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- ...Provide basic troubleshooting or coordination with IT for tech issues. Onboarding - Coordination with IT to get all the logins set up for the new hires. Ensures that the information in the HR CRM is all set up properly. - Conducts introductory sessions with...Remote job
- ...support for key clients Triage issues to Support/Engineering when needed Monitor error logs and vendor portals Ensure consistent login and usage in intelligence/robot portals Track customer pain points and recurring issues Operations and Coordination Manage...Remote job
- ...authorizations, refunds, and related updates. ~ Address and resolve product satisfaction issues efficiently. ~ Assist customers with account login issues, payment queries, and subscription management. ~ Manage gift card enquiries and application to orders. ~ Manage wholesale...Remote job
- ...detail-oriented compliance with WFH data privacy and security standards (ISO, PCI), actively verifying secure workspace setups and login protocols for a sensitive D2C operation. Tool & Systems Expertise: Expertly utilize remote tools (Scorebuddy, CRM, etc.) to conduct...Remote job