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- ...Responsibilities: Handle customer inquiries via phone, chat, or email Provide clear and accurate information about services and processes Resolve concerns efficiently and professionally Log all interactions and updates in the system Escalate issues to supervisors when...
Sapient Global Services
Valenzuela9 days ago - Effectively identify, troubleshoot, and resolve customer concerns. Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction. Recognize opportunities to retain customers by presenting alternative solutions, special...
Telesys BPO Hiring Solutions
Valenzuelamore than 2 months ago - ...routing transactional requests of Institutional Business, Personal Wealth, and Multi Family Office, Private Wealth clients as well as processing benefit payment computation requests for retirement accounts under management. Responsibilities Processing of Client's...
- ...We're looking for a Business Process Senior Associate to join our Insurance Operations team at MBPS. In this role, you are responsible for providing administrative support to the claims adjudication process. Position Responsibilities Provide administrative support...
- Bahasa Customer Care Process Associate Digitally resolve customer issues with the highest level of professionalism and integrity to ensure customer satisfaction and retention. Experience Required Strong Communication & Customer Service Skills Minimum 1.5 Years...
- .... Position Responsibilities: Process and capture information to system according to established methods and procedures. Practice good judgment in processing cases. Perform thorough checking for every case and eliminate financial errors. Suggest ways on...
- ...We're looking for a Business Process Senior Associate to join our Insurance Operations team at MBPS. In this role, you are expected to provide quality financial and administrative services to a select block of challenging cases Position Responsibilities Responsible...
- ...meaningful career in a community of brilliant and diverse minds to make a real difference, there's only one choice. Sr Associate Invoice Processing Your Task And Responsibilities Responsible for timely and accurate processing of specific accounting transactions...
- ...teamwork, and a people-first culture that prioritizes collaboration, belonging, and shared success. About The Role The Process Documentation Associate is responsible for creating, maintaining, and managing process documents to ensure consistency, clarity, and alignment...
- ...accounts Issue Auto ID and certificates Actively pursues identifies and seeks support for opportunities to improve the current processes, services and ways of working Self-motivated and self-directed personality that doesn't require close supervision providing...
- ...Elevate your career with JPMorgan Chase a top financial firm valuing innovation creativity and excellence. As a Business Process Associate within Reconciliation Utility youll provide support on a variety of initiatives by analyzing existing processes identifying process...
- ...Work arrangement Full 5-day work in the office Key Tasks & Responsibilities Analyze and identify process opportunities, develop action plans, and implement improvements across six ventures. Monitor and measure the impact of new or improved processes rolled...
- ...purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work. The Associate Customer Support Process Analyst (ACSPA) plays a key role within the Quality Team, driving data-driven quality governance and continuous improvement...
- ...certifications licensures or equivalent experience. General Profile Developed proficiency within a range of analytical or operational processes. Completes assignments and facilitates the work of others. May coordinate assignments beyond work area. Proposes...
- ...experienced professional to join our team in the role of Asst Mgr - Processing - Middle Office. Principal responsibilities The role... .... ~ Must be aware of the operational risk scenarios associated with this role and act upon pertinent risk (if any). You’...
- ...initiatives that support training and knowledge needs. As an Associate Developer & Facilitator within the Wealth Management Service &... ...business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our...
- ...and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Manager - Processing - Middle Office Asset Services. The Opportunity The role (Manager) is responsible to support daily production, provide expertise...
- As our Team Lead - Process Quality, you'll lead a team of quality analysts to ensure every customer interaction meets our high standards... ...and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and...
- ...Role Summary The Process Analyst is responsible for analyzing, documenting, and improving end-to-end organizational processes. This role focuses on identifying inefficiencies, conducting root cause analysis, and partnering with cross-functional teams to design...
- ...Monitoring of KPI and SLA of the team and identify areas of opportunities and improvement for best quality of service delivery Keep all process flow, work instruction are up to date and well documented as agreed with the team's regional counterpart. Assess team's daily...
- ...needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the... ...requirements for the current and future solution. Collection Senior Associate The Collection Team Member contacts individuals with...
- ...hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Mgr Processing - Cash Management - MNL. Principal Responsibilities Monitor and coordinate changes that impact the process i.e. system enhancement...
- ...Discover your 100% YOU with MicroSourcing! Position: Claims Processing Analyst Location: Ortigas, Pasig Work setup & shift: Onsite | Day Shift Why join MicroSourcing Youu0027ll have: Competitive Rewards: Enjoy above-market compensation,...
- ...completeness. Coordinates with our translation service for documentation translation projects. Leads projects to improve departmental processes that require cooperation from other functional groups. Troubleshoots existing processes with functional groups. Remains...
- ...Key Requirements: Facilitate training to new hires / associates in compliance with knowledge base requirements as per process specifications Coach and mentor associates to facilitate a smooth transition to the shop floor Review/update training content to validate...
- ...About Us Traditionally, booking an organized tour was a tedious and time-consuming process. Where will I stay What activities will I do What meals am I going to have What operator can I trust TourRadar transforms this experience by making booking multi-day adventures...
- ...realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Assistant Manager Processing – Middle Office . In this role, you will: Take a leading role in supporting the Manager to ensure the team run...
- ...FMCC Local Process Lead – Mono Product Client (MPC) Work environment Financial Markets Client Control (FMCC) is a department within Financial Markets (FM) Business Services (part of ING Wholesale Banking). The department consists of a Centre of Excellence (COE) in...
- ...and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Analyst - Processing. Principal responsibilities Act as a first point of escalation for operational issues within the team and be able to...
- ...Grow Beyond UR Job with URC! Universal Robina Corporation is looking for a Process Engineer ! What are the roles and responsibilities: A. Production Operations Check the production materials according to the production plan; make sure the variety, quantity,...
