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- ...NOC Lite Foundations: Support recurring processes and playbooks that will help form the foundation of a lightweight, scalable NOC model in the future. Requirements Familiar with Jira, Google Suite, and basic dashboard/reporting tools. Comfortable working...
- ...teammate efficiency and the overall customer experience Represent the new way of support by embracing AI-first, adaptive support models Own and troubleshoot complex technical issues involving APIs, SDKs, webhooks, or integrations using debugging tools, logs, and...