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- ...Staff4Me is currently seeking an experienced and highly organized Operation Project Manager/Call Center Manager to join our team. As an Operation Project Manager/Call Center Manager, you will be responsible for overseeing the operations and performance of our call center...
- ...upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings. Qualifications: No Experience Required College graduate Good to excellent English communication...
BPOJobOpenings
Cebu Citya month ago - ...Staff4Me is currently seeking an experienced and highly organized Call Center Manager to join our team. As the Call Center Manager, you will be responsible for overseeing the day-to-day operations of our call center, ensuring high-quality customer service delivery. You...
- Job Responsibilities: ● Follow standard operations and procedures. ● Recognize and escalate priority problems in accordance with Client standards. ● Ensure one call resolution prioritizing customer satisfaction. ● Perform basic troubleshooting when necessary. Qualifications...
Meta East Jobs
Cebu Citya month ago - ...: Staff4Me is seeking an experienced and driven Network Operation Center Team Lead to join our team. In this role, you will oversee the... ...Responsibilities: ~ Conduct regular status meetings with the Manager and Supervisor(s) to align on team goals and implement...
- ...Position Title: Ops Manager - Retail (Cebu) | Onsite Account Type: Retail Start... ...At least 4 years of experience as an Operations Manager or Senior Group Leader in any... ...Leadership & Development: Lead and mentor call center supervisors, coach teams on best...
- ...Listen to live, recorded, or side-by-side calls and review customer interactions across... ...metrics and prepare detailed reports for management review. Coaching & Feedback: Deliver actionable feedback and coaching to call center agents based on quality assessments to enhance...
- About the Position: Team Lead Travel Account (Cebu) Work Setup: Onsite Shift Schedule: 24/7 Support Type: Voice Support Account Nature: Travel Industry Educational Qualification: Undergraduate or College Degree Work Experience: ~...
- ...Job Summary : Staff4Me is seeking a skilled Network Operation Center (NOC) professional who is passionate about ensuring the stability... ...service levels and requires a proactive approach to network management. Join us and contribute to our mission of delivering top-...
- ...Job Summary : Staff4Me is looking for a dedicated Network Operation Center (NOC) professional to join our dynamic team. In this role, you will serve as the first line of defense in maintaining the availability and performance of our network infrastructure. You will...
- ...Staff4Me is seeking an enthusiastic and dedicated individual to join our team as a Call Center Agent. In this role, you will be the first point of contact for our customers, ensuring that they receive exceptional service and support. You'll handle a variety of customer...
- Qualifications: At least High School graduate TESDA or vocational graduate is advantage With Experienced in machine operator With basic knowledge in mechanical and electrical processes and controls respectively
FRESH CUTS AGRI-CEBU CORPORATION
Cebu Citymore than 2 months ago - ...• Act as an escalation point for all members of the Network Operations Center (NOC) team as they work to resolve tickets pertaining to... ...potentially at-risk clients. • Coordinate with the Account Management team to ensure Single Digits can maximize renewals, cross...
- ...We are seeking a highly skilled and experienced Operational Manager to oversee and optimize our company's daily operations. The ideal candidate will be responsible for ensuring operational efficiency, implementing effective business strategies, and enhancing overall...
- ...# Team Management - Supervise and manage a team composed ofT1s and T2s including performance evaluations, productivity monitoring, and... ...# Quality Assurance - Conduct regular quality audits for both calls and tickets to ensure adherence to standards and identify areas...
- Position Title: Communications Trainer (Cebu) | Hybrid Work Arrangement: Hybrid (Onsite during training period) in Cebu Start Date: ASAP Account Type: Talent Skilling Support Type: Support Shift Schedule: 12 PM - 9 PM | Fixed weekends off ...
- ...Job Overview: We are seeking a proactive and detail-oriented Brand Operations Manager to oversee and ensure the efficiency of brand-related workflows, ticket resolutions, and client communications. This role involves managing SLAs, coordinating with Brand Managers...
- ...Job Description TASQ needs call center agents ASAP on-site and on shifting schedules in Cebu City. Be ready for a phone prescreening; subsequent interviews are in person after the phone prescreening interview, so applicants must be willing to complete the initial...
- TASQ is looking for on-site customer service agents in Cebu City who are fluent in both Arabic and English. The hiring process begins with a phone screening and an online IQ assessment, followed by two in-person interviews scheduled in the late afternoon or evening...
24000 Php
We are looking for Call Center Representatives to join our growing team! The main role is to handle customer calls, provide assistance, and ensure client satisfaction. Qualification: High School Graduate / SHS / College Level With or without call center experience...StackPH
Cebu City4 days ago25000 Php
Are you thrilled about delivering outstanding customer service? We're hiring a Customer Service Representative to join our team in Cebu- IT Park. The role will focus on the Retail account. Your Key Responsibilities: Provide exceptional service to our retail clients....Metacom BPO
Cebu City13 days ago40000 Php
...company's products and their associated benefits. Through outbound calls and effective communication, you will aim to generate interest... ...abilities, effective prioritization, and efficient time management. -Commitment to adherence to attendance policies and floor rules...BPO Seats
Cebu Citya month ago25000 Php
Effectively manage a team of customer sales associates according to New Era guidelines while meeting or exceeding sales goals Responsibilities... ...Minimum of 2 years’ experience within a contact center environment as a Sales Team Leader Experience in Solar lead generation...BPO Seats
Cebu Citya month ago- Key Responsibilities: Vehicle Scheduling: Managing and coordinating vehicle reservations, ensuring vehicles are available for the... ...all relevant regulations and safety standards related to fleet operations. Budget Management: Managing the motorpool budget,...
JMS Fuel Resources
Cebu Citya month ago - ...Answer calls and assist customers with inquiries, concerns, or technical issues Deliver excellent customer service in every interaction Follow scripts and processes to resolve problems quickly and clearly Record important call details accurately Work with a team to...
25000 Php
...blended process team. The ideal candidate will handle both voice (calls) and non-voice (chat, email, or data entry) tasks to provide... ...individuals. In a BPO (Business Process Outsourcing) environment, managing "cash-up accounts" for Block Inc. would typically involve daily...Lexie Staffing & Business Consulting
Cebu City3 days ago- ...A Call Center Agent is responsible for handling customer interactions through phone, chat, or email. The role involves assisting clients with inquiries, troubleshooting issues, processing requests, and providing accurate information in a courteous and efficient manner....
- About the Position: Top Sales Performers: High Base Salary and Uncapped Commissions (Cebu) Work Arrangement: Onsite in Cebu City Shift: Flexible schedule with no fixed hours Benefits: ~ Upon regularization: ~10 vacation days (VL), 10 sick days ...
18000 Php
Exciting Opportunity in Cebu- IT Park! Are you passionate about delivering top-notch customer service? Join our dynamic team as a Customer Service Representative and make a difference in the BPO industry! What You’ll Do: *Assist customers with inquiries and provide...Metacom BPO
Cebu City14 days ago- Position Overview: · We are seeking a dynamic Trainer/Coach to lead the development and continuous improvement of our Cebu-based call center team. This role serves as the primary resource for onboarding, training, coaching, and real-time support to ensure exceptional...
QUESS PHILIPPINES CORPORATION
Cebu Citya month ago
