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- ...to the success of a globally expanding industry-leading organization. We are looking for an Experienced Call Center Manager to oversee operations drive performance and ensure client satisfaction in a high-volume environment. To be considered for this role...
- ...About the job: Quality Assurance - Assistant Manager Schedules: shifting schedules either on midshift or nightshift Key Responsibilities: ~ Financial assessments and revenue health. ~ Process Management ~ Ensure adherence to the quality framework...
- ...globally expanding industry-leading organization. The Call Center Sales Manager oversees all aspects of our call center team. As a sales... ...managing a team of supervisors to help develop efficient operations promote sales and customer and services. You will work to...
- ...About the job HRBP Manager (MOA Pasay) Hybrid Work Setup: Hybrid (twice a week) but additional onsite presence is required based... ...employee concerns directly. This is a ground-level operational role and candidates must be comfortable with such tasks....
- ...basis when a sale is made. Were hiring a Senior Outbound Call Center Manager to lead our sales outreach efforts to US-based clients.... ...Build and manage outbound call center operations focused on US markets Develop and refine SOPs for call workflows...
- ...leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later having pioneered an industry. And...
- ...Security Operations Center (SOC) Officer Location: Remote Philippines (overnight shift: 10... ...Reports to: Director of Operations / SOC Management Company Overview A 24/7... ...internal contact for security personnel calls nationwide. Log all call-outs and relevant...
- ...assessments for learning improvement Monitors and evaluates operations, programs, processes, and/or practices for quality and... ...consistent and professional communications skills with supervisor, manager, operations management, peers and trainees/agents Deliberate...
- ...Security Operations Center (SOC) Officer Location: Remote â Philippines (overnight shift: 10... ...Reports to: Director of Operations / SOC Management  Company Overview A 24/7... ...internal contact for security personnel calls nationwide.  Log all call-outs and...
- ...The Retail Banking Operations in INGs largest shared services organization (ING Hubs Philippines... ...delivering processing and contact center services to our banks globally. Our ambition... ...applies Step Up Performance Management (planning coaching evaluation) and has continuous...
- ...of Work. Effectively communicate operations matters to clients, stakeholders and teammates... ...VP – CSG / Director of Operations in managing revenue impacting activities such... ...his/her presence onsite and on conference calls. Will demonstrate the below traits...
- ...About the job: Assistant Manager/Team Leader (Alabang) Onsite Work Setup: 100% Onsite (Alabang) Work Schedule: Graveyard... ...constructive feedback and coaching to improve skill sets. Manage operations and resources: Oversee daily workflows manage project...
- .... Schedule calibration sessions with Operations and leadership team and create a platform... ...information on routine and complex calls. Communicates highly technical information... ...relationships with all levels of management (internally/externally), employees, clients...
- ...MUST READ THIS JOB POST FULLY BEFORE APPLYING We're hiring 20 full-time, high-performing Call Center Agents with excellent English and a strong background in sales, customer service, or appointment setting. This is a remote role for serious, hungry professionals...
- ...is now seeking a visionary leader to spearhead their offshore operations. As they embark on an exciting phase of international expansion... ...global strategy. Job Description As the Operations Manager, you’ll be at the forefront of our client’s international growth...
- ...Get to Know the Team The Regional Operations Center of Excellence (CoE) department. CoE focuses on driving best practices innovation and... .... Get to Know the Role We are looking for an Assistant Manager for our Regional Center of Excellence (COE) for Driver Operations...
- ...deserves the freedom to access move and manage their money wherever life takes them. Since... ...outstanding support to our Business CS operations in Manila and Managua. Your task is to... ...both Manila and Managua Service Delivery Center. As a Remitly Business Team Manager you...
- ...Position Summary : The Call Center Technician provides Tier 1 technical support assisting customers with website access issues browser troubleshooting camera and audio setup and other basic technical problems. This role demands excellent communication skills a strong...
- ...oriented. ~ Flexibility and ability to follow directions; Able to manage multiple tasks effectively; Good analytical and strong decision-... .... Generates volume forecasts for clients inbound contact center and/or processing departments; Maintains and updates forecasting...
- ...Position Description: As a Junior Call Center agent you play a crucial role in our operations. Your primary function is to receive customer calls and deliver exceptional customer service by addressing their queries and concerns. Your role is vital in documenting all...
- ...assessments for learning improvement Monitors and evaluates operations, programs, processes and/or practices for quality and... ...consistent and professional communications skills with supervisor, manager, operations management, peers and trainees/agents Deliberate...
- ...ensure flawless functionality ~ Create comprehensive SOPs and instructional Loom videos for business processes ~ Manage contact databases organize customer information and handle affiliate program setup ~ Upload and organize video content on...
- ...an as-needed basis. Hours of operation are from 8:00 AM - 8:00 PM ET... ...techniques and learn our account management systems while helping improve... ...staff augmentation contact center customer services and IT... ...Services (MFS) OnBrand24 The Sydney Call Center Valor Intelligent...
- ...Job Description Summary Job Overview Oversees supervises and manages the operational aspects of ongoing projects and programs ensuring quality deliverables on time and within budget. Will ensure that all project work is completed in accordance with SOPs policies...
- ...Responsibilities: 1. Leadership & Team Management: Lead mentor and develop a team... ...of all server network storage and data center and optimize cloud infrastructure and services... ...cost-efficiency and performance. 3. Operations & Service Delivery: Ensure the...
- ...DAY TIME LOCAL CALL CENTER CALL CENTER TEAM LEADER JOB DESCRIPTION: Responsible in providing an effective and clear focus and direction for the groups performance. Guides motivates coaches and inspires subordinates to positive performance and development....
- ...First by applying today! What can you expect in a Security Operations Center Analyst role with TaskUs: Think of yourself as someone... ...~ Strong knowledge of SIEM and EDR monitoring incident management ~ Knowledge in Firewall monitoring and incident management...
- ...dedication to supporting People First. What does an Operations Manager do Think of yourself as the leader of your department helping... ...solving operational business issues through innovation. Your tasks center on managing relationships with Teammates and Team Leaders and...
- ...NOC Analysts are responsible for manning major incident bridges alerting management to high visibility issues and raising awareness of inbound issues that may impact R1s ability to deliver service. NOC Analyst required to work in a 24/7 environment and overnight and day...
- ...The Client Operations Manager is responsible for increasing client satisfaction and service by reviewing various service delivery metrics and team processes to drive process improvement changes. As a member of the Cielo client services leadership team the Client Operations...