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35000 Php
Qualifications: Quality Analyst - Customer Support (Chat) - Must be amenable to work onsite. - Must be currently residing in Makati or within a 15-minute commute to the Makati area. - Must be at least a high school graduate. - Must have at least 1 year of experience...35000 Php
...service channel sessions according to QA standards. 2. Provide QA reports to management and agents. 3. Develop and implement monthly quality inspection plans. 4. Suggest quality improvements to management. 5. Ensure QC coverage rate ≥ 2.1% (QC volume / Service volume)...- SUMMARY: Call Center Quality Analyst evaluates our customers’ experience as they interact with our Customer Service Representatives through inbound and outbound calls, email, chat, and social media responses. As they do, they compare it against the Company’s standards...
- ...Job Requirements: - College Graduate of any course - With more than 3 years of experience as a QA. - Has experience handling a group of Quality Analysts. - Has Experience in scrubbing and doing RCA - With Coaching experience - Must have handled a blended account
- ...Overview The QA Analyst will be responsible for proactively identifying agent level performance related opportunities by KPI up to and including customer experience drivers, sales conversion influencers, customer satisfaction levers, agent learning opportunities...
- ...Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Quality Analyst is an individual contributor role responsible for performing, and sometimes delegating activities related to quality monitoring...
- ...products and services, as well as industry trends and best practices. QUALIFICATIONS: - At least 2 years of experience as a Quality Analyst in the BPO industry - At least Associate degree or Bachelors degree - Prior experience in an Order Management (Backoffice)...
- ...(BPO) company, providing exceptional services to clients worldwide. We are currently searching for a dedicated and experienced Quality Analyst to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring the highest level of service quality...
- ...Glassdoor with 80% of approval rating! Overview: We are seeking a dynamic and experienced individual to join our team as a Quality Analyst in the Revenue Cycle Management (RCM) department. The successful candidate will play a crucial role in ensuring the accuracy...
- ...Qualifications Must hold an active PHRN license (not a USRN license holder) Relevant experience as a Quality Auditor in Clinical Services within a healthcare BPO environment; alternatively, 4 to 7 years of specialized experience in Clinical Authorization...
30000 Php
Have a knack for analyzing operations performance quality? This job offer may be the fit role for you! APPLY now! Job Summary HMO... ...2 years of work experience in the BPO setting as a Quality Analyst Strong organizational, interpersonal and time management skills...- Quality Analyst – Sales & Retention Position Description The Quality Analyst for the Sales Customer Retention Team is responsible for monitoring, evaluating, and providing feedback on the quality of customer interactions to ensure adherence to company standards and...
20000 Php
About Us: • We are a leading packaging manufacturing company in Valenzuela, looking for a highly motivated and detail-oriented Quality Assurance staff to join our team. If you have experience in quality control, production reporting, and familiarity with SAP, we would...- • At least High school graduate • Can work well under minimum supervision • Flexible and can work on a fast-paced environment • Particular in details • With good eyesight and a team player • Willing to work on a production type environment • With Certificate of employment...
17000 Php
...legislation - Keeping accurate results of checks and tests carried out - Testing products bought from suppliers and keeping records of suppliers' performance - Identifying inconsistencies and faults and finding the cause - Setting up and managing quality control systems.- ...The Data Quality Analyst 1 is a developing professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is...
- ...The primary purpose of this role is to execute testing processes (creation, execution, defect identification and tracking) to ensure quality. Your role partners with business stakeholders to provide test expertise to ensure a high standard of testing and quality assurance...
- ...The Data Quality Analyst 2 is responsible for participating in the establishment and implementation of Data Quality processes. The overall objective of this role is to contribute to improvement and performance activities by providing measurement, evaluation, and assessment...
- Job Description Performs inspection and testing of materials and products, ensures quality standards and compliance, identifies defects, and documents findings. Qualifications: • Associate’s or Bachelor’s degree preferred (engineering, industrial tech, quality management...
- ...materials, components, and final products to identify defects. 5. Product Verification: Ensure that products meet specifications and quality standards. 6. Defect Identification & Correction: Identify and address quality issues before and after products reach customers....