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- ...WHAT IS YOUR ROLE Afresh is looking for a Support Engineer to join their Deep Tech Squad, providing top-tier support and guidance to customers. You'll be handling complex customer inquiries related to Afresh solutions, troubleshooting and investigating issues using...
- ...- Coordinate compliance with documentation and approval protocols - Graduate of IT or related course - At least 6 months Field Engineering experience - Willing to travel if needed. With motorcycle is a plus Key Skills: - Proficiency in troubleshooting Windows...
- ...compliance efforts - Coordinate compliance with documentation and approval protocols - Graduate of Information Technology, Computer Engineering, or any related technical course - At least 6 months of relevant work experience in IT support or a similar role Key Skills...
- ...Quality assurance (QA) specialists develop and execute software testing plans and... ...Computer Science/Information Technology, Engineering (Others) or equivalent. At least 1 year... ...box testing Hands-on experience with automated testing tools Solid knowledge of SQL...
- ...teams in maintaining operational excellence of AI tools and automations optimised for our clients ● Lead adoption and success... ...expansion. ● Partner with cross-functional teams (e.g., Product, QA, Engineering) to embed customer feedback into service and platform...
- ...you’ll design and deliver scalable customer programs, leveraging automation, segmentation, and insights to support long-term retention and... ...feedback trends and advocate for product or process improvements. QA new features and contribute to support and enablement...
- ...oriented, ensure the consistency and effectiveness of our SOPs, QA, and training, to drive operational excellence and scalability... ..., and training programs. ● Experience partnering with AI and automation teams to embed technology into delivery. ● Strong track record...
- ...ensure overall client satisfaction. You will work with software or engineering teams. WHY DO WE WANT YOU We are on the lookout for... ...Employee Discussion Log and Quarterly Performance Appraisals QA Audits to ensure performance is met Helps in culture...
- ...workflows, optimize processes, and collaborate closely with engineering teams to reduce friction and improve efficiency. You will... ...existing operational workflows and identify areas for improvement, automation, or simplification. Contribute to the documentation of...
- ...step toward establishing a lightweight Network Operations Center (NOC Lite) — focused on improving visibility, coordination, and engineering support without requiring 24/7 coverage. Key Responsibilities: Support Incident & Alert Tracking: Help manage the lifecycle...
- ...service and satisfaction Work with the external team to stay updated on product and service knowledge Collaborate with Engineering and Product teams to escalate issues and provide feedback for product improvement Identify opportunities for tooling, documentation...
- Job Requirements: 1. Bachelor's Degree Holder in Civil Engineering, Business, Marketing, and any four-year course. 2. Preferably 2 years of sales experience in the manufacturing industry or the construction industry. 3. Exceptional sales, verbal and written communication...
- ...collaboration of best practices. Provide guidance to support engineers and also maintain technical documentation and prepare knowledge... ...operations. Enhance support infrastructure, implement automation, and drive efficiency improvements. Qualifications Interpersonal...