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- ...ensure policy-compliant execution aligned to end-to-end finance controls. This role owns service levels and portfolio health, provides... ...(documentation quality, policy adherence, approval compliance, customer contact standards) ensure audit readiness and control execution...
- ...practices to reduce delinquency, improve cash realization, strengthen controls, and optimize cost-to-collect. The Manager serves as the... ...to business outcomes (cash acceleration, delinquency reduction, customer experience, compliance). Continuous Improvement Leadership...
- ...application operations, manage team performance, and ensure strong controls and accurate AR ledger outcomes. This role requires advanced... ...complex escalations (high-dollar misapplications, recurring customer remittance gaps, bank/lockbox discrepancies, credit balance/root...
- ...short/overpayments, misapplied payments, duplicate postings, and customer account discrepancies determine appropriate resolution path (re... ...insights and risks to leadership. Process Improvement & Controls: Identify control gaps and improvement opportunities (e.g., standard...
- ...workflow ensure alignment to business outcomes (cash, recovery, customer experience, compliance). Continuous Improvement Leadership... ...mapping) to identify bottlenecks, root causes, and automation/control opportunities drive implementation and track realized benefits....
- ...requires advanced understanding of end-to-end finance processes, controls, and policies, along with strong stakeholder management to... ...Escalation Ownership: Resolve complex and sensitive escalations (customer, internal, and process exceptions) make recommendations that balance...
- ...Associate Experienced to independently resolve moderately complex customer deductions and disputes while serving as a functional subject... ...or documentation-based denial. Financial Impact & Controls Awareness: Understand and communicate dispute impacts to accounts...
- ...in managing our accounts receivable portfolio, ensuring the timely collection of outstanding payments while maintaining positive customer relationships. This role requires a deep understanding of the accounts receivable process and a proven track record of success in...
- ...collections processes, tools, and escalation handling. This role focuses on accelerating cash flow, reducing delinquency, and protecting customer relationships through advanced analysis, structured root cause identification, and effective cross-functional collaboration. The...
- ...Application Associate. This role is critical to our accounts receivable function, focusing on the timely and precise application of customer payments. The ideal candidate will be a meticulous problem-solver with a strong understanding of the cash application process and...
- ...Accounts Receivable Disputes Associate to join our finance team. This critical role focuses on investigating, validating, and resolving customer deductions and disputes to maximize revenue recovery and drive process improvements. The ideal candidate is a natural problem-...
- ...unleash your potential with us Join the winning team now! Work you'll do Ability to communicate effectively. Review customer requirements, lead business consultation discussions and translate the requirements into specification documents for application...
- ...unleash your potential with us Join the winning team now! Work you'll do Ability to communicate effectively. Review customer requirements, lead business consultation discussions and translate the requirements into specification documents for application...
- ...SDN BHD is a premier international BPO and contact center hub based in Malaysia, strategically positioned to provide world-class customer service solutions to the European market. We bridge the geographical gap by offering seamless, high-quality, and culturally aligned...
