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- ...Collaboration Act as the voice of the customer—identify feedback trends and advocate for product or process improvements. QA new features and contribute to support and enablement documentation. Collaborate cross-functionally with Sales, Support, Product...
- ...proactive guidance that drives loyalty, retention, and account expansion. ● Partner with cross-functional teams (e.g., Product, QA, Engineering) to embed customer feedback into service and platform design WHAT WE’LL LIKE ABOUT YOU You are... ● A transformation...
- ...You will elevate our Strategic Business Units (SBUs) to be outcome-oriented, ensure the consistency and effectiveness of our SOPs, QA, and training, to drive operational excellence and scalability across the Customer Support SBU, and Technical and Data Services...