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- ...IS YOUR ROLE As Senior Director of Customer Support, you will lead the strategic transformation of Boldr’s largest client-facing... ...expansion. ● Partner with cross-functional teams (e.g., Product, QA, Engineering) to embed customer feedback into service and...
- ...oriented, ensure the consistency and effectiveness of our SOPs, QA, and training, to drive operational excellence and scalability... .... WHAT WILL YOU DO ● SOP Governance & QA Excellence: Lead the creation, maintenance, and governance of SOPs ensuring process...
- ...Collaboration Act as the voice of the customer—identify feedback trends and advocate for product or process improvements. QA new features and contribute to support and enablement documentation. Collaborate cross-functionally with Sales, Support, Product...
- ...existing clients Become a learning resource and tools provider Participate in API Technologies Integration Participate and lead project-production-deployment Provide assistance to testers and support personnel as needed Provide general administrative...
- ...We're looking for a Business Development Associate to drive revenue growth by identifying, qualifying, and converting leads into customers. You’ll be responsible for cold outreach, discovery calls, and appointment setting, as well as supporting the sales team with proposals...
- ...presentations Maintain and update a customer database Submit weekly sales updates and reports Identify and convert potential leads into actual sales Build lasting relationships with customers and address inquiries or concerns Collaborate with the sales...
- ...and Responsibilities: * To develop sales strategies and set goals. * To conduct fieldwork to boost sales and visit both current and prospective clients. * To generate high-quality sales leads and to follow up with clients. * To prepare proposals and quotes.
