Helpdesk specialist jobs in Pasay

Job Responsibilities: ● Follow standard operations and procedures. ● Recognize and escalate priority problems in accordance with Client standards. ● Ensure one call resolution prioritizing customer satisfaction. ● Perform basic troubleshooting when necessary. Qualifications...

∙ Minimum 3 years’ experience specializing in managing Technical Support or equivalent. ∙ Minimum 5 years’ experience with Hardware/Software troubleshooting especially on Microsoft Products ∙ Candidate shall have deeper understanding on Desktop Engineering, tools, and...

 ...As a member of the NTG Help Desk Team, the Help Desk Specialist responds to inquiries and requests for assistance with our business client's computer systems and applications. The Help Desk Specialist is expected to identify, analyze, and troubleshoot these issues.... 

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• Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users. • Answers simple to complex questions about installation, operation, configuration...

 ...Position Summary We are seeking a dedicated and knowledgeable Tier 1 Helpdesk Support Specialist to join our team. The successful candidate will be responsible for providing exceptional technical support to our clients, ensuring timely resolution of issues, and maintaining... 

User Account Coortdinator Duties and Responsibilities. - Address & properly respond to user inquiries / requests via the different channel available - Perform first contact resolution for specific request or incident if applicable - Log & monitor status of IT Infrastructure...

 ...Their vision for IT Services is to build better happier lives through technology and creativity. The mission of the L2 Helpdesk Support Specialist is to provide support within the IT support team. It generally involves supporting in resolving more technical issues... 

 ...administration - change vlan, proxy settings, etc Manages IT Helpdesk Newton Tool for Request and Incident Management within the SLA...  ...next level of support (i.e. End User Support, Administrators, Specialists and Engineers) in resolving issues received thru Helpdesk.... 

 ...Helpdesk Support Computer Analysts and Recovery Experts Pte. Ltd. - Phil. Representative Office Pasig City Helpdesk Support...  ...their IT issues? We're looking for a skilled Helpdesk Support Specialist to join our team, no matter where you're located in Manila, Philippines... 

 ...We're adding IT Helpdesk Technicians ( Service Desk Specialist) in our growing IT team in Carenet Philippines! If you possess a minimum of 3 years of experience in Service Desk management, particularly with Microsoft and/or Mac OS, and have the ambition to excel in a... 

 ...Windows, macOS, Linux), networking, IT service management tools. Communication Skills: Strong verbal and written communication. Customer Service: Customer-focused, patience, interpersonal skills. Experience: Previous helpdesk or IT support experience preferred.... 

 ...Job Summary The Helpdesk Analyst oversees and maintains Wegos computer hardware and software systems. He / she assists the company in resolving technical issues concerning customer's accounts or company software infrastructure. The Desktop Support Technician also supports... 

 ...Join Our IT Dream Team: Helpdesk Analysts Wanted for a Work-Life Balance Revolution! Are you craving a career where you can excel professionally without compromising your personal life? Look no further! Join our client’s team as a Helpdesk Analyst , a leading Managed... 

 ...spreadsheet applications (MS-Office), computer maintenance and repair, telephone system and Network troubleshooting. With experience in using SAP is an advantage Atleast 1 year solid experience as IT Helpdesk Amenable to work in BGC Taguig Can work ASAP... 

 ...Job Opening IT Helpdesk Job Industry Outsourcing/Offshoring Job Type Full-Time Experience Level Associate Date Posted 2024-04-26 Job Location Don Carlos Palanca Makati 1229 NCR Philippines Company Information Cooee... 

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Duties and Responsibilities 1. Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps via phone or e-mails. 2. Improves client references by writing and maintaining documentation. 3. Create service tickets...