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- ...We are looking for one Implementation Specialist to join our Project Team! Job Summary: # Understanding Client’s Business Processes... ...with business processes. # Training: Provide training and support to end-users to ensure effective use of the software. # Documentation...
- ...commitment to ethical behavior. • Prior experience as a technical support is an advantage. • Superior understanding of computer... ...technical support, including troubleshooting and product implementation. Market Research: Stay updated on industry trends, competitor...
- ...workflow efficiency) is an advantage. Job Description Support the Account Business Supervisor in administration, operations... ...strategies and plans to optimize customer sales Assist in sales implementation, presentations, and demonstrations Supervise and source...
- ...Desktop Support Engineer Account: Support Location: Cebu City Work Setup: Onsite Schedule: Shifting Salary: Up to PHP... ...and firewall systems Perform root cause analysis and implement permanent fixes Escalate complex issues to higher-level support...
- ...An IT Specialist manages, supports, and maintains an organization’s technology infrastructure. This includes computer systems, networks... ...databases and servers Assist in the development and implementation of IT policies and procedures Knowledge of networking, hardware...
26000 - 31000 Php
...organizations with the tools they need to thrive in the digital landscape and grow their brand effectively Position: WordPress Support Representative Company Industry: Creative Industry Work Location: Cebu City Work Schedule: Night Shift Salary: Php 26,000...- 22K Basic Pay + FREE HMO Upon Start Date Onsite (IT Park, Cebu City) for 6 months before WFH A day in the life of a Customer Service Representative includes . . . Performing detailed research into production problems at all stages of book publishing process and...
- ...A non-voice BPO job description focuses on back-office support, data processing, and text-based customer assistance via email, live chat, or social media rather than phone calls. Daily tasks include resolving account issues, updating digital databases, and meeting strict...
- ...DUTIES AND RESPONSIBILITIES: • The Sales Support reports to the Area Sales Manager and to the National Sales Manager. • As Sales Support, they are tasked to effectively promote the product portfolio and to be able to manage the accounts by handling and coordination...
- ...We are looking for a Senior Support Engineer (IT Support) to provide expert technical support and ensure smooth IT operations across... ...servers, networks, and application issues. Assist in the implementation of IT projects and upgrades. Provide guidance and...
- ...Description Provide technical support to customers using web hosting services. Assist clients with issues related to domain management and website setup. Diagnose and troubleshoot various technical problems related to servers and hosting accounts. Ensure customer...
- ...contact details, service selections, and special instructions Deliver exceptional customer service through proactive and responsive support tailored to each author's needs Build and maintain positive, professional relationships with authors throughout their publishing...
- ...About the role: Department: Support Location: Corporate office What you'll be doing: Lead scheduling, workload distribution, and queue assignment to maintain service continuity. Provide high-level technical explanations, workarounds, and resolution timelines...
- ...Tech Support (Domestic ) will do the following: ~ Provide technical support to internal and external customers for Capital Equipment, including IVP, Cortrak, and Game Ready systems. ~ Log into the Game Ready Tech Support phone queue daily and deliver live support...
- ...Service Representatives and enjoy a competitive salary, performance incentives, benefits, paid training, continuous coaching, and a supportive people-first work environment with long-term career growth. Our offices are conveniently located in Metro Manila and easily...
- ...operates in Cebu providing Japanese quality of IT service making it as the fastest growing IT firm Position: Japanese Helpdesk Support Company Industry: IT Company Work Location: Cebu City Salary: Php 40,000 - Php 70,000 Work Schedule: Dayshift Work...
- ...Description Provide first-line technical support to end-users for hardware and software issues. Troubleshoot and resolve technical problems related to computers, networks, and peripherals. Document and track support requests in the ticketing system. Assist...
- Description Act as the first point of contact for customers seeking assistance with products and services. Respond to customer inquiries via phone, email, and chat in a timely manner. Document and track customer interactions and issues in the system. Provide...
- ...transformation needs. They have various partners and have over 200,000 employees worldwide. Position: Spanish Customer Help Desk Support Company Industry: IT/BPO Company Work Location: Cebu City Salary: Php 60,000 - Php 80,000 gross Work Schedule: Shifting...
- ...operations for 15 years, employing over 400 employees. Who we’re looking for Enthusiastic people with a passion for troubleshooting, support, technology, and sales – who want to help creators, local businesses, organizations find more success online. TECHNICAL SUPPORT...
- ...Key Responsibilities User Support & Troubleshooting Serve as the first point of contact for all IT-related inquiries via chat, email, ticketing system, or phone. Troubleshoot and resolve basic technical issues including: Password resets and account lockouts Email...
- ~ Technical Support Representative will be responsible for taking customer phone calls and responding to customer emails. ~ This position will entail solving technical problems and providing the best possible customer service at the same time. ~ Answer customer phone...
- ...Bilingual role is responsible for providing language and technical support in a Service Desk or project environment. The role involves... ...meetings with counterparts, clients, and vendors. • Initiate and implement Quality Assurance and process improvement activities • Assist...
- ...Provide technical support to end-users via phone, email, and in-person. Troubleshoot hardware and software issues, ensuring prompt resolution. Maintain and update IT documentation and user manuals. Assist in network and system maintenance, including installation...
28000 Php
...team as a Customer Service Representative for a Telecommunications account, where you will assist customers by providing excellent support, resolving concerns, and ensuring customer satisfaction through calls, chats, or emails. Salary Offer: Up to ₱28,000 Monthly...- ...proposals, service agreements, and customer accreditation requirements. Follow up on pending quotations and customer requirements to support business development activities. Maintain and update customer records, sales reports, and databases. Assist in resolving...
- ...LOCATION: IT PARK, LAHUG, CEBU CITY (WORK ONSITE) Start your career or take it to the next level with a dynamic customer support team! We are looking for motivated Customer Service Representatives who are passionate about delivering excellent service and creating positive...
- ...IT Support Staff provide technical assistance and support to ensure the efficient operation of an organization’s IT systems. This role involves troubleshooting hardware and software issues, maintaining systems, and assisting end-users with technology-related needs. IT...
- 1 Ticketing Support Specialist will do the following: Monitor and respond to incoming support tickets in a timely manner. Use pre-approved response templates to resolve common issues quickly and consistently. Accurately identify tickets that require additional...
- ...Company Description AGSI was incorporated in April 2016. We are committed to supporting the goals of Arch divisions through exceptional service delivery. We pride ourselves on maintaining flexibility and responsiveness to adapt to business unit and industry demands...