Get new jobs by email
- ...field. Business Expertise ~ Understands how to coordinate efforts across teams to achieve goals. Impact ~ Impacts the quality of the tasks performed or services provided by the team. Leadership ~ Provides daily team supervision. (e.g. coaching on...
- ...As a Quality Assurance Analyst - BetMGM you will ensure that our Customer Service Team is consistently providing leading-class service to players across all BetMGM brands. You will work on evaluating and coaching agents tracking improvement and meeting performance goals...
- ...and solutions Analyzes quantitative and qualitative metrics such as call volumes, handle times, customer satisfaction scores, and quality scores to track contact center performance and identify trends or recurring issues. Monitors executive and other escalation...
- ...About the job Quality Compliance Analyst - Senior Associate (MOA Pasay) Onsite Work Setup: 100% onsite (MOA Pasay) Requirements: ~2nd Year College / 72 Units Bachelors Degree (Any Course) ~1 year as Quality Analyst in BPO Essential Functions:...
- ...We are seeking a highly organized and results-driven Accounting Supervisor to oversee daily accounting operations, ensure accuracy in financial records, and manage a small team. The role will focus on bank-related transactions, cash flow management, and timely financial...
- ...management. Monitor performance and implement improvements. Ensure resolution time frames are achieved along with the delivery of quality customer service. Coordinate and monitor the work product between Tier 1 Agents and resolution partners. Continually review...
- Knowledge of company products and services, policies and procedures. Skills in operating equipment, such as personal computers, software, and IT systems. Skill in oral and written communication. Ability to organize multiple work assignments and establish priorities. ...
Dynasty Teppanyaki Buffet Corporation
Pasay4 days ago - ...Responsibilities Provide high-quality travel services for marine and corporate clients, ensuring efficient and accurate travel arrangements. Manage the full travel process, including flight bookings, hotel accommodations, visa coordination, and ground transportation...
Blaseek
Pasay22 days ago - ..., Hot Wheels, and Fisher Price), Chicco, Vtech, Spinmaster, Paw Patrol, Moose Toys, and many other global brands. We bring high-quality children's products to the market, from toys, infant products, fashion, and footwear, to healthcare and cosmetics. We care about our...
Richprime Global Inc.
Pasaya month ago - ...with relevant stakeholders, and maintaining high standards of quality and productivity. This role supports and develops teams to ensure... ...to perform any other job-related duties assigned by their supervisor or management. QUALIFICATIONS, KNOWLEDGE, & SKILLS Bachelor...
- ...career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What does a Quality Supervisor do? Think of yourself as someone who provides performance enforcement, mentorship, guidance, and career development advice...
- Responsible for institutionalizing quality standards, programs and processes to improve operational efficiencies. Initiates creation of test and audit materials that will measure effectiveness of set standards and compliance by production personnel. Attends to matters relating...
- ...required to perform any other job-related duties assigned by their supervisor or management. FINANCIAL RESPONSIBILITIES: ~ Implements... ...a candidate is maximized and well spent, without sacrificing quality QUALIFICATIONS: Bachelor’s degree in human resource...
- ...policies and regulations. This team performs a range of duties including but not limited to case review and analysis. Quality and Compliance Supervisor ● Manages a team of Compliance specialists who performs all compliance evaluation and monitoring functions to...
- ...Acts as a lead coordinating the work of others but is not a supervisor. Works autonomously within established procedures. Functional... ...goals. Impact Impacts a team by example through the quality service and information provided. Proposes enhancements to...
- ...in place for all projects and guarantees the effectiveness and quality of results. # Develops and implements reporting processes... ...required to perform other job-related duties assigned by their supervisor or management. __________________________________ QUALIFICATIONS...
- ...Reporting Line ~ Reports to the Country Manager: Quality Systems and Data Privacy Primary Responsibilities Assists the QS Manager in the maintenance continual improvement and compliance with the organizations national quality health safety environmental and...
- ...engine driven generators of 1,000 kW or larger and associated equipment and systems. Minimum of three years practical experience in quality control supervision and administration. Successfully graduated from Fairbanks Morse Diesel Engine Training Center 38D and TD...
- ...evaluates operations, programs, processes, and/or practices for quality and effectiveness; make recommendations for improvement... ...Maintains consistent and professional communications skills with supervisor, manager, operations management, peers and trainees/agents...
- ...JOB DESCRIPTION: T o ensure that products services or processes meet established quality standards and customer expectations. Main Responsibilities: Supervise and lead the quality assurance team Develop and implement quality control procedures...
- Requirements: Bachelor’s degree in quality management, engineering, or related field 3 years experience in a quality assurance role Previous supervisory or leadership experience Strong knowledge of quality management systems (e.g., ISO 9001) Excellent analytical and...
- ...Overview : The Customer Experience Analyst (Quality Analyst) conducts transaction monitoring of frontline agent's calls, e-mails,... ...department. Others - Performs tasks assigned by the immediate supervisor to accomplish accounts' quality objectives. Required...
- ...performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management. QUALIFICATIONS, KNOWLEDGE, AND SKILLS Ability to demonstrate sales and customer service skills....
- ...monthly reports and other communication materials to highlight quality metric performance achievements and identify areas of... ...reporting on call center performance. Interface with Call Center Supervisors, Customer Service Reps, support business units, and other cross...
- ...technology tools and processes. Adhere to all company policies, procedures and business ethics codes. Other duties as assigned by supervisor. QUALIFICATIONS, KNOWLEDGE, AND SKILLS Demonstrate ability to interact and cooperate with all company employees. Build...
- ...basis of samples checked and assists in the implementation of quality control programs, food safety and halal compliance. Releases... ...FSSC/Halal system in the production during processing when QA Supervisor is not available. This could be for you if you're:...
- ...service experience required ~ Previous experience with high quality performance and review parameter ~ Working knowledge of Microsoft... ...processes to mitigate any impact to our members. Observe Supervisors' scoring and provide findings to ensure scoring consistency...
- ...provide an overall assessment of call center and collections quality. Scores are then entered into a database for tracking and reporting... ..., team member(s) coached for department management and/or supervisor. Participates in client calibration meetings as an observer...
- We're Hiring: Training Quality Manager (PHRN / USRN) We are looking for an experienced Training Quality Manager with a strong clinical... ...At least 1–2 years in a managerial role, handling Team Leads, Supervisors, or Leaders Training and Quality Management experience (...
- ...coordination with the CUK onshore team Support Operations Supervisor and Team Leader in implementing policies and procedures aligned... ...process improvement initiatives to maintain consistent service quality Verify accuracy and collate information required by clients...
