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- Respond to customer questions, concerns, and complaints promptly and professionally. Help customers with order placement, returns, and exchanges. Forward complex issues to the relevant departments when needed. Provide product recommendations tailored to customers' needs...
- ...Associate Customer Experience Specialist (Japanese-English Bilingual) Are you passionate about... ..., and email. You’ll deliver empathetic, high-quality service while navigating multiple... ...needs and provide tailored solutions—no scripts, just smart problem-solving. Multitasking...
- ...benefits that truly make a difference. What Makes Us Different: • Supportive Culture: We're a family here! • Easy Phone Interview: No need to travel! • Top-Tier Benefits: HMO with 2 free beneficiaries from day one. • Career Growth: We invest in our employees'...
- ...File and convert survey results to PDF, and update key fields in HubSpot. Prepare early-stage materials so Discovery sessions are high leverage. Primary tools: HubSpot, SharePoint, Canva, Excel 3. Research & Pre-Call Preparation (Qualification → Discovery)...
- ...engineering design capability in civil, road and drainage works. Proficient in AutoCAD, and basic knowledge or experience with 12D. Australian experience highly desired. Benefits Why You’ll Love Working Here HMO, Dental, and Life Insurance for you and one...
- ...improvements to processes or services based on customer feedback. Qualifications: High school diploma or equivalent; associate’s or bachelor’s degree preferred. Previous experience in customer service, call center, or related field is an asset. Excellent...
- Ensure precise and transparent communication about healthcare services, insurance coverage, billing, and appointment scheduling. Promptly and effectively address customer concerns, including billing issues, insurance claims, and service-related complaints. Accurately ...
- ...identify, troubleshoot, and resolve customer concerns. Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction. Recognize opportunities to retain customers by presenting alternative solutions, special offers, or...
- Handle and oversee customer inquiries, such as refunds, adjustments, and follow-ups. Verify, store, and retrieve necessary documents as required. Ensure the accuracy and quality of completed tasks to uphold standards. Recognize opportunities for process improvement and...
- ...Diagnose, address, and resolve customer concerns using available tools and resources. Report recurring issues and recommend enhancements to improve the customer experience. Adhere to regulatory guidelines, industry standards, and best practices in call center operations.
- Manage hotel bookings, customer inquiries, and cancellations for guests and partners. Offer precise details on room availability, pricing, amenities, and policies. Process reservations efficiently and without errors. Address customer concerns and escalate more complex...
- Address customer questions, concerns, and complaints efficiently, escalating issues as needed for prompt resolution. Accurately record and update customer interactions, transactions, and order details in the system. Stay informed about company policies, procedures, and...
- Respond to customer questions and offer precise details about products, services, and promotions. Assess customer needs and suggest suitable products or services to fulfill them. Oversee and maintain customer accounts to uncover potential sales opportunities or enhancements...
- ...City Alorica Laoag: VYV Building, Valdez Center, San Nicolas, Ilocos Norte ✨ Why Join Alorica? Earn ₱18.5K to ₱37K/month No BPO experience needed - We’ll train you! College Fresh grads, SHS & HS grads, College undergrads? WELCOME! 20% Night Differential Paid...
- Job Summary: We are seeking a highly capable and service-oriented Customer Experience & Support Manager to lead our post-sales support operations in the industrial automation sector. This role is critical in ensuring consistent, high-quality support for mission-critical...
- ...Hub 6, 5F SM Clark, Angeles City Alorica llocos - VYV Bldg. Valdez Centers Why Join Alorica? Earn ₱20K to ₱37K/month No BPO experience needed - We’ll train you! College Fresh grads, SHS grads, College undergrads? WELCOME! 20% Night Differential Paid...
- ...problem-solving skills to identify and resolve customer concerns. Requirements -Educational Qualifications: High School Diploma or equivalent -Experience Level: Junior: 0-2 years -Skills and Competencies: Proficient in English language, strong customer service...
- Offer precise details regarding products, services, order progress, shipping, returns, and refunds. Keep track of orders and proactively update customers on any delays or concerns. Stay informed about platform updates, new features, and best practices to deliver knowledgeable...
- ...written and verbal communication skills ~ Good interpersonal skills ~ High attention to details ~ Logical reasoning ~ Can work flexible hours ~ Open to senior high school graduate with experience ~100% Remote work setup ~ Open to any shift United States...
- MASS HIRING: Call Center Agents at (Alabang)! Earn up to (30,000 | (Selling Point can be the Required Experience or Benefits) Are you ready to start a rewarding career in the BPO industry? We’re looking for motivated individuals to join our growing team across multiple...
- ...attention to details and must have a high-level of analytical skills to provide... ...have spent 1 year in college with BPO experience. Fresh Graduates are also welcome to apply.... .... (Call out to specific organization/school as requested by a client and referees...
- ...Muntinlupa Interview: Conducted virtually via Zoom Work Setup: Onsite only (no WFH setup available) Who Can Apply With at least 1 year of BPO experience High School Graduates (old curriculum) or higher are welcome to apply Must have good to excellent...
- ...work from home and develop their customer service skills. No prior experience is required, as we provide full training, tips, and guidance... ...Amenable to work onsite in Alabang Completed at least High School or equivalent Offer and Benefits: Up to ₱25,000 monthly...
- ...a smooth, virtual recruitment process — no final interview required. Qualifications... ...for all applicants (with or without BPO experience) Must have good communication skills... ...onsite in Alabang Completed at least High School or equivalent Offer and Benefits:...
- ...providing product information, and ensuring a smooth service experience. Responsibilities: Assist clients via phone, email,... ...years old or above Strong English communication skills High school graduate or higher Customer service experience is an advantage...
- ...information is being asked. What are we looking for? • Open to candidates who completed college no experience required • Open to High School and Senior High School Graduates with BPO experience • Excellent to above-average English communication skills • BPO...
- ...interactions accurately in the system. -Deliver exceptional customer experience and maintain a positive brand image. Qualifications: -High school diploma or equivalent; college level or degree preferred. -No BPO experience required. -Excellent English communication...
- ...Agents! Earn Up to 25K Monthly. Open for applicants with experience and willing to work in Alabang! Job Responsibilities:... ...data privacy guidelines at all times. Qualifications: High School/SHS Graduate: At least 1 year call center experience 2nd Year College...
- ...clients promptly. -Maintain accurate records of customer interactions and transactions. Requirements -Senior High School graduate or completed at least 2 years in college -At least 1 year of international voice BPO experience -Willing to work onsite during night shifts
- ...to all interested applicants, including fresh graduates and career shifters. As a CSR, you will handle... ...positive attitude. Qualifications Education: High school old curriculum , SHS , College graduate. Experience: No experience required — training will be provided...
