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- ...Increases • Paid Training and Paid Time Off • Fun Company Events and Team Celebrations What You'll Be Doing: • Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice account • Maintain accurate and updated records in our...
Bellsoft Hive
Pasay6 days ago - ...customer experiences by providing timely, accurate, and expert support. 2. Serve as the first point of contact for customer inquiries... ..., ensuring prompt and precise responses across tickets, chats, and calls. 4. Educate customers on platform functionality and...
30000 Php
What's in it for you? • Competitive Salary packages • HMO on the first day • performance-based incentives • Allowance • Bonuses Job Responsibilities: • Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift...Bellsoft
Pasaymore than 2 months ago- We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE. Job Responsibilities: • Oversee and track accounts to ensure logistics operations align with customer needs and...
PH Telesys Solutions BPO
Pasaymore than 2 months ago - ...required service levels and KPI’s for Calls and Chats. Conduct regular performance reviews... ...efficiency. Work closely with Senior Support by communicating Team’s expectations;... ...understand/interpret written procedures and emails. ~ A minimum of 5 years in Travel....
- ...IT has expanded its presence in the Philippines. The company supports luxury retail businesses in developing their digital vision and... ...customer support to Mandarin-speaking clients through phone, email, and chat channels. - Troubleshoot basic website and technical...
J-K Network Services
Pasay20 days ago - ...for a detail-oriented and customer-driven Sales and Customer Support Associate to join our client's team. This role focuses on assisting... ...: Respond to customer inquiries via phone, email, and chat with professionalism and efficiency Provide accurate information...
- Implementation and Application Support • Implement software packages at customer sites • Respond to and troubleshoot all customer software issues for G+D SWS products. • Ensure that all issues are resolved to the customer satisfaction within the contracted SLA times....
- ...Role Overview A technology-enabled services organization is seeking a Technical Support Agent to deliver high-quality technical assistance to customers using enterprise software platforms. This role serves as the first point of contact for technical inquiries, helping...
- ...Accountabilities Supports the customer facing organization (Business Development (BD)/Business Customer (BC)/ Operations/ CS/OCS Teams) by Preparing quotations and bids Coordinating and negotiating with ACC/OCC on Product rates and VAS on service tariffs Providing...
- ...Customer Support Specialist | Full-Time | Remote Apply here: About the Role We are looking for a Customer Support Specialist... ...roles. Comfortable using task management systems, Slack, and email for communication. Ability to manage multiple tasks simultaneously...Remote job
- ...Role Overview A growing technology organization is seeking a Technical Support Analyst II to provide advanced technical assistance for enterprise software applications and user workflows. This senior-level support role focuses on diagnosing and resolving complex...Remote job
- ...by providing timely, expert advice • Act as the first level of support for questions, issues, and common tasks • Prioritize cases and... ...support environment • Must have experience in providing support via email and phone • Must have experience in troubleshooting SaaS...
ACCPRO INTERNATIONAL
Pasaya month ago - ...incentives, benefits, paid training, continuous coaching, and a supportive people-first work environment with long-term career growth.... ..., loans, credit cards, or financial services via phone, chat, or email - Provide accurate information on account details, transactions...
Telesys Prime Services
Pasay19 days ago - ...Prepare quotes for new and existing business. Vendor management Email management Cold calling/inside sales (and client engagement)... .... Liaise with service providers to source rates in support of quotes requested. Maintain a register of service providers...
Compliant Business Processing Philippines Inc.
Pasay2 days ago - We are looking for someone who can support our restaurant branches with POS and network issues. Your job is to make sure every store can operate smoothly even when technical problems happen. Problem solving: The ability to analyze issues and find solutions is critical...
MEAPECA ENTERPRISE INC.
Pasaya month ago - ...Pasay Is Hiring Experienced BPO Agents! Blended Accounts | Chat Support | Voice Accounts | Premium Pay Take your BPO career to the... ...Service Associate, you will: Handle customer inquiries via chat, email, and/or voice depending on account assignment Provide...
Concentrix Philippines
Pasaymore than 2 months ago - Respond to customer calls, emails, and chats for technical support. Diagnose and resolve hardware, software, and network issues. Inform customers about product features and limitations. Share knowledge to enhance team performance and customer experience. Adhere to company...
BPO Telesys Hub
Pasaymore than 2 months ago - ...operations. The Role: Lead quality monitoring for calls, email, and chat while driving continuous improvement across operations.... ...initiatives. Non-Negotiable Requirements: Experience supporting international travel accounts At least 4 years of QA Team...
- ...continuous improvement. Non-Negotiable Requirements: Experience supporting international travel accounts At least 2 years of QA Team... ...telephone calls and other customer contact methods (e.g., email, chat) for accuracy and adherence to quality standards....
- ...100% Onsite role Type of employment: Full-time Account: Email & Chat International Accounts Key Responsibilities: As a Non-voice... ...Facilitating communication between customers and internal support to drive timely resolutions. Ensuring customer satisfaction...
- ...skills, and customer profiling. Key Responsibilities Respond promptly and professionally to customer inquiries via phone, email, and chat Resolve customer issues and complaints with a focus on first-call resolution Maintain accurate and comprehensive records...
- ...Insurance verticals. Our clientele includes Fortune 500 and FTSE 100 companies Job Title: Associate / Sr Associate - Email/Chat support Job Type: Full Time Grade: H2 Job Category: Associate Function/Department: Operations Reporting to: Team...
- ...Responsibilities: Respond to customer in a timely and accurate way via email or chat, placing orders, inquiring about an order, product information... ...experience preferred but not required Experience in email support role is an advantage High School Diploma or equivalent...
- ...compliance checks and ensure sufficient documentation is in place to support group and local audit requirements Leadership and... ...educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation...
Vestas
Pasay2 days ago - ...customer network downtime. Remote Operations Center Manila supports: Offsite IT Infrastructure alert monitoring for other wind... ...educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive...
Vestas
Pasay5 days ago - ...The Procurement department is designed to support Vestas' Global Business and its End Customers. Our strategic objective is to build a... ...educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation...
Vestas
Pasay8 days ago - ...constantly evolving. 4. HISTORICAL REPORTING: Responsible for supporting other members in the Workforce Planning team in the preparation... ...SERVICE: Handles customer service inquiries and problems via email, phone and walk up by contact center employees, HR and the leadership...
- ...resolution. Key Responsibilities Respond promptly to customer inquiries regarding insurance policies and claims via phone, email, and chat Resolve customer complaints and issues with a focus on first-call resolution Maintain accurate records of all customer...
- ...standards and responds to ad hoc requests for analytics and to provide support for business profitability, case preparation, and investigation... ...background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation...
Vestas
Pasay1 day ago
