Open to HS Graduates - Hotel Reservations Agent - Start ASAP
Full-time
PH Telesys Solutions BPO
- Manage hotel bookings, customer inquiries, and cancellations for guests and partners.
- Offer precise details on room availability, pricing, amenities, and policies.
- Process reservations efficiently and without errors.
- Address customer concerns and escalate more complex issues when necessary.
- Achieve performance goals related to efficiency, quality, and guest satisfaction.
- Keep thorough and accurate records of bookings and customer interactions.
Vacancy posted more than 2 months ago
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