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- ...OPERATIONAL EXCELLENCE At the heart of great partnerships we’ll always find EMPATHY WHAT IS YOUR ROLE The Training and Quality Lead is responsible for developing, implementing, and evaluating training programs to enhance employee skills and knowledge, while also...
- ...IS YOUR ROLE As Senior Director of Customer Support, you will lead the strategic transformation of Boldr’s largest client-facing... ...expansion. ● Partner with cross-functional teams (e.g., Product, QA, Engineering) to embed customer feedback into service and...
- ...oriented, ensure the consistency and effectiveness of our SOPs, QA, and training, to drive operational excellence and scalability... .... WHAT WILL YOU DO ● SOP Governance & QA Excellence: Lead the creation, maintenance, and governance of SOPs ensuring process...
- ...Quality assurance (QA) specialists develop and execute software testing plans and procedures. A QA specialist is responsible for catching, documenting, and reporting bugs and coding errors to the software development team. They are required to be adept in the development...
- ...Collaboration Act as the voice of the customer—identify feedback trends and advocate for product or process improvements. QA new features and contribute to support and enablement documentation. Collaborate cross-functionally with Sales, Support, Product...
- ...experience. Key Responsibilities Manage and optimize our Shopify websites to ensure maximum functionality and performance. Lead A/B testing and conversion optimization initiatives, working closely with the digital ads manager. Implement and manage Shopify...
- ...Support in preparing compensation-related communications, reports, and dashboards for business stakeholders. Support and leading certain compensation-related projects and reporting initiatives as assigned by the Total Rewards Manager. Requirements WHAT...
- ...timelines, and follow-ups. Maintain and improve incident response playbooks and workflows in partnership with engineering and platform leads. Identify and flag recurring incident types or bottlenecks for deeper analysis. Act as a subject matter resource for...
- ...We're looking for a Business Development Associate to drive revenue growth by identifying, qualifying, and converting leads into customers. You’ll be responsible for cold outreach, discovery calls, and appointment setting, as well as supporting the sales team with proposals...
- ...As a Senior Team Captain for Ocado Group, you will manage: A team size of at least 50 pilots A group of Support Team Leads and Team Captains The day-to-day operations of the Boldr Team You are responsible for the day-to-day management of your...
- ...social media. Follow up with current and past clients to get them to buy again. Handle customer inquiries and follow up on leads to ensure a smooth sales process. Prepare sales reports and assist in tracking performance metrics. Participate in...
- ...demonstrations. Build and maintain strong relationships with gym owners and decision-makers. Manage the full sales cycle, from lead generation to closing deals. Provide timely reports on sales activities, pipeline status, and market insights. Collaborate...
- ...seeking an experienced Senior Accounting Operations Manager to provide corporate financial reporting, manage accounting operations, and lead a growing team in the Philippines. This role combines hands-on accounting expertise with team leadership responsibilities, serving...