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- ...AMBITIOUS VISION with OPERATIONAL EXCELLENCE At the heart of great partnerships we'll always find EMPATHY WHAT IS YOUR ROLE As a QA Analyst, you will closely work with the product and engineering teams to catch any major problems that reduce the quality of Client's...
- ...and first-contact resolution. Establish, monitor, and continuously improve workflows, SLAs, and escalation processes. Implement QA frameworks and training programs to ensure consistent service quality. Oversee vendor or partner relationships, ensuring service...
- ...Quality assurance (QA) specialists develop and execute software testing plans and procedures. A QA specialist is responsible for catching, documenting, and reporting bugs and coding errors to the software development team. They are required to be adept in the development...