About the job Store Manager (Branch Head) - Mindanao

About the Job

Location : Davao, Cotabato, Koronadal, Butuan, Zamboanga
Corporate Title : Manager to Senior Assistant Vice President
Work Arrangement : On-site

Our Branch Banking Group is looking for experienced professionals to join us in different locations including Davao, Cotabato, Koronadal, Butuan, and Zamboanga for the role of Store Manager (Branch Head).

In this role, you will lead the way, turning your branch into a hub of growth, new ideas, and strong customer bonds. You will do more than manage, you will make the branch a standout for success and happy customers by selling great products, building relationships, and helping your team grow.

East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

What the role will entail

Responsible for making the branch the main distribution channel of the bank by selling its products and services
Grow and deepen relationships with existing clients by offering other products and services suitable to them
Implement marketing programs/strategies that would promote products, increase new bank customers, and maximize existing customers' share of wallet
Mentor and coach the branch sales team
Approve transactions and oversee the performance of service in the branch that would impact customer satisfaction and relationships
Perform compliance/governance and risk management requirements based on the policies and framework set by the bank
Perform customer service standards by applying the right attitude and skills using the EastWest Service Pillars and Service Standards

What we're looking for

Bachelor's Degree in business or any related field
Requires a minimum of 2 years of relevant experience in an equivalent role within the banking industry
Strong leadership skills and a track record of effectively managing a sales team
In-depth knowledge of banking products, services, and industry regulations
Strong communication and interpersonal skills with a proven track record of exceeding sales targets and fostering lasting customer relationships

What you can expect from joining our team

Career development and training opportunities
Competitive salary package and benefits
Performance-based incentives and recognition programs to reward high-performing individuals
Opportunity to work with industry experts and be mentored by them
Defined career progression paths to guide you in your professional growth

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