Search Results: 31 vacancies
...Company Description:
Sutherland is seeking an attentive and analytical person to join us as a Quality Analyst. The Quality Analyst is a front-line position responsible for the evaluation and documentation of customer transaction to ensure accurate and consistent information...
An outstanding opportunity is available for Quality Assurance Specialists looking to bring their expertise and precision to the United States. This role is crafted for professionals dedicated to ensuring product and service excellence, enhancing customer satisfaction, and...
...( IELTS level of 6 or greater
Ability to work independently and as part of a team in a remote setting.
Additional Desirable Qualities
Experience with CRM software.
Knowledge of data protection and privacy regulations.
Ability to learn and adapt to new software...
...Summary
This position is primarily responsible for achieving loan volume targets while maintaining profitability, sound credit quality and good customer service.
Responsibilities:
Actively solicit microfinance loan accounts to meet the business needs of the...
...to enhance processes and boost ease and efficiency.
Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction. Empower the workforce: Determine training needs to equip staff with fundamental skills and knowledge...
...Handles proactive retention call out via cosmo
DELIVERS CUSTOMER EXPERIENCE
~ Ensures first contact resolution and standard for quality and customer service metrics are met by performing the following:
# Identifies and assesses customers' needs to achieve...
...organization
Experience of conducting monitoring and evaluation activities, collecting relevant data and submitting accurate, high quality, timely reports.
Travel Requirement : Willingness to travel around to assigned communities, depending on the number and...
...the Training Lead to ensure all required Consultant training is effectively completed on time with optimal results.
Work with the Quality and Program Leads to ensure that regular quality monitoring, coaching and performance intervention that develop, motivate and guide...
40000 Php
...experience
Required : Certification in Outsystems
In this role, you will be responsible for building, testing, and delivering high-quality OutSystems solutions. You will be a critical team player who can comfortably present ideas and areas of improvement for processes....
Dempsey Inc
Legazpi City, Albay
more than 2 months ago
...their customers
Drive growth by actively identifying and pursuing new business opportunities, utilizing skills to generate high-quality leads aligned with strategic objectives.
Take charge of the entire sales process, ensuring a smooth experience for clients and our...
...and execute social media strategies to increase brand awareness, drive engagement, and generate leads.
Create and publish high-quality, engaging content across various social media platforms (e.g., Facebook, Instagram, Twitter, LinkedIn).
Manage social media accounts...
...process owners to understand their requirements and pain points.
Collect, organize, and analyze data related to process performance, quality, and key performance indicators (KPIs).
Generate reports and insights from data analysis to drive decision-making....
...Assists in managing the daily operations of the store
Manages people and serves the training & coaching needs of subordinates
Ensures smooth flow of restaurant operations during shift
Recommends strategies to improve sales and quality of products and services...
...data reports and analysis and/or keen observations.
Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.
Keep leaders informed: Relay important information in the form of timely and accurate reports...
...provide all necessary documentation.
Carry out periodic visits to CI facilities to supervise maintenance services and ensure that quality upkeep is provided at all times.
Order and purchase basic cleaning and maintenance materials to deliver and keep adequate stocks...
...customer service.
Stakeholder Management.
Develop and implement customer service policies and procedures to ensure consistent, high-quality service delivery.
Introduce new methods and strategies to improve the customer service experience.
Resolve complex customer...
...process gaps and report it on time.
Should be able to work in teams towards a common goal.
Achieves daily, weekly and monthly quality monitor goals for email/call/order in accordance with account specified goals.
Should come up with Improvement Initiatives that...
...document that presents a succinct retrospective and provides the key lessons learned from 2018-2024. This document is intended to be high quality, visually engaging, and meets the standards of the donor, USAID.
Scope of this Assignment
Global Communities will complete...
...Collaborate with vendors and service providers to procure IT equipment and services, ensuring cost-effectiveness and adherence to quality standards.
Develop and maintain IT policies, procedures, and documentation, ensuring compliance with regulatory requirements and...
70000 Php
...identify and resolve technical challenges.
Participate in code reviews and ensure that all code is thoroughly tested and meets quality standards.
Create and maintain technical documentation.
Stay up-to-date with the latest technologies and industry trends....
Dempsey Inc
Legazpi City, Albay
more than 2 months ago
