the right to change or supplement the job description if necessary. What are we looking for? A Duty Engineer serving Hilton...
- ...POSITION SUMMARY Reservations Coach is responsible for conducting orientation to new Reservations Specialists and introduces them to the pre-cruise sales and service process. Develop individual coaching plans and provide resources and assistance. This role determines...
- ...environment, enhancing your personal as well as professional growth. Additional Information We do amend or withdraw our jobs and reserve the right to do so at any time, including before the advertised closing date. Please be advised to apply on or before the 31st of...
Vestas
Pasay16 days ago - ...dependency on Sales and leadership for operational coordination. Process, SOP & Workflow Governance Review existing customer and reservation workflows Eliminate repeated work and manual coordination Build and implement clear SOPs to fast-track business execution...
- ...fire team when and where directed. • Carry out any other reasonable duties and responsibilities as assigned. • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for?...
- ...the Director of Events in recruiting, selecting and training of staff to maintain team vitality and stability. • The department reserves the right to change or supplement the job description if necessary. • Perform any other reasonable duties assigned. What are...
- ...RESPONSIBILITIES: ~ Answer inbound calls from guests and travel agents, providing guidance on booking and modifying cruise enhancements, new reservations, servicing and onboard experiences. ~ Promote, upsell, and recommend additional onboard amenities, including but not...
- ...all team members have a complete understanding of and adhere to the hotel’s team member rules and regulations. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. Carry out any other reasonable...
- ...activities and communication meetings. • Carry out any other reasonable duties and responsibilities as assigned. • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for?...
- ...options to increase revenue. • Always ensure warm and considerate service as part of the hospitality industry. • The department reserves the right to change or supplement the job description if necessary. • Perform any other reasonable duties assigned. What are...
- ...order to increase their number of annual visits to our ships. Will service Travel Partners, Direct Guests, and Direct Group reservations to provide access to all client service areas in the Celebrity Cruises organization in a one-stop platform. To be effective they...
- ...guidance as required. • Liaise with the Technology team to resolve system issues and ensure timely closure of accounting-related tickets. • Support ad-hoc tasks and projects in line with departmental and company initiatives. • Maintain oversight of loan and...
- ...practices are implemented at all times. • Carry out any other reasonable duties and responsibilities as assigned. • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for?...
- ...manner. Understand, practice and promote teamwork to achieve missions, goals, and overall departmental standards. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. Carry out any other...
- ...Coordinator is responsible for managing the loading and updating itineraries and related pricing, promotions, and discounts within our reservation systems. The role also provides support to call center agents and sales staff when booking issues arise. This position offers a...
- ...Operations Manager is responsible for managing the day-to-day contact center functionality of the Silversea Consumer Sales and Trade Reservations teams, ensuring efficient and effective workflows, optimizing operational processes, facilitating effective communication and...
- ...User management for Cisco network devices High-quality support, i.e., short response time and high-resolution rate Ticket resolution (incident resolution, request fulfillment) Provides input for continuous operations improvement Involvement in...
Vestas
Pasay28 days ago - ...proactive sales team to the hotel owners and senior management team Cooperate with other departments in the hotel, particularly Reservations and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs...
- ...Product Teams in the design and development of pricing programs and ensures pricing is effectively and correctly reflected in the reservation system (i.e., AS 400). Troubleshoots issues with promotions and communicates completion. ESSENTIAL DUTIES AND...
- ...guest/crew experience or business operations, thus ensuring the best possible service levels and availability are maintained. Review ticket analysis and approve closure of tickets/incidents. Understands architecture of Royal website and escalates incidents as needed to...
- Jumpstart Your Career with Us - Be the Difference We're Looking For Customer Representative Are you ready to grow, shine, and make an impact? We're on the hunt for motivated, reliable, and enthusiastic individuals who are eager to start or level up their careers. If you...
TalentGate Solutions
Pasay14 days ago - ...benefits and treatment plan at least biweekly, or as deemed by the severity stratification. ~ Calculates and updates financial reserves for each assigned case at least monthly and with any significant treatment plan or new diagnosis. Exercises independent judgment...
- ...improvements. Works in tandem with SRE leads, dev leads, and data analyst to perform initial bug triage. Performs high quality ticket creation with a focus on clear steps for reproducibility and supporting data. Handles communication between stakeholders and...
- ...carrier, etc.) · Ensure accurate and timely communication during outages, degradations, or complex multi-party investigations Ticket Ownership & Technical Leadership · Handle senior-level ticket management and ensure thorough documentation of steps, findings,...
- ...related to infrastructure, networking, or cybersecurity functions. Key Responsibilities Monitor, manage, and resolve support tickets in accordance with defined service level agreements (SLAs) and established procedures. Investigate and troubleshoot technical...Remote job
