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- ...leadership. We are committed to building scalable systems that support both our business goals and our team’s growth. As part of our... ...continued expansion, we are seeking a highly skilled EOS & Leadership Implementer to guide our leadership team and help strengthen our...
- ...Service Desk analysts and Supervisors handling Level 1 and Level 2 support Set clear performance goals through balance scorecard,... ...quantifiable outputs Process & Quality Management Develop, implement, and optimize ITIL-based processes (incident, request fulfillment...
- ...Perform level 1 support for End Users, as applicable depending on the type of contact, serving as the initial point of contact for incidents and service requests. This is voice, email and chat Document incident and service requests in Client's ticket management system...
- ...CRM & Administrative Support Specialist About the Role Were looking for a detail-driven, tech-curious professional to help maintain and improve our client systems across CRM implementations and ongoing administrative operations. Youll work closely with the Project...
- ...problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with...
- ...Tech issues come and gobut great support sticks. Join Smartsourcing - a Five-Time Best Company to Work For! At Smartsourcing... ...to our clients network in all facets of IT including software implementations, integrations, software, and service-related problems. Some...
- ...Job Overview: The Legal Support role provides assistance to the Legal Department in managing contracts, conducting research, and handling various legal and administrative matters. The position requires excellent attention to detail, organizational skills, and the ability...
- ...Provide first-level support for desktops, laptops and peripherals (keyboard, mouse, headset, etc.). Troubleshoot hardware and software issues, including OS, network connectivity, and basic application errors. Assist in setting up new user...
- ...Description We are seeking a highly skilled Technical Support Representative with 2-5 years of experience to provide technical assistance to our customers. The successful candidate will have a proven track record of delivering outstanding customer service and resolving...
- ...phase into other service-based businesses. Role Description: We are looking for a dedicated and customer-focused Technical Support - Level 1 & 2 Specialist to join our team. As a support specialist, you will serve as the first point of contact for customers seeking...
- ...Overall Job Purpose To lead and empower the English Support team in delivering outstanding customer experiences through proactive action, communication, and continuous improvement. The Team Leader ensures daily operations run smoothly across all channels, reacts fast...
- ...us is mutual respect, personal appreciation, and creating a workplace where motivation and collaboration thrive. We believe in supporting your personal and professional growth, recognising you as both an individual and a valued team member. We want to continue to...
- ...Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Senior Technical Support Representative working onsite in Cebu , you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken...
- ...Summary: The Campaign Support Associate supports the day shift accounts daily operations. Success in this role means you will need to be flexible and motivated to further develop your career as you will be learning different processes and be involved with different...
- Aboitiz Foods is an integrated regional food and agribusiness company dedicated to creating a high-performance culture anchored on our time-honored values of Integrity, Teamwork, Innovation, and Responsibility. Through the collective strengths of our subsidiaries,...
- Hiring for CSR Executive/Associate (ASAP joiners) Hiring process: Virtual interview Work Mode: Work on Site in Cebu City Shift: Night shift Experience: 0–3 Year (Freshers Welcome) Salary: Up to 22k Based on Experience Key Responsibilities Handle inbound and outbound...
- ...Job Description Actively listen to customers to understand their issues or concerns Provide daily technical support services for information technology and cable services establishments Receive customer calls to provide step-by-step guidelines for the...
- Position Summary: As a Technical Support Representative, you will be responsible for providing technical support to customers while... ...-Utilize logs and monitoring tools to identify root causes and implement long-term fixes. SQL Database Support: -Monitor and...
Helpware
Cebu City20 days ago - ...to offer exciting work opportunities and foster a culture that everyone can meaningfully contribute to. Join us as a: Customer Support Representative As a Customer Support you play a key role in ensuring the users receive the assistance they need to effectively...
- ...multiple applications at the same time Based in the Philippines Job Terms & Conditions Work Setup: Remote, reporting to Community Support Team Lead and/or VP for Operations / CEO Payment: starting offer up to 28k ; payment increase to 30k on third month Work Hours:...
- ...sales plans to meet or exceed sales targets. Provide guidance and support to junior sales agents to enhance team performance. Track... ...sales performance metrics, provide insights for improvement, and implement best practices to achieve optimal results. Work closely with...
- ...Position Overview: As a Sales Support Associate, you will play a crucial role in driving the growth of our business through strategic prospecting and client acquisition. Work Schedule and Arrangement: 9:00 PM- 6:00 AM, Onsite Office Location : 8th floor Skyrise...
- ...outsourcing company offers services in all facets of business solutions, CRM, and supply chain management. Position: Chat and Email Support Company Industry: BPO/IT Company Work Location: Cebu IT Park Work Schedule: Weekends Off (Start of shift is 5PM) Salary:...
- ...us is mutual respect, personal appreciation, and creating a workplace where motivation and collaboration thrive. We believe in supporting your personal and professional growth, recognising you as both an individual and a valued team member. We want to continue to grow...
- ...As a Training and Support Specialist, responsible for leading new hire training programs and enabling operational excellence through... ...role requires close collaboration with cross-functional teams to implement continuous improvement initiatives that enhance team productivity...
- Position Summary: The Back-Office Support is responsible for assisting in processing and maintaining payment-related transactions and documentation. This role ensures the accuracy and timeliness of financial activities and supports the overall operational efficiency...
Helpware
Cebu City21 days ago - ...Key Responsibilities Serve as an escalation point for Level 1 helpesk and provide advanced troubleshooting. Support client infrastructure including Windows desktops, laptops, servers, and mobile devices . Manage issues related to Active Directory, DNS/DHCP...Remote job
- ...Your potential has a place here with TTEC's award-winning employment experience. As a Technical Support Representative working onsite in Cebu, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company...
- Location: IT Park, Cebu City (Onsite) Why Join Us? ✓ ₱120 Fare Reimbursement (passed or failed interview) ✓ Newbies Welcome! Compensation and Benefits • Basic Salary: Up to ₱23,000 plus (depending on BPO experience) • ₱2,000 Non-taxable Monthly Allowance • 20% Night...
- ...and delivering an exceptional user experience. Overview: Were looking for a Customer Service Associate to join a dynamic support team for a US-based Daily Fantasy Sports platform. The role involves providing top-notch assistance to users through live chat and...Remote job
