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- ...Position Summary: The Ticketing & Tariff Associate Analyst role is a subject matter expert in front and back-office processes. This position is key to identify and communicate system and process improvement opportunities in back-office agency functions that will drive...
- Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity...
28000 Php
...Representatives for a Travel Account to assist customers with travel-related inquiries. You will handle concerns involving flight bookings, reservations, itinerary changes, cancellations, and general travel support while delivering excellent customer service. Key...Telesys Outsourcing Services
Pasay14 days ago- ...cancellations for guests and partners. Offer precise details on room availability, pricing, amenities, and policies. Process reservations efficiently and without errors. Address customer concerns and escalate more complex issues when necessary. Achieve performance...
PH Telesys Solutions BPO
Pasay16 days ago - Jumpstart Your Career with Us - Be the Difference We're Looking For Customer Representative Are you ready to grow, shine, and make an impact? We're on the hunt for motivated, reliable, and enthusiastic individuals who are eager to start or level up their careers. If you...
Bellsoft Network
Pasaya month ago - ...This position handles inbound and outbound calls, emails, and tickets up until the time the guest sails. Agent is responsible for selling... ...products on all Sales calls and correctly creating accurate reservations. Servicing existing reservations according to guest...
- ...when they arrive. • Check-in guests in accordance with their reservation details, ensuring that the registration card is completed,... ...cold towels and other courtesies upon arrival. • Carry out ticket reconfirmation, safari bookings and make guest reservations when...
- ...end-to-end travel processes, including flight bookings, hotel reservations, visa processing, and ground transportation. Supervise daily... ...travel changes. Assist the team with GDS bookings, fare audits, ticket reissues, and troubleshooting travel-related issues....
Blaseek
Pasay14 days ago - ...Representative, Cruise Under the direction of a Reservations Supervisor, handles in-bound sales and service telephone calls from Travel Partners and/or direct guests. This role requires them to provide assistance to our customers shopping for pricing and availability...
- ...order to increase their number of annual visits to our ships. Will service Travel Partners, Direct Guests, and Direct Group reservations to provide access to all client service areas within the Royal Caribbean International and Azamara Club Cruises organization in...
- ...with engineering procedures for other incidents. • Perform any other reasonable duties and duties as assigned. • The department reserves the right to change or supplement the job description if necessary. What are we looking for? A Duty Engineer serving Hilton...
- ...times in the hospitality business. • Carry out any other reasonable duties and responsibilities as assigned. • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for?...
- ...User management for Cisco network devices High-quality support, i.e., short response time and high-resolution rate Ticket resolution (incident resolution, request fulfillment) Provides input for continuous operations improvement Involvement in...
Vestas
Pasay1 day ago - ...POSITION SUMMARY Reservations Coach is responsible for conducting orientation to new Reservations Specialists and introduces them to the pre-cruise sales and service process. Develop individual coaching plans and provide resources and assistance. This role determines...
- ...and standard technical tasks. 3. Triage, prioritize, and manage cases efficiently, ensuring prompt and precise responses across tickets, chats, and calls. 4. Educate customers on platform functionality and best practices to promote product adoption and self-...
- ...practices are implemented at all times. • Carry out any other reasonable duties and responsibilities as assigned. • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for?...
- ...dependency on Sales and leadership for operational coordination. Process, SOP & Workflow Governance Review existing customer and reservation workflows Eliminate repeated work and manual coordination Build and implement clear SOPs to fast-track business execution...
- ...proactive sales team to the hotel owners and senior management team Cooperate with other departments in the hotel, particularly Reservations and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs...
- ...Coordinator is responsible for managing the loading and updating itineraries and related pricing, promotions, and discounts within our reservation systems. The role also provides support to call center agents and sales staff when booking issues arise. This position offers a...
- ...Product Teams in the design and development of pricing programs and ensures pricing is effectively and correctly reflected in the reservation system (i.e., AS 400). Manages pricing in the AS 400 by driving for efficiency and technical solutions to end user problems and...
- We are mass hiring for Call Center Agents - Non Voice Account as prior in our Metro Manila sites! Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY! Responsibilities: • Resolve customer inquiries, concerns, or complaints effectively and escalate issues...
Sapient Global Services
Quezon Citya month ago - ...benefits and treatment plan at least biweekly, or as deemed by the severity stratification. ~ Calculates and updates financial reserves for each assigned case at least monthly and with any significant treatment plan or new diagnosis. Exercises independent judgment...
- ...teams, reporting coverage gaps and procedural issues. • Assist in management of escalated and high-visibility incidents. • Review ticket queues and ensure proper ticket assignment and timely updates. • Join and contribute to the shift handoff, ensuring continuity of...
- ...guidance as required. • Liaise with the Technology team to resolve system issues and ensure timely closure of accounting-related tickets. • Support ad-hoc tasks and projects in line with departmental and company initiatives. • Maintain oversight of loan and...
- ...carrier, etc.) · Ensure accurate and timely communication during outages, degradations, or complex multi-party investigations Ticket Ownership & Technical Leadership · Handle senior-level ticket management and ensure thorough documentation of steps, findings,...
- ...related to infrastructure, networking, or cybersecurity functions. Key Responsibilities Monitor, manage, and resolve support tickets in accordance with defined service level agreements (SLAs) and established procedures. Investigate and troubleshoot technical...Remote job
- ...enablement / disablement Ability to configure Workspace services at: Tenant level OU level Group-based level Evidence from Tickets Enable/Disable Gemini Turn off Google Vids Create target audiences Role Description Incident Management (...
600 - 800 $
...Ticketing Member | Remote | Luxury Travel We are a remote-first, globally distributed team and welcome applications from exceptional... ...global airline industry uses to manage flights, fares, and reservations. In this role, you will use it every day to create and manage...Remote job- ...Ticketing Team Lead | Remote | Luxury Travel We are a remote-first, globally distributed team and welcome applications from exceptional... ...global airline industry uses to manage flights, fares, and reservations. You will use Sabre for everything: looking up flights,...Remote job
- ...organizational abilities Ability to work in a fast-paced environment and manage multiple priorities Familiarity with CRM or support ticketing systems is a plus Customer-oriented with a proactive, positive attitude Minimum Technical and Work Environment...
