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- Offer precise details regarding products, services, order progress, shipping, returns, and refunds. Keep track of orders and proactively update customers on any delays or concerns. Stay informed about platform updates, new features, and best practices to deliver knowledgeable...
BPO Telesys Hiring Hub
Pasay4 days ago - Diagnose, troubleshoot, and resolve customer concerns promptly while maintaining efficiency. When necessary, escalate complex issues to the appropriate department, ensuring a positive customer experience. Recognize opportunities to retain customers by presenting alternative...
Telesys Hiring Hub PH
Pasaymore than 2 months ago 28000 Php
Deliver precise details regarding travel products, policies, and procedures. Handle and resolve customer concerns, travel interruptions, and any issues that may occur during booking or travel. Stay informed about booking systems, travel regulations, and industry developments...BPO Telesys Hiring Hub
Pasaymore than 2 months ago- Respond to customer calls, emails, and chats for technical support. Diagnose and resolve hardware, software, and network issues. Inform customers about product features and limitations. Share knowledge to enhance team performance and customer experience. Adhere to company...
BPO Telesys Hub
Pasaymore than 2 months ago - We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE. Job Responsibilities: • Oversee and track accounts to ensure logistics operations align with customer needs...
Telesys BPO Hiring Solutions
Pasaymore than 2 months ago 28000 Php
Ensure precise and transparent communication about healthcare services, insurance coverage, billing, and appointment scheduling. Promptly and effectively address customer concerns, including billing issues, insurance claims, and service-related complaints. Accurately ...BPO Telesys Hub
Pasaymore than 2 months ago- Handle and oversee customer inquiries, such as refunds, adjustments, and follow-ups. Verify, store, and retrieve necessary documents as required. Ensure the accuracy and quality of completed tasks to uphold standards. Recognize opportunities for process improvement and...
BPO Telesys Solutions Hub
Pasaymore than 2 months ago 28000 Php
...and general financial details. Handle account modifications, including updating personal information, closing accounts, and setting up new ones. Help customers comprehend the terms and conditions of financial products and services. Forward complex or unresolved concerns...BPO Telesys Hub
Pasaymore than 2 months ago- ...issues by offering precise and helpful information. Keep thorough records of customer interactions, including call logs and any follow-up actions. Follow all company policies, procedures, and regulatory guidelines. Ensure all customer interactions align with company...
BPO Telesys Hub
Pasaymore than 2 months ago - Help customers with the claims process, including submitting claims and giving updates on their status. Clarify billing procedures, payment methods, and policy renewal details for customers. Make sure all customer interactions follow industry regulations and company guidelines...
PH Telesys Solutions BPO
Pasaymore than 2 months ago - ...center. This position strictly handles inbound calls, including up until the time the guest sails. Agent is responsible for selling... ...Process. ~ Communicate and interact effectively with decision makers, at all levels internally and externally. ~ Maximize all...
- ...Consumer and/or Retail), Account- and Product-Management Keep up to date with products and all relevant market information and developments... ...Analysis to support walk-away decision Support decision makers with final rounds Support Continuous Improvement Processes :...
- ...trainings related to the business KPIs and provides constant follow up thereafter Evaluate skill sets and knowledge of the... ...improvement plans Communicate and interact effectively with decision makers, at all levels internally and externally Adhere to all company...
- ...solutions. Sales Execution: Identify opportunities, engage decision-makers, overcome objections, deliver compelling presentations, and... ...: Willingness to travel extensively across Southeast Asia (up to 50%). REQUIREMENTS Education & Certifications Bachelor...
- ...media to build a robust sales pipeline Identify key decision-makers and develop strategies to engage them effectively Qualify... ...clients Maintain detailed records of interactions, follow-ups, and results in our CRM system Collaborate with the marketing...
- ...bank, hotel, etc.) ~ Strong track record in operations management, process improvement, and staff development ~ Confident decision-maker with excellent communication and execution skills ~ Agile, systems-thinker who thrives in solving day-to-day operational...
- ...understanding of related disciplines. Will most often be a driving force behind the development of new solutions for programs, complex projects, processes or activities. Serves as final decision/opinion maker in the area, coaches, mentors and trains others around expertise...
- ...Embrace and implement new methodologies on an ongoing basis as the business scales within the organization Influence decision makers at staff, senior and executive management levels within Client and Visa organizations through a combination of negotiation and consultative...
- DIRECTLY REPORTS TO: Senior Product Manager ROLE OVERVIEW We’re looking for a Product Manager who can own a product area end-to-end, driving clarity from problem to delivery, and ensuring that what gets built actually creates value. This role is ideal for someone...
- ...Practical experience with ERP systems; SAP and SAP-BI skills required. Experience in S/4 Hana Working experience in shared services set-up or with other cultures is required. Shows flexibility towards work shift schedule, depending on the region catered to...
Vestas
Pasay2 days ago - ...information regarding Royal Caribbean products, services and promotions. Quotes prices and availability including cross-selling and up-selling. Secures bookings. Services existing bookings including making changes to reservations, accepting and recording payments and...
- ...preparation of various reports related to the operational performance for all contact centers. When needed, this role will also provide back up support for Operations Admin Coordinator in tracking and reporting employee attendance for the RCCL contact centers. 5. CUSTOMER...
- ...proactively identify and resolve operational compliance queries. Complete Compliance administration (such as keeping client records up to date) as required. Assist with the review of current processes and suggest improvements to the processes as well as systems...
- ...Reconcile vendor statements, investigate discrepancies, and resolve payment disputes promptly. • Monitor AP aging reports and follow up on outstanding balances • Assist with month-end close activities • Collaborate cross-functionally with procurement, finance,...
- ...Responsibilities PO creation as per SAP-MRP signals Negotiate delivery expedites with critical suppliers Come up with a customized strategy to deal with delivery complexities Update the Order confirmation in SAP as per the confirmation received...
Vestas
Pasay13 days ago - ...backlog based on business value and stakeholder input. (Accountable / Execute) Support sprint planning, backlog grooming, daily stand-ups, sprint demos, and retrospectives to enable predictable delivery. (Execute / Informed) Gather, document, and analyze requirements...
- ...reporting of surveys, polls, and feedback forms. Consolidate survey results, generate insights, and prepare summary reports. Follow up to ensure timely employee participation in surveys. Assist in planning and coordinating engagement activities, events, and culture...
- ...administrative assistance in making calls, sending emails and text blast to candidates for interview scheduling and CTRAC creation follow up. Assist in securing candidate interest on role re-profiling Conducts call outs to invite candidates for targeted roles who were...
- ...Strong knowledge of E-Commerce and web merchandising methods. Steering knowledge of online marketing tools and an ability to follow up and analyse online sales (source codes, campaign codes, basket analysis, AOV, etc.) and their reporting formats. Sound knowledge...
- ...& Issue Resolution ~ Maintain accurate customer records with a high level of diligence and detail. ~ Provide proactive follow-ups and anticipate guest needs to maximise satisfaction and loyalty. Team & Process Contribution ~ Participate in ad hoc tasks, initiatives...
