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- ...Overview of the role: Responsible for updating Knowledge Articles as required for support of the Service Desk. The Knowledge Support Specialist is part of the Service Desk support group reporting to the Support Group Manager. A key participant in the onboarding of new...
- Responsible for developing and maintaining the organization's knowledge management strategy to ensure that critical information, best practices, and learnings are effectively captured, organized, and shared across teams in the organization such as (but not limited to) IT...
- ...and Harvard alumni Grow With Us We are looking for a Knowledge Management Specialist to help improve how we create, organize,... ...products evolve. You'll work closely with Support, Product, and Engineering to ensure customers can quickly find answers and internal...
- ...What Success Looks Like In This Role Creating and maintaining knowledge articles and repositories. Promoting knowledge sharing across teams. Ensuring knowledge base accuracy and usability. Driving adoption of knowledge management tools. Analyzing usage trends...
- ...business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence. T he CJ Knowledge Specialist is a strategic, hands-on owner for our Customer Journey knowledge ecosystem. You will design and run the knowledge program...
- Make a difference. Be happy. Grow your career. The Role The Knowledge Manager is responsible for owning, developing, maintaining, and improving the knowledge management (KM) framework. This role ensures that knowledge is effectively captured, stored, and shared across...
- ...Knowledge Management Lead (Up to ₱60K | Onsite | FREE AI Certification) Cebu City | Onsite (IT Park) | Day Shift (5AM-2PM **Overlapping with night shift team members) Role Snapshot (Before You Apply) Onsite setup based in Cebu City Early day shift to support overlap...
- ...sustainable development in the Asia-Pacific region. Organizational Setting and Reporting Relationship The position of Associate Knowledge Management Officer is assigned to the Office of the Principal Director (DCOD) within the Department of Communications and...
- ...intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence. We are looking for a knowledgeable representative, who will streamline the knowledge across Ops and Services to provide a flawless experience to our customers,...
- ...authoring or editing in a technical environment Experience in a customer success focused environment. Familiarity with content and knowledge management systems such as PEGA, Confluence and Salesforce Strong project management, organizational, analytical, and decision-...
- ...Work Arrangement / Work Shift: Remote set-up / 6AM to 3PM Manila time Role Overview: The Training – Knowledge Management Specialist is responsible for developing, maintaining, and continuously improving high-quality training and knowledge resources for our customers...
- ...is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We... ...description: The primary purpose of this role is to drive the data & knowledge culture transformation across the organization, delivered...
- ...to a new industry, join our team as we help shape a brighter way forward. Overview of the role: Responsible for updating Knowledge Articles as required for support of the Service Desk. The Knowledge Support Specialist is part of the Service Desk support group...
- ...Welcome to Crescendo. Welcome to whats next. The Role The Knowledge Management Specialist II ensures Crescendos AI systems have... ...requires strong problem-solving and coordination with AI Engineers (AIDEs) Launch Success Managers (LSMs) Project Managers and Operations...
- ...Coordinate with stakeholders to understand and implement business requirements Propose and implement improvements to existing knowledge management processes Support the KM Manager in maintaining and enhancing knowledge resources Train and guide entry-level team...
- ...and first month of go live) Employment Type ( Project based or Probationary) Project-based (6 months) Job Title: Customer Knowledge Specialist Qualification: Completed at least 2 years in college of any course Willing to work in paranaque on a hybrid...
- ...located in United States, Manila, Netherlands, Germany, Romania, Guatemala, and Jamaica. Accountable for product support and aligning Knowledge Management tools to meet global contact center objectives for all markets ie, United States, Australia, New Zealand, United...
- ...Collaborate with stakeholders to gather analyze and document their existing processes. Develop and maintain a comprehensive knowledge base ensuring accuracy clarity and user-friendliness. Implement and manage a content management system (CMS) to organize and categorize...
- The Knowledge Manager is the overall in – charge of the Functional Group's Knowledge – related activities and initiatives – from design, implementation and evaluation; working closely with the COO Academy Lead and business leads. This role will cover Implicit Knowledge...
- ...to Crescendo. Welcome to what’s next. The Role The Knowledge Management Specialist II ensures Crescendo’s AI systems have... ...position requires strong problem-solving and coordination with AI Engineers (AIDEs), Launch Success Managers (LSMs), Project Managers, and...
- ...What success looks like in this role: Creating and maintaining knowledge articles and repositories. Promoting knowledge sharing across teams. Ensuring knowledge base accuracy and usability. Driving adoption of knowledge management tools. Analyzing usage...
- ...processes and documentation quality Collaborate with operations and cross-functional teams to capture process changes Maintain knowledge repositories and ensure version control and documentation standards Requirements: ~ Bachelor's Degree ~ Good attention to...
- ...development and its the technical expertise and the depth of knowledge of our people that sets us apart. Here are the key things you... ...Firstly you will share our genuine passion for re-imagining engineering and be someone who actively pursues continuous learning to help...
- ...Trainer who will create and facilitate training materials with a focus on equipping the organization with fundamental skills and knowledge. If you are a Trainer looking for a global career do not miss this opportunity! As a Trainer you will set the path to success...
- ...play a key role in developing regulatory strategies, inspection compliance, FDA correspondence and registration of our products. Knowledgeable in FDA rules and policies, strong written and oral communication, organization skills and good attention to details are required...
- ...grow and help us stay ahead in a dynamic industry. Be part of a company that values your ideas and invests in your success. As a Knowledge Content Manager Associate in our Commercial & Investment Bank team you will manage and enhance our content database to support...
- ...the system Responsible for the governance & maintenance of knowledge assets ensuring clear consistent & unambiguous KM repository... ...throughout the project lifecycle from advisory planning design and engineering to program and construction management. AECOM is a Fortune 500...
- ...Shift (US /GlobalClient) FRENCH Bilingual Is Required. Job Overview: You would responsible for the ongoing governance of a knowledge base, including its overall health and best practices. He/She should encourage correct and widespread usage of the IKB (Internal Knowledge...
- ...Role Overview The Director – Strategy, Governance, Quality, Knowledge, and Learning is a senior leadership role responsible for defining and executing an integrated enterprise strategy that aligns IT Service Management (ITSM), Knowledge Management (KCS), Learning &...
- ...are valued. Your voice matters, your growth is prioritized, and your success is celebrated. Position Summary The AskHR and Knowledge Management (KM) Coordinator II performs a variety of day-to-day Tier1 and knowledgebase-dependent case management functions acting...