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- ...Description Provide excellent customer service support through non-voice channels. Assist customers with inquiries, issues, and product-related questions via email and chat. Collaborate with team members to resolve complex customer issues promptly. Maintain...
- ...assistance via chat in a timely manner. Maintain a positive and professional demeanor while addressing customer issues. Utilize technical skills to troubleshoot product or service-related queries effectively. Document customer interactions and feedback for...
- ...About the job We are looking for Technical Support Engineers to join our Voice Support team. We are seeking candidates with a consistent record of providing outstanding technical support, who have expertise with VOIP/SIP/IP-PBXes, REST APIs, and the development of web...
- ...Type of employment: Full-time Account: Non-voice International Accounts Key... ...communication between customers and internal support to drive timely resolutions. Ensuring... ...provides tailored, omnichannel solutions for Technical Support, Customer Care, E-commerce and...
- ...work at a place where innovation and teamwork come together to support the most exciting missions in the world! At Acquire Intelligence... ...and established policies and procedures. Developing deep technical knowledge and know-how on standard banking operations and procedures...
- ...Description Are you passionate about gaming and customer service Join our Gaming Support Team as a Ticketing Representative! You'll handle player concerns through email, chat, and SMS — no voice calls! Your main goal is to assist gamers with account issues, payment...
- Chat Support Representative Job Description: Respond to customer inquiries via chat in a timely and professional manner. Provide accurate information, troubleshoot issues, and resolve customer concerns. Maintain a positive and helpful tone throughout all interactions...
- ...We are seeking a dynamic and skilled Voice Tech Support Professional to join our team in a fractional capacity. This role requires expertise in technical support, customer interactions via inbound and outbound calls, product demonstrations, and CRM systems . The...
3600 $ per year
...committed to delivering top-notch services and support to our valued clients. As part of our... ...seeking a dedicated and experienced Non-Voice Customer Support Representative to join... ...to customer inquiries and provide technical assistance in a timely and professional...- ...Connecting. Growing together. Primary Responsibilities Provides technical support to the enterprise, third-party vendors, patients, and clients... ...skills with the ability to cross between technical and non-technical audiences ~ Can report onsite Preferred Qualification...
- ...process transformation companies in the world Apply now as a Technical Support Engineer here in Sutherland. Sutherland serves marquee... ...Handle support issues from Nessus customers via web to case, voice, and chat channels. Handle basic product how-to, configuration...
- ...As an IT Service Desk Analyst, you will provide desktop technical support to employees of the enterprise. Solid organizational skills along... ...technical concepts into easy-to-understand language to assist non-technically oriented customers Demonstrate a highly developed...
- B2B Technical Service Agent Job Summary: B2B Agent will be responsible for assisting our... ...essential in delivering exceptional technical support and ensuring customer satisfaction and... ...Ability to explain technical concepts to non-technical users effectively....
- ...responsible for providing world-class customer support for our global customers, utilizing our... ...will be responsible for answering technical support questions via phone, email, and other... ...communicate technical information to non-technical customers Coordinate the resolution...
- Guhring Philippines Inc. Technical Support Job Responsibilities: 1. Analyze customer existing process, CAD data and product design... ...with the ability to provide solutions for both technical and non-technical users. • Adaptability and Willingness to Learn:...
- ...Description Provide exceptional customer service support to clients through various communication channels. Resolve customer inquiries... ...processes and enhance customer satisfaction. Utilize technical skills to assist customers with product-related queries and troubleshooting...
- ...Job Description: Provide Level 1 field support and Remote support for servers (SR650 V3). Ensure proper... ...Communication: Strong ability to communicate complex technical information clearly to both technical and non technical stakeholders. Experience with Lenovo...
- ...Job Description: Provide timely technical assistance for Freshservice-related issues.... ...Freshservice features across IT teams. Support business operations through proactive maintenance... ...clearly to both technical and non-technical stakeholders. Experience with...
- ...networks, computer systems, hardware, and software Provide technical support to customers for the companys software products and application... ...resolved issues. Communicate technical concepts in clear, non-technical language to assist customers in troubleshooting....
- ...powered insights and comprehensive product support. With a global partner ecosystem of over... ...migrations, and swift resolution of technical issues. Their primary focus will be handling... ...and concise manner to both technical and non-technical audiences. Ability to defuse...
- ...ROLE REQUIRES WORKING ONSITE. THE LIVE CHAT SUPPORT TEAM WILL PARTNER WITH A KNOWN NAME IN... ...Keywords Studios. Player Engagement provides technical support, community management, and trust... ...employees. Benefits: Non-taxable Allowances HMO and Life Insurance...
- ...Job Description The ICT Officer is responsible for providing day-to-day technical support and ensuring the smooth, secure, and reliable operation of the companys information and communication technology systems. The role covers user support, systems and account administration...
- We are looking for a Technical Support Representative to help increase troubleshooting capacity, reduce backlog duration, and improve time to resolution for customer impacting issues. This role plays a critical part in delivering timely and effective support to our customers...
- ...Position Summary We are seeking a highly motivated and experienced Technical Support Engineer (Partner Support Engineer) to join our dynamic Global Partner Support team. This position will support our Partners MSP's by providing technical assistance for a wide range...
- ...Role Overview: The Technical Support Specialist supports the day-to-day operations, maintenance, and troubleshooting of the organization's IT systems. The role ensures that servers, networks, and user devices run efficiently and securely, providing timely technical support...
- ...Description Provide excellent customer service through non-voice channels such as email and chat. Respond to customer inquiries and resolve issues efficiently and professionally. Maintain accurate records of customer interactions and transactions. Collaborate...
- ...want to learn, grow, and build a long-term career in a global organization. As a Technician I – Monitoring Service, you will support 24/7 monitoring operations by handling refrigeration and HVAC system alerts. You'll analyze alarms, assist customers, and ensure issues...
- ...responds, via telephone, email, chat or SMS to technical customer service requests, inquiries and... ...client and/or merchant technical support issues relating to point of service (POS)... ...the ability to explain issues clearly to non-technical users Excellent customer service...
- ...characteristics and customer requirements, and effectively communicate the value of BC (back contact) products to clients. # Conduct technical visits and maintain relationships with clients, providing technical presentations and training to both customers and internal...
- ...relevant work experience as an IT/MIS Knowledgeable in Computer systems, computer networks, and IT troubleshooting Can provide technical support and solve problems Effective decision making Responsibilities Monitoring system performance and software components...