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- ...contact center transaction trends and NPS reviews which indicate process and policy friction points for guests, trade partners, and... ...guests and trade partners. Determines the appropriate method of data collection and research methodology, analyses and interprets information...
- ...Responsibilities: Must be college graduate Minimum 2 years of experience in the BPO industry At least 1 year of experience as a Process Trainer (Life Insurance background preferred) Ability to transfer knowledge, develop and motivate a team Understanding of end-...
- ...Solutions Team has an exciting career opportunity for a full time Data Analyst reporting to the Sr. Manager, Contact Center Analytics... ...know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more...
- ...First shift: 3:00 PM (MNL); Second shift: 4:00 PM (MNL) | Fixed weekends off Role Requirements: > 1 to 2 years of experience as a Process Trainer in a BPO / contact center setting > At least completed 2nd Year College / 72 Units > Background in front-office...
- ...Graveyard shift (8 PM-5 AM or 9 PM-6 AM) Role Requirements: > Must be a college graduate > At least 1 year of experience as a Process Trainer (Life Insurance background preferred) in BPO > Total of 2 years of working experience in the BPO industry > Ability to...
- Accurately encode and update information into company databases, spreadsheets, and systems. Review and verify data for accuracy and completeness before entry. Maintain and secure physical and digital records. Generate routine reports and assist in data retrieval...
- ...please apply... Job Details Kantar is the world's leading data, insights, and consulting company. We understand more about how... .../AI, Dashboards, Innovation and Automation Data Processing Specialist (Programming related role - Scripting & Data Processing...
- ...Key Responsibilities Perform administrative tasks for frontline or backend operations which may include: Data encoding Transaction processing using applications software Responding to customer inquiries Receives direction/instructions from a team lead...
- ...email inquiries within established periods. Track and report processes aimed at identifying specific service issues resulting in quick... ...verbal and written communication skills. Typing and data entry skills. Willing to work on graveyard shifts and weekends...
- ...Position Title : Process and Data Governance Manager Department : Business Services / Data Management Job Summary The Manager, Business Process, and Data Governance leads and oversees the creation, maintenance, and governance of master data across enterprise...
- ...improvement, troubleshooting, and/or implementing a more efficient process. This includes but is not limited to knowledge of operational... ...listed below. 4. Responsible for ensuring that all the data entry associated with the operations databases are maintained and...
- ...conducting risk and control self-assessments, analyze operational processes, evaluating control effectiveness, identifying and addressing... .... In this role, the Analyst leverages risk assessment data, AI technologies, and automation platforms – including tools such...
- ...activities • Gain understanding of operating environment, business processes and application functionality • Experience with Mobile... ...in order to validate the application deliverables • Validate data and reports using SQL and other tools (where needed) • Prioritize...
- ...trends and adjust recruiting approach accordingly. Leverages data to provide fact-based recommendations to improve overall... ...productivity reports to measure the effectiveness of recruiting processes and strategies. Monitors and maintains gap pool and external...
- ...define and implement a future-focused vision that aligns people, processes, and systems, driving continuous improvement and automation.... ...senior stakeholder updates, translating complex problems into data and insights throughout the journey and enabling informed business...
- ...Risk Detection & Model Enhancement Collaborate closely with data engineers and cross-functional teams to identify patterns, anomalies... ...the implications and recommended actions. Program Support & Process Improvement Contribute and drive to the development and...
- ...Ecosystem Risk and Controls (PERC) to ensure a consistent enforcement process across Visa’s rules, fraud, and integrity disciplines.... ...cross-functional stakeholders to shape the future of CIE through data-driven decision-making, resource optimization, and proactive performance...
- ...forecasts. Reviews the entries generated by the procure-to-pay processes, sales-to-cash receipt process, general accounting, and all... ...and solutions. Proficient in MS Excel to generate financial data reporting and analysis. Work Experience: ~5-9 years combined...
- ...organizational goals. Oversee project management initiatives including system upgrades, implementations, and process improvements. Ensure compliance with IT security, data protection, and regulatory standards. Manage vendor relationships, contracts, and IT procurement....
- ...throughout the department to ensure consistent coaching of the sales process, Siebel, policies, and guidelines. Work with existing... ...escalating their call to a higher level. ~ Knowledge of Siebel, AS400 or data base management applications a plus. #LI-MN1...
- ...Visa Rule violations as well as developing reports and detailed data analyses to measure the success and value of the compliance programs... ...negotiations and enforcement (non-compliance assessments) and process escalation where appropriate to the Rules and Compliance senior...
- ...role in managing crew air travel logistics by analyzing flight data, ensuring compliance with travel policies, and implementing cost... ..., this position is responsible for optimizing ticketing processes, reducing expenses, and improving crew movement strategies while...
- ...information systems. This role ensures the accurate and compliant processing of payroll, while maintaining the integrity, security, and... ...benefits, and delivery of HR reporting and analytics to support data-driven decision-making. Acting as a cross-functional partner to...
- ...Reconciliation Associate About Infinit-O: As a top Business Process Optimization solutions provider, we partner with the world's... ...Financial Services , Healthcare , and Technology , offering data-driven solutions and providing strategic advantage. Our company...
- ...About Infinit-O: As a top Business Process Optimization solutions provider, we partner with the world's fastest-growing companies in Financial Services, Healthcare, and Technology, offering data-driven solutions and providing strategic advantage. Our company specializes...
- ...Senior Fund Administrator About Infinit-O: As a top Business Process Optimization solutions provider, we partner with the world's... ...Financial Services , Healthcare , and Technology , offering data-driven solutions and providing strategic advantage. Our company...
- ...Deal Document Associate About Infinit-O: As a top Business Process Optimization solutions provider, we partner with the world's... ...Financial Services , Healthcare , and Technology , offering data-driven solutions and providing strategic advantage. Our company...
- ...individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around... ...and investigatory skills in complex situations, synthesize data, identify root causes, and recommend actionable resolutions....
- ...design and deployment of the “Acquirer & Third-Party Control” processes as defined in the Visa Rules, under Visa’s programs (Visa Integrity... ...(VAMP), Fraud, Scams, Credit, Enumeration risk management, Data security, PCI DSS compliance. The candidate will need to have very...
- ...communication channels to enhance employee experience and trust. Data-Driven HR Decision-Making Analyze workforce and HR metrics (... ...the consistent implementation of HR policies, programs, and processes across multiple sites. Ensure compliance with Philippine...