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- ...Performance Management, Operational Excellence Candidate Profile Must be a tenured Senior Manager or an incumbent Operations Associate Director/Director. Experience in supporting a Technology client (ISP, Telco, Multimedia) is a plus. Proven success in...
- ...About the Role As a Sales Associate/Marketing Assistant , you will be responsible for supporting the Team Lead and Sales Officer in... ...supporting the team, the job holder will need to ensure internal process and regulatory requirements are adhered to, as well as maintain...
- The Operations Staff is primarily responsible for the accurate counting of the cash collections from DPU (Deposit Pick-Up) Client under Off-site verification facility of the bank. Responsibilities Ensures that all cash collections are counted and verified accurately...
- ...for assessing the quality of the performance of our call center associates who deal with our existing and potential customers. The QA... ...in developing, creating and implementing call center quality processes and procedures; as well as making recommendation for enhancements...
- ...years, we've built strong remote teams, developed customized processes, and provided exceptional customer service, helping companies... ...Management, Communications, or related courses). ~ Open to Associate degree or Senior High School graduates with strong relevant experience...
- ...multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud... ...experience or 1-year of call center management experience Associates degree or equivalent combination of education and relevant work...
- ...success. JOB DESCRIPTION: Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best... ...Conducting development trainings for the QA's and process associates Work on RCA for all the low scores received on the CSAT surveys...
- ...with new information on projects, and actively work to improve processes and performance to enhance results. You'll ensure a healthy,... ...with the latest information Improve the key success metrics associated with goals. These include: Forecasting accuracy Revenue...
- ...Understanding of key business objectives, timeframes, and requirements associated with Workforce Management Responsible for tracking,... ...Experience managing back office in insurance claims processing operations More than 5 years Workforce Management experience...
- ...employee referral promos and innovating the employee referral processes. You'll quickly adapt sourcing plans and engage new channels... ...for on-time delivery. Improve the key success metrics associated with hiring goals including conversion rate, cost per hire, time...
- ...Your Role The Sales Associate deepens the relationships with existing clients by providing proactive account management through cross... ...retention efforts. The incumbent handles the client onboarding process, ensuring complete and accurate Know Your Customer (KYC) documentation...
- ...Job Description Responsible for ensuring proper processing of information from first line of process to identify and reconcile possible adjustments. Responsibilities Information Review Processes client information by adheres to the standard operating procedures...
- ...with existing clients and ensure renewal. Supervise sales associates to ensure assistance to clients in completing loan applications... ...necessary, assist the client or sales associate to ensure prompt processing of loan applications. Coordinate with the credit and loan...
- ...years, we've built strong remote teams, developed customized processes, and provided exceptional customer service, helping companies... ...ll Bring At least a Senior High School (K–12) graduate; an associate or bachelor's degree in any field is preferred. Excellent English...
- ...multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud... ...of call center experience or 1 year in a supervisory role. Associate's degree or equivalent combination of education and experience....
- ...multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud... ...years of call center experience or 1 year in a management role. Associate's degree or equivalent combination of education and experience....
- ...Job Description Customer Support Associate (Graveyard Shift) Graveyard| Fulltime | Iloilo (Onsite Setup) About The Role We... ...work orders, coordinating with contractors for urgent tasks, and processing various invoices. You will also handle sign-off tickets and...
- ...complement those which have. Constantly improve or upgrade knowledge on Pest Management through private study, membership of association, attendance at course, study of technical literature provided by Company and practical experience in the field. Identify cases...
- ...clients. Directs activities of Public Health Nurse II and I. Performs related duties as required. Minimum Qualifications An Associate's Degree in Nursing or a Diploma from an Accredited Nursing Program is required, a Bachelor's Degree is preferred. One year of full...
- ...Representatives, Inside Sales Specialists) Possess Bachelor's Degree or Associate's Degree in any field Excellent communication in Global... ...Insurance Benefits: Provided All applications shall be processed by the accredited POEA-registered recruitment agency from the...
- About the Role The Accounting Associate role is open to candidates who are detail-oriented and focused on gaining a deep understanding... ...compliance, accuracy, and proper documentation before final processing. -Support Audits: Assist in gathering and organizing...
- ...classroom training and other training related interventions for the purpose of developing or enhancing knowledge, skill and attitude of associates Participate in daily/weekly calls set-up by Training Managers to provide updates on New Hire Training (NHT) batches. Take...
- ...Description OneVirtual Global Business Solutions is a business process outsourcing company with an offshore facility in the... ...Description This is a full-time on-site role for a Sales Associate located in Iloilo. The Sales Associate will conduct prospecting...
- ...Recruitment/Talent Acquisition Associate We are looking for a Talent Acquisition Associate to support end-to-end recruitment activities... ...acquisition support Basic understanding of recruitment processes and hiring workflows Strong communication and...
- ...Purpose Document, optimize, and translate customer journeys and internal workflows into AI-ready process formats to support automation, SmartAgent training, and operational transformation across clients. Additionally, proofread other process specialist guides to ensure...
- Company Description Global Dominion Financing, Inc. (GDFI) is committed to helping Filipinos achieve their goals by offering easy and affordable loan products and services. The company provides innovative loan solutions tailored to meet a wide range of customer...
- ...Job Title: Associate Director – RCM Operations Location: Ilo-ilo Department: Revenue Cycle Management (RCM) Reports To: Director... .... The role will ensure KPIs are met, identify and drive process improvements, ensure compliance with payer and regulatory guidelines...
- ...The Benefits Associate is responsible for managing and administering employee benefit programs, ensuring compliance with local regulations... ...to employees regarding their benefits. This role involves processing benefits enrollment and management of day-to-day inquiries....
- About ADA ADA is a leading data and artificial intelligence (AI) company that designs and executes integrated digital, analytics, and marketing solutions. We operate in 11 markets in Asia and partner with leading brands to drive their data and digital maturity. What...
- ...structural load paths. Knowledgeable in bolted and welded connection design. Familiarity or experience with steel shop fabrication processes and/or knowledge of fabrication shop tools and capabilities is advantageous. Proficiency in using Microsoft Suite products such...