...Position Summary
NOC Analyst will provide day-to-day network, application, infrastructure monitoring as well as support escalations. This includes front line support and coordinating with Senior NOC Analysts and other levels. This interaction can range from opening/...
...with at least 2-3 years' experience looking to expand your expertise with networks and IT Support and looking for a long-term career in NOC or in service desk or being a systems engineer
We are seeking a highly skilled SERVICE COORDINATORS for our client, an IT...
...Support Manager. Our ideal candidate will have a professional technical support background or come from similar systems administration, NOC or operations roles. You will become part of our 24/7 shift schedule to ensure around the clock, first-class technical support for...
...tickets and issues to ensure the company is doing all it can for its customers (incident management)
Provide shift reports and ensure NOC is staffed
Take part in root cause analyses and issue debriefing (problem management)
The ideal candidate will have:
~...
...infrastructure field experience with one or more of the following products: Juniper Firewalls, Checkpoint
~2 years’ experience in a NOC analyst/engineer role
~2-4 years’ experience serving in an operations level 2 capacity, engineering experience strongly favored....
...management using established guidelines, procedures, and policies.
Reporting known issues, participates in Network Operations Center (NOC) calls, and is responsible for communicating to internal and external clients regarding outages.
Performs with oversight...