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- ...EMPATHY WHAT IS YOUR ROLE As Senior Director of Customer Support, you will lead the strategic transformation of Boldr’s... ...CX Transformation & Innovation ● Serve as partner to the Implementations teams in maintaining operational excellence of AI tools and...
- ...OPERATIONAL EXCELLENCE At the heart of great partnerships, we’ll always find EMPATHY WHAT IS YOUR ROLE As a Technical Support Specialist, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the client...
- ...EMPATHY WHAT IS YOUR ROLE As the Director, CX Practice & Support Ops, you will play a pivotal role in transforming Boldr’s... ...training consistency across delivery team members. Design and implement scalable training and development initiatives, as well as “...
- ...responsibilities for providing hands-on technical troubleshooting, feature explanation, and best practice guidance for our product. The Technical Support Advocate’s work environment is focused on providing support to customers, partners and colleagues both in a fast-paced environment....
- Qualifications: - At least 1 year of experience in Hardware and Software troubleshooting - Required Skills: Virtual Machine, Imaging, HW/SW Troubleshooting - Knowledge of IOS and Android OS Requirements: - College graduates or Fresh graduates are welcome to apply...
- ...administration processes and activities, and ensures proper implementation of human resources and administration policies and procedures... ...Development Attendance-related approvals Regular coaching & support Appraisal process ~ Performs other job-related...
- ...with the client’s key contacts, unique requirements, and operating processes Implement policies related to the Client’s products. Contribute to the ongoing development of customer support and success processes. Demonstrate mastery of the company and Client’s offerings...
- ...manage: A team size of at least 50 pilots A group of Support Team Leads and Team Captains The day-to-day operations of... ...-time performance metrics, identify deviations from plans, and implement necessary adjustments to ensure service level targets are met....
- ...accounting, consolidation, reporting, and analytics required to support Company operations. Manage and mentor the offshore... ...resolution Ensure compliance with US GAAP (IFRS) and identify and implement applicable new US GAAP (IFRS) Provide supporting...
- ...The Training and Quality Lead is responsible for developing, implementing, and evaluating training programs to enhance employee skills and... ...Leadership and Collaboration: Provide guidance and support to trainers or subject matter experts involved in training delivery...
- ...Amenable to work on rotating shifts YOU HAVE… ~6 months to 1 year of customer service experience (email and chat support; experience in other channels is a plus!) ~ Basic knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs...
- ...great partnerships we’ll always find EMPATHY WHAT IS YOUR ROLE As a Compliance Specialist , you will be responsible for supporting the compliance team in ensuring adherence to federal, state, and local regulations governing affordable housing programs. You...
- ...WHAT IS YOUR ROLE As a Compensation Analyst you will support the effective execution of our global compensation programs. As part of the Total Rewards team you will focus on maintaining and optimizing our established compensation structures and processes. You...
- ...during month end close Other job-related activities as requested may include, but are not limited to the following: Provide support during tax filings and year-end audits Provide support for ad-hoc projects on an add need basis ~ Support the creation...
- ...processes to maintain production efficiency. Technical Assistance: Supporting engineers and technical teams with documentation, coordination... ...-Solving: The ability to identify issues, analyze them, and implement effective solutions. Attention to Detail: Meticulousness in...
- ...bachelor’s degree in any field you’re passionate about! ~3 years of customer service experience (may it be email, phone, or chat support). ~ Previous experience supporting SaaS products. ~ Basic knowledge of cloud-based applications (Google Drive, Google...
- ...find EMPATHY WHAT IS YOUR ROLE We are looking for a highly analytical and detail-oriented Asset Management Analyst to support our asset management team with critical reporting and financial monitoring. This role is responsible for maintaining key...
- ...opportunity. At the same time, you’ll design and deliver scalable customer programs, leveraging automation, segmentation, and insights to support long-term retention and growth. WHY DO WE WANT YOU We are currently looking for impact-driven individuals who are passionate...
- ...and effectively. ● Communicate results/suggestions/solutions to any concerns to other departments and management. ● Develop and implement quality controls and departmental standards to ensure quality standards, organizational expectations, and regulatory compliance....
- ...and landing pages for search engine marketing. Performs ongoing keyword discovery, expansion, and optimization. Researches and implements search engine optimization recommendations. Researches and analyzes competitor advertising links. Works with the Web development...
- - Develop project objectives and implementation plans based on technical drawings, client requirements, and project specifications. - Supervise installation activities including equipment assembly, structural platform installation, ducting, piping, and utility systems...
- ...effectively. ● Communicate results/suggestions/solutions to any Data Analytic concerns to other departments and management. ● Develop and implement quality controls and departmental standards to ensure quality standards, organizational expectations, and regulatory compliance....
- * Provides financial, administrative, and clerical support to the organization. * Completes payments and controls expenses by receiving payments, plus processing, verifying, and reconciling invoices. RESPONSIBILITIES: ● Completes payments and controls expenses by...
- ...Maintain detailed records of maintenance, repairs, and service activities, often using digital systems or paper logs. Customer Support: Provide technical support, explain issues to customers, and educate them on proper usage and maintenance of equipment. Key Skills...
- RESPONSIBILITIES: ● Responsible for the documentation and processing of orders in the US warehouse and monitoring their status. ● Liaises with Customer Service and other departments to resolve order concerns. ● Performs projects such as pre-processing, purchasing shipping...
- ● Advanced knowledge of MS Excel formulas, functions, and shortcuts is an advantage ● Good at data entry and data analysis ● At least 1 year of experience in analyzing data or generating reports using MS Excel ● Confident in speaking American English and good at writing...
- ...financial controls, safeguarding of assets, and proper documentation. Validate the accuracy of accounting records, reports, and supporting documents. Investigate discrepancies, variances, shortages, or irregularities, and prepare findings with supporting evidence. Evaluate...
- ...spreadsheets. ● Helps maintain excellent metrics on Amazon and other marketplaces. ● Handles special projects assigned by the Manager. ● Supports the Customer Service Manager and acts as the point of contact in the absence of the Manager or when needed. ESSENTIAL...
- DUTIES AND RESPONSIBILITIES OF MACHINE TECHNICIAN: • Support on daily maintenance activity of electro mechanical staff if needed. • Support operations activity on dispatch and production. • Maintain cleanliness and orderliness of maintenance item such as tools, spare...
- ...industry, there’s a place for you here. What Makes Alorica Different? We welcome newbies. No experience? No problem. Friendly, supportive culture. We’re known for guiding new hires until they succeed. Massive career opportunities. This is not a dead-end job — we...